BMW of Raleigh

Dearlership was great. Service was great. Wait time I think was normal. I always have a good experience when I com to the dealership. Mike was great, and so was the financi Service was great. Wait time I think was normal. I always have a good experience when I com to the dealership. Mike was great, and so was the financial lady. Thanks Mike. More

My most recent horrendous experience with Leith BMW was quite shocking and disappointing. The service agent was quite rude and discourteous. Interestingly, this was quite controversial experience between t quite shocking and disappointing. The service agent was quite rude and discourteous. Interestingly, this was quite controversial experience between their Sales team and Service Team. Salespeople made promises while selling their cars that the Service Team refused to entertain or honor. Eventually, I was planning to trade-in my car at the end of this year with a new Electric BMW; however, this breach of trust was irreversible. I had similar distasteful experience with my last Mercedes car at Leith. Overall, Leith cannot be trusted with what they promise. Eventually, they are there to get you. So, be careful! More

Wanted to drop a line to simply say that my experience with Ales and Leith was beyond expectations. As a matter of fact, I drove 2 hours, passed a BMW Dealership 6 miles from my home to buy my X5 xDrive with Ales and Leith was beyond expectations. As a matter of fact, I drove 2 hours, passed a BMW Dealership 6 miles from my home to buy my X5 xDrive M50i from Ales. I'm 70 years old so I know what customer service is. This guy is knowledgeable, professional in mannerism and speach, and personable. From start to finish, everything worked seemlessly. We were in and out in less than 2 hours. Wonderful experience and great car. I'll be back. More

From the moment I stepped into the show room white glove service had begun. The receptionist Greeted me with a smile and was happy to assist me. And then Ales the phenomenal salesman who took the time to s service had begun. The receptionist Greeted me with a smile and was happy to assist me. And then Ales the phenomenal salesman who took the time to show me every aspect of my brand new 2022 BMW purchase. The other team members took delight as well as I purchased my vehicle that meant a lot to me. 😄 The time and execution to get everything done was above and beyond. Thank you to phenomena team. More

We had a phenomenal experience at Leith BMW. We live in Charlotte, but the drive to Raleigh was more than worth it to work with Ales. His calm demeanor and extensive knowledge was far beyond wh We live in Charlotte, but the drive to Raleigh was more than worth it to work with Ales. His calm demeanor and extensive knowledge was far beyond what I expected!! Ales responded quickly to all of my emails and always greeted us with a positive attitude and a smile. I'm so thankful he was our salesman and I'm loving my new BMW! More

Repeat buyer with Ales and Leith BMW. My family lives about 2.5 hrs outside of the dealership location. Therefore, we initiated the purchase inquiry with Ales via a direct phone call. Ale My family lives about 2.5 hrs outside of the dealership location. Therefore, we initiated the purchase inquiry with Ales via a direct phone call. Ales was on top of everything from the very beginning. He has a really high sense of urgency and maintained communication throughout the entire process. We could not have asked for a better Sales Person. Extremely knowledgeable about BMWs and excellent personal skills. We look forward to our next purchase with Ales and Leith BMW. More

The BEST experience! Mike was very consistent and committed. Thank you so much for being very helpful making this experience Quick and Easy! I was very detailed what i wa Mike was very consistent and committed. Thank you so much for being very helpful making this experience Quick and Easy! I was very detailed what i was looking for and Mike hit every pin point. Mike also Followed up with me a few times after my purchase making sure I was happy with everything! More

Ales was the consummate professional. He was candid, helpful, accommodating and a great listener. He did an excellent job collaborating with me. I'll certainly do business with him again. He was candid, helpful, accommodating and a great listener. He did an excellent job collaborating with me. I'll certainly do business with him again. More

My experience working with Ales Olecky was by far the most painless car buying experience I’ve ever had—and I’ve owned over 15 cars. As soon as I walked in the dealership, Ales greeted me at the door most painless car buying experience I’ve ever had—and I’ve owned over 15 cars. As soon as I walked in the dealership, Ales greeted me at the door with the warmest welcome. He asked what I was looking for, I told him, and shortly after we took a fun little whirl around the lot in the golf cart to search for my next car. I looked at two 228i’s that had just come in, but the exterior colors weren’t my speed. I told Ales I ideally wanted white, and he drove me over to a brand new, 2022 white 228i that was parked in the corner with the wrapping still on it. It had every single feature I wanted, including a sunroof and ambient lighting. Even though it had just come off the truck, Ales found a way for me to test drive it—it was love at first drive, and the gesture control was the icing on the cake. Once we got back from the test drive, I filled out the credit application, was instantly approved, and agreed on a time to pick up my car the next day. I had planned to sell my 2021 Mercedes CLA250 directly back to the Mercedes dealer in Cary, but the GM’s of both stores worked it out so that I was able to trade my car at BMW, hassle-free since both dealerships are owned by Leith. Though that plan wasn’t originally in the cards, that didn’t fluster Ales one bit! When I came the next day to pick up my new car, it was perfectly detailed and waiting for me in the delivery bay. I went thought my concierge lesson, signed my finance paperwork, and was on my way with a full tank of gas and a bag full of BMW goodies. Ales is VERY popular (understandably so!) and even though he was super busy on the Saturday I picked my car up, there was not one time I felt as though he didn’t have time for me. He never made me feel rushed or like he was managing too many clients to care about my delivery. I cannot thank Ales enough not only for getting the deal done so quickly and seamlessly, but for being so incredibly kind. I will refer anyone looking to purchase a BMW directly to Ales. I absolutely adore my car and look forward to driving it every day. Hope to see you in 35 months for the next one, Ales! Thank you, thank you, thank you :) More

Ales Olecky is the salesman you want . Knowledge, respectful and a straight shooter ! Leased second car from him and couldn’t have gone smoother ! A plus . Thanks! Knowledge, respectful and a straight shooter ! Leased second car from him and couldn’t have gone smoother ! A plus . Thanks! More