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BMW of Raleigh
Raleigh, NC
2,328 Reviews
Ever since 1971, we’ve been in business in North Carolina; taking care of the automotive needs of Raleigh BMW car owners. We’ve changed many things as we continually strive to improve. As our company grows in the Northeastern research triangle park of Raleigh and evolves to better serve you, there’s one thing you can be sure that will remain constant: Our focus on providing the highest quality products and services that represent the great value you have made on your BMW investment. So stop by today and drive away with the BMW vehicle of your dreams!
We Serve Greater Raleigh – Cary And Beyond
Our dealership puts a lot of emphasis on investing in our customers through the quality of service and attention to detail each one of our staff members is trained to give. Along with investing in our customers we are also committed to investing in our employees and the community around us. We've committed to providing an outstanding work environment and creating long-term, mutually beneficial employment relationships with our associates, who are among the finest in the business. Also, we seek to be good corporate citizens in every way possible. We're very proud to support many of the Raleigh and Cary area’s charitable organizations, allowing us to "give back" to the community we call home. So if you are looking for a quality new or used BMW vehicle BMW of Raleigh is your one stop shop. Get a quick quote online or come into our showroom to discuss financing options with one of our trained financing staff members and you will see the BMW of Raleigh difference!
Check Out The Best BMW Service Center in Raleigh
Customers come from all over to experience our first class service department! All of our BMW service workers at BMW of Raleigh are highly trained and certified technicians that will keep your vehicle purring like the brand new car you first drove off the lot! All of our technicians will make you feel comfortable and ensure that you have a good experience in our waiting room. If you a
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:30 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,328 reviews
December 29, 2021
Literally the worst experience I've ever had at a dealership. Brought my M3 in, and asked if they were qualified to do the warranty service. Got a vague answer from Sean, and asked if there were an dealership. Brought my M3 in, and asked if they were qualified to do the warranty service. Got a vague answer from Sean, and asked if there were any qualified dealerships in the area. He started giving me independent shops that clearly don't do warranty work. I left my vehicle there regardless, and after 10 days of no communication, asked for an update. No response from Sean. After 14 days, I requested an update, and got "we'll have an update for you shortly". It took 7 more days of no communication, for a grand total of 21 days, until I finally got a call saying they couldn't do anything, had voided my warranty, and just let my vehicle sit under a tree for 3+ weeks. The loaner they gave me was disgusting, it had 6200 miles on it, and 6200 miles of dirt on the interior. The leather was white originally, but a dark gray when given to me. I cleaned the interior so I didn't have to sit in others filth. Overall, this couldn't have been worse, 0 stars. More
by Supernova752
Employees Worked With
December 22, 2021
Ales was very helpful, professional, and knowledgeable. He made the car buying process very easy and pleasant. He even delivered my new car to my house! R&C He made the car buying process very easy and pleasant. He even delivered my new car to my house! R&C More
by Tucker
Employees Worked With
December 22, 2021
Ales made this easily the best car buying experience I have ever had. He is a true professional. We also love our new X7 have ever had. He is a true professional. We also love our new X7 More
by dolanj24
December 21, 2021
Ales was knowledgeable, kind and made the whole purchase process easy. No pressure at all, but rather just helpful. process easy. No pressure at all, but rather just helpful. More
by Kristen Saranteas
Employees Worked With
December 21, 2021
Ales is a true professional who respects his customers time. I was in and out of the dealership within an hour. He was able to create a charming and efficient experience that will bring me back to Leith t time. I was in and out of the dealership within an hour. He was able to create a charming and efficient experience that will bring me back to Leith the next time I look for a vehicle. More
by Julian S.
Employees Worked With
December 20, 2021
Buying a car with Ales was fantastic. He made the whole experience a breeze. Definitely recommend! experience a breeze. Definitely recommend! More
by Leila
Employees Worked With
December 15, 2021
Spencer's customer service exceeded our expectations by a mile. He patiently listened to our concerns and answered our many questions about various models and packages. Instead of being pushy, he guided us t mile. He patiently listened to our concerns and answered our many questions about various models and packages. Instead of being pushy, he guided us through our thought process, helping us make a sensible decision. He even made sure we had our phones connected (Android Auto, Apple CarPlay, Bluetooth). Spencer made this the best car-buying experience I've ever had. The finance manager was polite and highly knowledgeable (almost 30 years) but, like most, he's a fast talker; we had to gently cut him off to ask our questions but that's the game. Don't settle for Southpoint. More
by cmacsocial
Employees Worked With
Spencer Johnson
December 12, 2021
It was great working with Ales for the purchase of my new vehicle. I knew more or less what I was looking for already and Ales made the rest of it seamless. He was very knowledgeable on the products and of vehicle. I knew more or less what I was looking for already and Ales made the rest of it seamless. He was very knowledgeable on the products and offerings, transparent on the process, and communicated well throughout. I wouldn't hesitate to work with Ales again in the future. More
by JTH
Employees Worked With
December 10, 2021
Great service making the sale and trade seamless. Ordered my new car exactly as I desired and gave me a fair price for my trade-in. my new car exactly as I desired and gave me a fair price for my trade-in. More
by Bill
December 08, 2021
Ales always provides exceptional customer service. Purchasing a vehicle can be a trying unpleasant experience at "other" dealerships. I would rate my experience at Leith BMW with Ales 5 stars! Ales Purchasing a vehicle can be a trying unpleasant experience at "other" dealerships. I would rate my experience at Leith BMW with Ales 5 stars! Ales takes the time to get to know his customers and listens to what they want. He is never pushy and I can say hands down it was the most pleasant and seamless process of purchasing a vehicle that I have ever had. Thank you Ales for your superb customer service, you have a customer for life! J More
by juliels1976
Employees Worked With
