BMW of Raleigh

Service Indifference Purchased a 2018 BMW 540 ix from Leith -- sales representative was excellent. However, when I called with a serious problems with the new car, my con Purchased a 2018 BMW 540 ix from Leith -- sales representative was excellent. However, when I called with a serious problems with the new car, my concern was dismissed by the so called Leith technical advisor "Mechanic or Service Manager". The new BMW 540 has burned 3 quarts of oil in 3,000 miles. Leith's response was this was within specifications and dismissed my concerns out of hand. When I called another BMW dealer, they were very concerned and stated this should absolutely not be happening. They took my car in for service at 8am the next day and provided me a loaner car for as long as it takes to hopefully diagnose and solve the problem. More

Buying a new car with Alex Olecky was a great experience We had decided to look at a new X5 based on a promotion Leith & BMW was having. We had not at all decided to buy; but we will want to take a look. A We had decided to look at a new X5 based on a promotion Leith & BMW was having. We had not at all decided to buy; but we will want to take a look. Ales Olecky was fantastic. He was extremely knowledgeable. He was helpful and easy to work with. After taking a test drive, we decided to wait and come back again the next day to check out the car again. Ales arranged to let us take the car on the interstate to test out how it drove. After the second test drive, we decided to purchase the X5. More

Surprised my wife! We sold our extra 'fun' car late in the summer and looked ar convertibles. My wife had essentially settled on the BMW 430/440i but time ranniut before We sold our extra 'fun' car late in the summer and looked ar convertibles. My wife had essentially settled on the BMW 430/440i but time ranniut before iur busy season at work. I came into the dealership in hopes of doing the legwork and surprising my wife with the car for Christmas. John was extremely helpful and worked with me to keep the car a surprise. And it work! Thanks John! More

Exceptional Service! Great experience transitioning into another bmw lease ,John Draz was exceptional to work with,professional and courteous made everything easy from sta Great experience transitioning into another bmw lease ,John Draz was exceptional to work with,professional and courteous made everything easy from start to end explaining everything! More

Overall excellent experience I live at some distance from this dealership, but they had the CPO car I was looking for. Ales provided excellent customer service and follow-up. The I live at some distance from this dealership, but they had the CPO car I was looking for. Ales provided excellent customer service and follow-up. The purchasing and financing process was quick and professional. So far, the car meets all expectations. I would recommend Leith and Ales highly. More

New car experience! John did a fabulous job, very professional and has a great demeanor! Everyone at the dealership have great attitudes and are very accommodating. I w John did a fabulous job, very professional and has a great demeanor! Everyone at the dealership have great attitudes and are very accommodating. I would recommend Leith BMW to anyone! Thank you! More

Got New 2018 X3 I had been to Audi , BMW and Benz to compare new Q5, X3 and GLC. Audi and Benz only few percentage off. BMW give me great discount for 2018 X3 and hi I had been to Audi , BMW and Benz to compare new Q5, X3 and GLC. Audi and Benz only few percentage off. BMW give me great discount for 2018 X3 and high trade in value for my old 2013 Audi Q5. Very nice experience with Leith BMW. Highly recommend! More

Ales Olecky -- excellent service Leith BMW and their staff always have exemplary service and have an excellent way about selling you a car. I had brought my first BMW from them 2 year Leith BMW and their staff always have exemplary service and have an excellent way about selling you a car. I had brought my first BMW from them 2 years ago, and due to careful and appropriate targeted marketing, I was offered the chance to come and look at a 2017 BMW model with similar features. Ales Olecky, did all the spade work and presented the pros and cons very nicely. Initially, I was not interested, as I had to discard and forego my maintenance service plan and I had also paid for paint and leather protection, too. I was not willing to leave this money on the table. However, after careful consideration I decided to go ahead with the exchange and was very pleased with the entire process. The transfer was painless and Ales was very helpful -- I would highly recommend him for any future transactions. I was so pleased, that when I get my wife a new car, I would probably go back to deal with Leith Motors. More

5 Star Sales and Service The first BMW dealership I walked into as an adult looking to purchase a car was actually Performance BMW in Chapel Hill. This was about 10 years ago. The first BMW dealership I walked into as an adult looking to purchase a car was actually Performance BMW in Chapel Hill. This was about 10 years ago. My experience with them was extremely distasteful, they were rude, made offhand comments among themselves about their perceived notions that I lacked the finances to purchase a vehicle from them, and as much as I hate to pull the racism card, I've lived in the South for 20 years, and I'm familiar with it. To this date I've never stepped back in that dealership, or any Performance Brand dealer. After my experience there, I walked into Leith BMW. Completely. Different. Experience. I think the first guy I purchased from was Pat Shiel and since then I've purchased from Patrick Beach. These guys are experts, they don't make assumptions about their buyers, they don't push, they don't prod, and they make the buying experience worthwhile. I know exactly what to expect when I buy from these guys and it's why I will always continue to come back. Service has consistently been 5 stars, I've seen some negative remarks from folks and I'm sure they are one off cases or missing a fair amount of context or detail. I've been here for over a dozen service visits and my only gripe is their executive loaner fleet leaves something to be desired. The quality of service, their efforts at communication, and their willingness to make your experience comfortable are unparalleled. Update 12/26/2017: Purchased yet another vehicle from these guys, this time I worked with David Malette. What you see is what you get sales process, no hidden nonsense, no going back and forth, just the right deal off the line to get metal moving, and the right level of personal service for someone who comes in purchasing a high end luxury vehicle. If you're in the market for a BMW, don't look anywhere else. More

Sales staff Ales Olecky performed his sales professionally, curteously and comprehensively. He helped my wife thoroughly familiarize herself with the cars feature Ales Olecky performed his sales professionally, curteously and comprehensively. He helped my wife thoroughly familiarize herself with the cars features. The business manager, Harry, also processed the paperwork quite ably. More