BMW of Pompano Beach

I was very appreciative of the personal attention Tarik Graham gave during the purchase process. Each of the dealership staff with whom I dealt were excellent! Graham gave during the purchase process. Each of the dealership staff with whom I dealt were excellent! More

I had a wonderful experience here at this dealership, the staff got down to business and did everything asked of them. My salesman Tarik was amazing & more than knowledgeable. He made sure the deal worked fo staff got down to business and did everything asked of them. My salesman Tarik was amazing & more than knowledgeable. He made sure the deal worked for all parties involved. When moved to finance, Danny worked just as hard, to get me the best deal in this difficult climate. This staff worked well after working hours to make sure we were comfortable with the deal and well taken care of. For that we are very appreciative and will be back for certain. Thanks again guys! More

Tariq went above and beyond to help me decide on which car to get. We visited this dealer several times and test drove several cars before ultimately deciding on the car I wanted. Through out the process car to get. We visited this dealer several times and test drove several cars before ultimately deciding on the car I wanted. Through out the process Tarik enthusiastically explained the features of each car and applied no pressure. Because of his excellent customer service I didn't consider any other dealerships for my purchase and am very satisfied with my experience at BMW of Pompano. I will be recommending him to my friends and family. More

I worked with both Geniuses because my car kept having an excessive amount of CarPlay issues. I figured I was doing something wrong, but it was just my phone after several attempts to fix it. One thing I wou excessive amount of CarPlay issues. I figured I was doing something wrong, but it was just my phone after several attempts to fix it. One thing I would suggest is improving the welcoming of customers through the service staff. Otherwise phenomenal job. More

It’s the worst buying experience I have ever had! I want to buy a car and they do not follow up, and when they do the info is all wrong! I have give up! I want to buy a car and they do not follow up, and when they do the info is all wrong! I have give up! More

This dealership has terrible customer service on all aspects in most departments. Do not buy a car here, you get the runaround even from the general manager. Miguel the sale person was okay. He needs ed aspects in most departments. Do not buy a car here, you get the runaround even from the general manager. Miguel the sale person was okay. He needs education on customer service skills as do does the finance guy Karl. What a crook this guy is. Waiting for my tire refund from warranty; “if it sounds too good to be true, IT IS!! This location needs to close and all people need to work somewhere else and get retrained. . Terrible, TERRIBLE PLACE. More

Absolutely abysmal experience with Pompano Beach BMW. The manager got into a car accident with the car I had a deposit on, which reduced the residual value of the car and it delayed me taking ownership o The manager got into a car accident with the car I had a deposit on, which reduced the residual value of the car and it delayed me taking ownership of the car by several weeks. Additionally, they charged my credit card twice for the earnest deposit and after 5+ business days that transaction still has not been processed. They are not timely in their responses and they are not honest and transparent. Their suggested remedy after all of this was to ship the car to my home address at a cost to them of $300. More

Frank De Varona is an exceptional and trusted service advisor. His team did a good job in addressing a repeated issue with my 2021 X3M engine light caused by sensors. Frank demonstrated empathy, custom advisor. His team did a good job in addressing a repeated issue with my 2021 X3M engine light caused by sensors. Frank demonstrated empathy, customer care priority, and resolve in the matter. More

Frank DeVarona is excellent. He communicates timely and thoroughly. I buy my cars in Coconut Creek, but will only use Frank for service. I He communicates timely and thoroughly. I buy my cars in Coconut Creek, but will only use Frank for service. I More

Great experience! Service was done in a timely manner and they even washed my car for me. Service was done in a timely manner and they even washed my car for me. More