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BMW of Raleigh
Raleigh, NC
2,312 Reviews
Ever since 1971, we’ve been in business in North Carolina; taking care of the automotive needs of Raleigh BMW car owners. We’ve changed many things as we continually strive to improve. As our company grows in the Northeastern research triangle park of Raleigh and evolves to better serve you, there’s one thing you can be sure that will remain constant: Our focus on providing the highest quality products and services that represent the great value you have made on your BMW investment. So stop by today and drive away with the BMW vehicle of your dreams!
We Serve Greater Raleigh – Cary And Beyond
Our dealership puts a lot of emphasis on investing in our customers through the quality of service and attention to detail each one of our staff members is trained to give. Along with investing in our customers we are also committed to investing in our employees and the community around us. We've committed to providing an outstanding work environment and creating long-term, mutually beneficial employment relationships with our associates, who are among the finest in the business. Also, we seek to be good corporate citizens in every way possible. We're very proud to support many of the Raleigh and Cary area’s charitable organizations, allowing us to "give back" to the community we call home. So if you are looking for a quality new or used BMW vehicle BMW of Raleigh is your one stop shop. Get a quick quote online or come into our showroom to discuss financing options with one of our trained financing staff members and you will see the BMW of Raleigh difference!
Check Out The Best BMW Service Center in Raleigh
Customers come from all over to experience our first class service department! All of our BMW service workers at BMW of Raleigh are highly trained and certified technicians that will keep your vehicle purring like the brand new car you first drove off the lot! All of our technicians will make you feel comfortable and ensure that you have a good experience in our waiting room. If you a
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:30 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,312 reviews
January 26, 2004
I bought my wife's 330Cic from Sean in sales. Before the sale, we walked in off the street in her old Mitsubishi Eclipse and not dressed particularly nice. Shorts, t-shirt, sneakers. Sean treated us like sale, we walked in off the street in her old Mitsubishi Eclipse and not dressed particularly nice. Shorts, t-shirt, sneakers. Sean treated us like the most important customer there. Let us test drive anything we wanted, gave us all the possible information we could possibly ask for, and was very nice and down to earth. We ended up ordering a brand new car from the factory and he kept us up to date on it all the time, then called us as soon as it came in. When it was time to pay, my CCA membership had only been in effect for just less than 1 year (the required timeframe to obtain your $500 refund). Rather than making me wait another 3-4 weeks until that took effect, he and his sales manager actually discounted the car another $500!! Unbelievable, but true. That really got kudos in my book. They already knew we were buying the car, and could have sold it for sticker price to anyone off the street (this was early summer after all) but still decided to keep us happy and go above and beyond.<br><br>Service on my 2001 M5, which I bought just last month from Gallery BMW in Norwood, MA, was also great. They covered everything that was wrong and even called Gallery to get them to agree to foot the bill for a few things that SHOULD have been caught during the CPO inspection but weren't. The service manager, Kelly, was the one who offered to do this and I believe that was very good customer service. Everyone is very friendly, and if you schedule in advance they'll give you a loaner car.<br> More
by Redshift
Employees Worked With
Sean in sales, Matt, Kelly, and Heather in service
October 20, 2003
Went to test drive an '04 330i with the performance package. The man I spoke with (sorry but cannot remember his name) was friendly but not ridiculous about it. He was very knowlegable about BMW and package. The man I spoke with (sorry but cannot remember his name) was friendly but not ridiculous about it. He was very knowlegable about BMW and performance cars in general. He even had a useful knowledge about aftermarket tuners and amateur competition. Did not get into a bunch of hackneyed sales tactic - he read his prospect and understood that an enthusiast responds to the product not the hype. Very rare experience indeed.<br><br> More
by tutu
