BMW of Pompano Beach - Service Center

Leslie Adams I brought my car in for service today and I was assisted by David he was very helpful knowledgeable and PATIENT. I forgot how to use several features I brought my car in for service today and I was assisted by David he was very helpful knowledgeable and PATIENT. I forgot how to use several features and he breezed through helping me. David was great. More

Arrived on time and solved all our isdues For techphobics like ourselves, Chantal’s patience and skill were invaluable. She ebabled us to use automatic gate entry and explained how to connect For techphobics like ourselves, Chantal’s patience and skill were invaluable. She ebabled us to use automatic gate entry and explained how to connect with GPS snd phone, etc. More

Lucky Me David Mundle, Genius, helped me understand my beautiful car. I couldn’t be happier & am so lucky I found Vista BMW & my wonderful car. Really good David Mundle, Genius, helped me understand my beautiful car. I couldn’t be happier & am so lucky I found Vista BMW & my wonderful car. Really good people here. More

Quick and reliable. Great customer service. David Mundle was great, he came to my place picked up my car to change the oil and brought it back in just a few hours. Thank Great customer service. David Mundle was great, he came to my place picked up my car to change the oil and brought it back in just a few hours. Thank you! More

Great people and very helpful Chantel Fernandez was very helpful and patient . Great personality and always smiling. She is very knowledgeable On the BMW car functions . Wh Chantel Fernandez was very helpful and patient . Great personality and always smiling. She is very knowledgeable On the BMW car functions . What a great asset to your business Thank you!! More

Worse place ever! Worse dealer ever! The service director, Don Woody is very arrogant and rude. Service advisor Jonathan Perez doesn't know what hie’s doing. Every ques Worse dealer ever! The service director, Don Woody is very arrogant and rude. Service advisor Jonathan Perez doesn't know what hie’s doing. Every question you ask him in regards to the service he doesn't know the answer and gotta ask someone else. Do yourself a favor and go to another dealer. I DO NOT recommend this place. More

Terrible Customer Service Do not use Rochelle Walters who is the worse in the service department no manners and rude and did not assist with my situation. She is not a decent r Do not use Rochelle Walters who is the worse in the service department no manners and rude and did not assist with my situation. She is not a decent representation for Vista. And the Sales team needs to be more knowledgeable of their inventory. More

Customer Service With A Smile! Mark Wright is my Service Advisor and he has always been only too willing to help me with a problem. A few months into my lease, a reading popped up Mark Wright is my Service Advisor and he has always been only too willing to help me with a problem. A few months into my lease, a reading popped up saying I needed service. The computer had to be re-booted and Mark got me in and out quickly. This past week I stopped in for my first maintenance service, oil change, etc. Mark was waiting for me and took charge of getting the job done right. In addition, he introduced me to William Menéndez, BMW Genius. My Bluetooth was not working properly so William re-paired my vehicle’s Bluetooth with my I phone. He did a super job and now it all works seamlessly. Great guys, like Mark and William, make it a pleasure to deal with Vista. They enjoy their work and it shows with terrific customer service, which is paramount for me. Vista can be very proud of them. Thanks so much! More

Excellent Service I own a 1909 BMW 135 convertible. It has been exclusively serviced at Pompano Beach BMW service center and I have always been impressed with the kind I own a 1909 BMW 135 convertible. It has been exclusively serviced at Pompano Beach BMW service center and I have always been impressed with the kind consideration of all of the employees. John was always very helpful and my last experience with Sergio was also very positive. I recommend this service center very highly. More

Worst experience I've ever had at Service Center. Worst service I have ever experienced. I've had many BMW's over the years and tried this dealership's service center, being that it is closer to where Worst service I have ever experienced. I've had many BMW's over the years and tried this dealership's service center, being that it is closer to where I live. I will never step foot in this place again. More