BMW of Pleasant Grove

Working with Keith was great. He was very helpful and answered all of my questions thoroughly and the work was done quickly. I would recommend Keith and BMW of Pleasent Grove to any BMW owner. The wait answered all of my questions thoroughly and the work was done quickly. I would recommend Keith and BMW of Pleasent Grove to any BMW owner. The waiting area was pleasant and everyone was very professional. More

Keith is always so terrific to customers! Honestly there is not a time that I have visited and keith hasn't greeted me by name and asked me how I am doing. Not only that, but the repairs are always done co is not a time that I have visited and keith hasn't greeted me by name and asked me how I am doing. Not only that, but the repairs are always done correctly and promptly, also keeping me well informed along the way. It is always a pleasure taking my car in and I really respect the people, the work, and the friendly environment. More

I bought my car from BMW of Pleasant Grove and mainly due to the friendly environment at BMW of PG as well as the great treatment in the past in getting my previous vehicle purchased and serviced there. Col to the friendly environment at BMW of PG as well as the great treatment in the past in getting my previous vehicle purchased and serviced there. Collin was the most splendid person to work with on the purchase of my new car and still to this day checks up on me and makes sure my car is working well and that I still love it. Not only that, but it seems ther service hasnt stopped. Anytime I go in, he always makes time to stop and say hi, check out the car and the new things about it. Really a terrific team there at BMW of Pleasant Grove. More

BMW of Pleasant Grove has the most professional and courteous staff in the business! Every time I go to the dealership I am always greeted, by name, with a smile by nearly all of the employees. Keith i courteous staff in the business! Every time I go to the dealership I am always greeted, by name, with a smile by nearly all of the employees. Keith is absolutely the best service adviser in the business. Having owned numerous vehicles and being religious about taking them to the dealer for any service work, I have worked with many advisers, and can honestly say Keith is far and above the best! I never need to worry about anything when I take my vehicle in for service. Pardon the pun but the service department at BMW of Pleasant Grove runs like a well oiled machine! I am always greeted promptly, Keith gets the paperwork done quickly, I am always updated on progress throughout the day, repairs are performed with utmost care and attention to detail and my vehicle is meticulously washed by the time I get there to pick it up! Collin is incredibly knowledgeable and always willing to provide answers to any questions I have and always in a timely manner. I know whatever question I have regarding my vehicle or options on new vehicles, if he doesn't know the answer (I have yet to encounter that!) he would go out of his way to find it out for me! I love the entire team and would highly recommend BMW of Pleasant Grove! More

I have always enjoyed working with Parker, even when he was at BMW Murray. he has been the most knowledgeable sales person I have ever dealt with. He is prompt to return calls, and is very through with his was at BMW Murray. he has been the most knowledgeable sales person I have ever dealt with. He is prompt to return calls, and is very through with his replies. I have recommended him to family and friends with no hesitation. More

Parker knows BMWs. He can speak to all aspects of new and used inventory, and will tailor your needs and visit accordingly. His experience with the service side of the business gives him an edge on othe and used inventory, and will tailor your needs and visit accordingly. His experience with the service side of the business gives him an edge on other client advisors. Parker knows what I like and keeps me up to date on current inventory...just in case I'm looking to move on a vehicle. I've referred friends in the past and will be purchasing my next BMW from him as well. Nathan Hagen More

The dealership's repair and service department is very friendly and great at their work! Thomas is always there to help, answer questions. If you need service, he takes care of the request and make sure y friendly and great at their work! Thomas is always there to help, answer questions. If you need service, he takes care of the request and make sure you have a loaner car if you need one. His manage is very nice too, he explains everything in detail and in a way that customers can understand, without getting technical and confusing. More

When working with Keith I felt that my concerns about my vehicle were taken note of and handled. The work was performed on-time and everything was repaired with zero issues since. Everyone made me feel acco vehicle were taken note of and handled. The work was performed on-time and everything was repaired with zero issues since. Everyone made me feel accommodated and welcome. I would recommend this facility to buy and especially service your vehicles. When pricing was discussed I felt it was fair because Keith explained the process in-depth and why certain xxxxx needed to be looked at, tested, and replaced if necessary. Many times my advisors before never explained what and why, but rather told me what I should do, no explanation, and that if I didn't more would break. I feel comfortable with Keith and look forward to dealing with him exclusively when I need repairs on my X5. More

Collin Peay in the sales department was incredible to work with. I test drove 8 different vehicles over the course of several weeks before making my final decision. He was very knowledgeable and extrem work with. I test drove 8 different vehicles over the course of several weeks before making my final decision. He was very knowledgeable and extremely patient. Collin came in on his day off, drove 2 different cars down from the Murray store and met me at the Salt Lake overflow lot to look at the latest inventory. His follow-up was excellent and I would recommend him and the dealership to anyone. Thomas, in the service department, has taken excellent care of me with my last 2 BMW's. He is always great to work with me and my hectic schedule. He gets me in and out quickly, and follows up without being asked. Service here was completely different experience than any other dealership I have ever patronized. You come away feeling like a valued customer. Pleasant Grove BMW knows how to do business right! Darren More

I had heard that the BMW service experience was always near the top when it came to service experiences at car dealerships. Keith has helped my service experience be nothing but the best. Every time I hav near the top when it came to service experiences at car dealerships. Keith has helped my service experience be nothing but the best. Every time I have needed something, he is always quick to respond and always willing to go out of the way to help my service experience be excellent. He is always on top of everything and I have never needed to call him to get an update on my car because he always calls me when he tells me is will. He is very professional and knowledgeable when it comes to his job. Excellent service and I always recommend everyone I know go there to speak to Keith because I know he will get them taken care of. More