BMW of Pompano Beach - Service Center

Jonathan Perez is very helpful, friendly, and responsive to my call in timely manners. He provides an excellent customer service.. to my call in timely manners. He provides an excellent customer service.. More

Been using this dealer for years, my advisor is now running the show, that tells me, I am in good hands! running the show, that tells me, I am in good hands! More

Frank is amazing! ! I come here because he always treats you right, communicates and delivers excellent service ! I come here because he always treats you right, communicates and delivers excellent service More

Always professional and have been going for past 3 years. Staff is friendly and appreciate Andres Gutierrez help this time, very attentive and thorough. Staff is friendly and appreciate Andres Gutierrez help this time, very attentive and thorough. More

Every time I go there, they tell me a different phone number to call for service. In order to get my service appointment, I had to call like five different numbers. The whole phone system is messed up at number to call for service. In order to get my service appointment, I had to call like five different numbers. The whole phone system is messed up at this dealership. This is my sixth BMW. The last four of them were with Vista in Coconut Creek. And this dealership should go there and learn how to use a phone system. It’s so frustrating. More

The service consultant responded in a timely fashioned. Was very disappointed the warranty didn’t cover left daytime running light led module Was very disappointed the warranty didn’t cover left daytime running light led module More

My time at the dealership went very well. Jonathan was very helpful and accommodating. The tire was repaired and replaced quickly and efficiently. Jonathan was very helpful and accommodating. The tire was repaired and replaced quickly and efficiently. More

Extremely disappointed that after 6 BMW’s I may never buy another BMW. The dealership did not keep its word on my recent purchase another BMW. The dealership did not keep its word on my recent purchase More

Service was thorough and always communicated via text and sent video inspection which was a great touch. Mike Fine and Frank the manager were great. Highly recommend. sent video inspection which was a great touch. Mike Fine and Frank the manager were great. Highly recommend. More

Service advisor Jonathan Perez delivered great customer service. He kept me informed as service was done and fully explained what needed to be done. service. He kept me informed as service was done and fully explained what needed to be done. More