Back

BMW of Pompano Beach - Service Center

Pompano Beach, FL

4.5
212 Reviews

212 Reviews of BMW of Pompano Beach - Service Center

Sort by
January 26, 2025

Thanks again for such amazing customer service. Mike Fine always goes above and beyond to service my car. I know I am in good hands at this dealership. A true asset to the BMW team. Violeta More

by VIOLETAVASILAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Fine
January 24, 2025

Andres was really nice with me for my Pompano BMW experience! I'll be back next year! More

by slycor14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andres
January 22, 2025

We met with Mike Fine in the service dept. He was helpful and efficient. Work was done quickly. More

by DANANNLAUR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Fine in service
January 21, 2025

It seems like they are not interested in the customer experience. Lack of acknowledgment when the customer arrives. Long wait to see service advisor who was too busy with other things. More

by mcpilot
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Andres
January 20, 2025

called in the am. desperate with a flat tired. got in quickly without issues. carlos was awesome , the advisor got everything efficiently done and got me a lyft to ge More

by DQP69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Masso
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 20, 2025

Have been using this dealership since they opened. Always easy to make an appointment. Everyone I dealt with, both in service department and sales, has been very helpful and easy to deal with. Highly More

by VTRIFONOFF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel Cely
5.0
This rating includes all reviews, with more weight given to recent reviews.
Phil Bennis
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 19, 2025

Very responsive to my requests. Calls back when needs to update me. Thanks much indeed. More

by JPJENKINS333
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andres Gutierrez
January 19, 2025

I can’t say enough good things about their service. I had a flat tire and they expedited it and completed it the same day! They were excellent, professional and knowledgeable. Thank you for the great More

by SI2362
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank, Alex, Mike, Luis, Anthony and the complete Service Dept.
January 19, 2025

Frank and the whole staff are amazing. I wouldn't take my cars anywhere else! More

by Mike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phil Bennis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank Devarona
January 18, 2025

Great professional’s - first clsss on all levels - knowledgeable and proficient. First class standards re communication More

by J43S
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samson Gradwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
...
9
...