BMW of Peoria
Peoria, IL
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Neal Really helped me out! I received a great deal on my new X5! Neal and Clinton did a great job! I will be coming back for my next Vehicle! I received a great deal on my new X5! Neal and Clinton did a great job! I will be coming back for my next Vehicle! More
Unprofessional Car Sales Manager Drove 1 hour & 30 minutes to Peoria shopping for a new car. When we got there the salesman met us right at the door, that was great. When we were un Drove 1 hour & 30 minutes to Peoria shopping for a new car. When we got there the salesman met us right at the door, that was great. When we were unable to match pricing the salesman thanked us then said that the sales manager wanted to meet us, so we waited as he was on the phone. We waited for over 5 minutes and finally a man came and and introduced himself as Woody, Sales Manager, he met us to tell us he could move the numbers around, but I kindly stated that it wouldn’t change the price and thanked him for his time and as I extended my hand to shake his, abruptly he jumped up, wouldn’t shake my hand and stormed into his office and threw down the quote he wrote and told someone to give us our key. We were in shock, to say the least, and stood there in utter disbelief. My wife stayed out loud, how unprofessional he was and how as a manager he was completely disrespectful to us and very poor judgement for a man in her s position. He then came out of his office yelling “it’s time for you to go”, my wife asked he was going to put his hands on me as he was very angry. We walked out in total disbelief. More
Always a Pleasure! Carl Luthy is a very or great salesman. Really love doing business with Carl. A straight forward gentlemen and cut right through the chase. Hope to Carl Luthy is a very or great salesman. Really love doing business with Carl. A straight forward gentlemen and cut right through the chase. Hope to do all my business with Carl. Thanks, Ruth Gibbs Gayls More
I took car in for service at 7:55 am and at 1:05pm car still Took car in for service at 7:55am and at 1:05pm car still not serviced!!!. Wanted to give loaner car but I declined to late... Took car in for service at 7:55am and at 1:05pm car still not serviced!!!. Wanted to give loaner car but I declined to late... More
Will purchase from BMW It takes us awhile to make a decision on a car purchase. We like to do our homework and make the best possible decision. We visited BMW of Peoria and It takes us awhile to make a decision on a car purchase. We like to do our homework and make the best possible decision. We visited BMW of Peoria and had an excellent experience with Alex Goergen. He took the time to learn what our needs and expectations were and we felt like he wanted to help us select a vehicle that would be perfect for us and not push us into something that happened to be on the lot. We will return to make the deal with Alex. He was professional and friendly and we will tell our friends and relatives to take their business to him. More
Absolutely fatantastic. I'm not sure I could have had a better experience with a dealership. Carl, Clinton, Jim, and the entire group here is as top notch as you could possib I'm not sure I could have had a better experience with a dealership. Carl, Clinton, Jim, and the entire group here is as top notch as you could possibly get. A+++ all the way around, they couldn't have been more friendly, courteous, helpful, and professional. The best. More
Great Purchase Experience I had been driving my car from college for almost 8 years and was ready for a change. I researched some German brands online, for months, and narrowe I had been driving my car from college for almost 8 years and was ready for a change. I researched some German brands online, for months, and narrowed it down to a few that I wanted to test drive. BMW of Peoria was my first stop and I was not planning to make a purchase that day. I met with the salesman, Alex Goergen, and we discussed a few of the X models. We test drove the new X3 and I was blown away by the performance and all of the features. When we got back to the dealership, I was introduced to rest of the team (Clint, Blake, Woody, Jim) and the customer treatment was incredible. We were also able to compare the X3 with the other brands I was interested in and I soon realized that BMW was the right choice. Alex provided a stress-free buying experience and made sure I was getting the right vehicle that would meet my needs, not just pushing the bigger or more expensive model. A few hours later, I was driving home in my new X3, more than thrilled with my purchase. I am definitely looking forward to my future relationship with BMW of Peoria! More
Positive Experience We were looking for a used SUV/van and found a few in Northern Illinois including one at BMW of Peoria. We liked that one because it fit most of our We were looking for a used SUV/van and found a few in Northern Illinois including one at BMW of Peoria. We liked that one because it fit most of our needs. We were able to take care of the bulk of the transaction via phone and email which was very convenient. When we arrived at the dealership, the vehicle was ready for us to look at and test drive. We were pleasantly surprised at how quickly we finished up the paperwork for the sale. We were able to get back on the road home less than 3 hours after we arrived. More
Fantastic Purchase Experience Our Sales associate, Alex Goergen, at BMW of Peoria provided us with a hassle-free auto shopping experience. His goal was to put us in the vehicle th Our Sales associate, Alex Goergen, at BMW of Peoria provided us with a hassle-free auto shopping experience. His goal was to put us in the vehicle that would meet our needs, be fun to drive and at the same time provide us with the best possible price. Our schedule is hectic, and Alex made sure that all vehicles in our search were available and ready for a test drive. The financing experience was smooth and we were not pushed to purchased add-ons. The sales manager, Woody, and GM, Clinton, welcomed us and the entire staff were friendly and helpful. They also have a fine selection of trade in vehicles of every make and model. We will recommend BMW of Peoria to our friends. More
Easiest car buying experience in years! My wife and I were looking for an SUV to replace our old Cadillac. Shopped X5s on line in Bloomington and Springfield (where I have purchased in the p My wife and I were looking for an SUV to replace our old Cadillac. Shopped X5s on line in Bloomington and Springfield (where I have purchased in the past). BMW of Peoria had competitive pricing with excellent rebates available. Met our salesman, Alex Goergen and looked at 4 vehicles. Chose a well equipped X5 and took out for a test drive. Alex was knowledgeable and provided key facts that made the drive and SUV choice easy. He introduced us to the sales manager Woody who evaluated our trade-in and within 15 minutes we had our first offer. One counter offer later and the deal was made. Upon delivery, Alex had the vehicle detailed and ready for plates. Jim in finance zipped us through the paperwork and we were on the road with our new X5. Thanks to Alex, Woody and Jim for a non-stress buying experience. More