BMW of Pompano Beach

BOCAEROSE I had a problem with my Bluetooth and The bmw genie helped me set it up. David Mundle was amazing! This is the sending session I have had with him, a I had a problem with my Bluetooth and The bmw genie helped me set it up. David Mundle was amazing! This is the sending session I have had with him, and he is very knowledgeable More

Review Vista bmw pompano beach provided excellent service today. The sales team, finance expert and the genius, David went above and beyond to make my experi Vista bmw pompano beach provided excellent service today. The sales team, finance expert and the genius, David went above and beyond to make my experience pleasant, efficient and taught me everything i need to know about my new BMW More

Caridad Frantz Vista BMW Pompano Beach. David Mundle the genious was very patient and wonderful. I would ask for again. What a great experience this was. Thank you g Vista BMW Pompano Beach. David Mundle the genious was very patient and wonderful. I would ask for again. What a great experience this was. Thank you guys very much! More

Experience with a BMW Genius The explanation of the vehicle features and test drive was done with David Mundle - a BMW genius. He was extremely knowledgeable and most importantly The explanation of the vehicle features and test drive was done with David Mundle - a BMW genius. He was extremely knowledgeable and most importantly very patient with the myriad of questions I threw at him. He obviously loves his job!! More

Great service David Mundle was excellent and everyone at the vista and bmw delearship were great thank you for everything vista bmw pompano beach Florida, what a gr David Mundle was excellent and everyone at the vista and bmw delearship were great thank you for everything vista bmw pompano beach Florida, what a great New Years gift More

Helpful Assistance with New BMW X4 David was very helpful in assisting me with understanding all of the features of my new X4. He even came out to my home the day after Christmas to spe David was very helpful in assisting me with understanding all of the features of my new X4. He even came out to my home the day after Christmas to spend time and show me all of the features on my new car. I really appreciate his help! More

Great service explanation Service excellent Martha sales person great. Vista bmw attentive responsive. Nice swag gifts and right before Christmas. Recommend vista to people. Service excellent Martha sales person great. Vista bmw attentive responsive. Nice swag gifts and right before Christmas. Recommend vista to people. They are flexible and creative in getting a fast buying experience. David Mundle great bmw genius. Very happy More

Norma X5 Amazing service and customer service, above and beyond . Super polite and able to answer every questions and concerns. I would highly recommend this d Amazing service and customer service, above and beyond . Super polite and able to answer every questions and concerns. I would highly recommend this dealer to my friends. More

Edward M850i Fantastic introduction to the M850. David was very helpful in getting to the car. Without him, I would be lost. I would recommend Vista BMW any time Fantastic introduction to the M850. David was very helpful in getting to the car. Without him, I would be lost. I would recommend Vista BMW any time. More

Worst experience, feel like cheated. I had undergone cheating on a car service at Pompano Beach BMW dealership service center. I worked with the BMW service advisor Mr. Eytan Klein at Po I had undergone cheating on a car service at Pompano Beach BMW dealership service center. I worked with the BMW service advisor Mr. Eytan Klein at Pompano Beach and had a very bad experience, feel like cheated. An Oil change was done from the same dealership on 12/04/18 and the service adviser (not Eytan Klein) not recommended for any other maintenance at that time other that oil change. I have a warning message next day of oil change - Passenger Restraint System – Malfunction continue wearing safety belt on my 2012 BMW 528I on 12/05/18. I took an appointment and approached the Pompano Beach Service center and met the BMW service advisor Mr. Eytan Klein on 12/08/18 (Saturday). I explained regarding the warning message. He told me that they need to run a diagnosis test to find the reason and that cost me $149. Most probably it can be a reset to solve the issue. He advised me to do some work on my break since I have not done that last 2 years. He will do that for $360 and will not charge for the diagnosis test fee $149. They provided me a loaner car and told me that I can pick my car on Monday (12/10/18). When I went to pick my car, I realized that he has not done the Passenger Restraint System Warning repair instead he claimed that he did some work on my brake pad and billed me $1125.14. The mileage on my car is 56,070 when he did this work. My actual complaint was to rectify the Passenger restraint system which is not done. I used around 20,000 miles after they changed the brake pad on 2016. Note that the same dealership changed the brake pad, brake fluid renewal etc. and charged me total $916.80 on 06/18/2016. The mileage shown on my car was 35,380 at that time. When I did the oil change 2 days back, the service adviser not told me to do any additional work on my car. I strongly feel that all these new issue are manipulated by Mr. Eytan Klein the service adviser. Do we need to change break pad every 2 years or after 20,000 mile. I never felt a problem while I am driving nor had an alert warning. This is bizarre and cheating a customer who always approach the dealer for all repair his works. I request, whoever using this facility’s service must be conscious. More