BMW of Pompano Beach - Service Center

DO NOT COME HERE Horrible service and complete waste of time. Had an appointment that should’ve been 5 minutes but instead took 2 hours. Management (Dawn specifically) Horrible service and complete waste of time. Had an appointment that should’ve been 5 minutes but instead took 2 hours. Management (Dawn specifically) is horrible and this place is a complete joke. More

Helpful David was very helpful and professional walking a non tech person through the process of pairing my phone to my car. Great job, David. I’m a satisfi David was very helpful and professional walking a non tech person through the process of pairing my phone to my car. Great job, David. I’m a satisfied customer. More

Louise pansini This is the best experience I have had with the genius at vista BMW he was very knowledgeable and professional he helped me fix my connected drive app This is the best experience I have had with the genius at vista BMW he was very knowledgeable and professional he helped me fix my connected drive app on my phone. More

Leslie Adams I brought my car in for service today and I was assisted by David he was very helpful knowledgeable and PATIENT. I forgot how to use several features I brought my car in for service today and I was assisted by David he was very helpful knowledgeable and PATIENT. I forgot how to use several features and he breezed through helping me. David was great. More

Arrived on time and solved all our isdues For techphobics like ourselves, Chantal’s patience and skill were invaluable. She ebabled us to use automatic gate entry and explained how to connect For techphobics like ourselves, Chantal’s patience and skill were invaluable. She ebabled us to use automatic gate entry and explained how to connect with GPS snd phone, etc. More

Lucky Me David Mundle, Genius, helped me understand my beautiful car. I couldn’t be happier & am so lucky I found Vista BMW & my wonderful car. Really good David Mundle, Genius, helped me understand my beautiful car. I couldn’t be happier & am so lucky I found Vista BMW & my wonderful car. Really good people here. More

Quick and reliable. Great customer service. David Mundle was great, he came to my place picked up my car to change the oil and brought it back in just a few hours. Thank Great customer service. David Mundle was great, he came to my place picked up my car to change the oil and brought it back in just a few hours. Thank you! More

Great people and very helpful Chantel Fernandez was very helpful and patient . Great personality and always smiling. She is very knowledgeable On the BMW car functions . Wh Chantel Fernandez was very helpful and patient . Great personality and always smiling. She is very knowledgeable On the BMW car functions . What a great asset to your business Thank you!! More

Worse place ever! Worse dealer ever! The service director, Don Woody is very arrogant and rude. Service advisor Jonathan Perez doesn't know what hie’s doing. Every ques Worse dealer ever! The service director, Don Woody is very arrogant and rude. Service advisor Jonathan Perez doesn't know what hie’s doing. Every question you ask him in regards to the service he doesn't know the answer and gotta ask someone else. Do yourself a favor and go to another dealer. I DO NOT recommend this place. More

Terrible Customer Service Do not use Rochelle Walters who is the worse in the service department no manners and rude and did not assist with my situation. She is not a decent r Do not use Rochelle Walters who is the worse in the service department no manners and rude and did not assist with my situation. She is not a decent representation for Vista. And the Sales team needs to be more knowledgeable of their inventory. More