BMW of Peoria

Do not do business with Chris Wood or BMW of Peoria Do not do business with Chris Wood "Woody". Do not do business with Sam Leman (owner of BMW of Peoria). Ironically, all the negative reviews of this d Do not do business with Chris Wood "Woody". Do not do business with Sam Leman (owner of BMW of Peoria). Ironically, all the negative reviews of this dealer ship are focused on Woody. It appears that dishonesty and misleading people is Woody's motif. Except for November 9th to 1tth, 2017 when he got all his FaceBook friends to write positive reviews. He must have been in trouble! Woody wasted 6 hours of our time on Saturday. My wife, my 1 year old, my 4 year old, and me. 6 hours! We had reached an agreement and signed a purchase offer and they kept us waiting another couple of hours. In the interim plates were transferred and at the dealer's direction, all our stuff was transferred from our Q5 to what we thought was our new (used) Q7. 5 hours after we've been there Woody comes up to us and says "there is no way around this. I can't sell you that car". His "story" was that he had agreed to sell us the incorrect vehicle. They have 2 of them for sale currently. This is the sales manager, not a rep. Immediately after not accepting any accountability whatsoever for his mistake, he lied to us again. The sales rep Jim did not make a mistake, and the business manager caught Woody's mistake. Woody made the mistake. Woody would not accept accountability. He then has the gall to tell us that he's $4k under on the deal. As we get up to walk out, he changes his story and tells us he's $2k under and will sell it to us for $2k more. What's even more important about this story is that our offer to buy and trade were both well within the KBB range for the Q7 and our trade. This guy is a liar and a crook, and every single other review that mentions his name reflects the same. I will happily send everyone I know to any other dealer. Regardless of what car they want to buy, I will make sure they do not go to a Sam Leman dealership of any kind. Bad culture. And please read all the reviews out there on Yelp and Dealer Rater and elsewhere about "Woody". Similar experiences everywhere. More

Great people! The entire new car purchase experience was pleasant and handled with the expected level of professionalism. We had a small problem in the process and The entire new car purchase experience was pleasant and handled with the expected level of professionalism. We had a small problem in the process and even that was handled so well that it was never really a problem, just an inconvenience. More

Woody the sales manager is a total liar I bought a used car from another state. The salesman told me it was in amazing running condition and one of the nicest used cars he had seen. I assu I bought a used car from another state. The salesman told me it was in amazing running condition and one of the nicest used cars he had seen. I assuming this place thoroughly checks any vehicle they are selling used for proper running condition bought it. I received the car and drove it home. I immediately noticed the brakes were loud, harsh and weak. I noticed a smell of exhaust in the cabin. I noticed the steering was loose. I took it to my mechanic who looked it thoroughly over and said the brakes were all literally metal on metal with no pad left, the front calipers had seized pistons, the exhaust manifold was leaking, the steering rack was leaking and needed to be replaced also. I was looking at over $2500 in repairs and put 25 miles on the car which I was told by BMW of Peoria was in great running condition with no issues. I called Woody and he simply said you bought it as is so good luck to you. What kind of car dealer dwells a used car that someone like I did might be putting children in? This place is a shameless dealership and reminds me of the book I read my children called Matilda who’s father sells unsafe vehicles with no care for the buyers safety or wallet. Buy elsewhere no matter what if you want a reliable safe used car the day you buy it. More

Clinton Leman was a pleasure to work with. Clinton Leman was a pleasure to work with and very professional. Made entire process easy and straight forward. Definitely recommend and will buy agai Clinton Leman was a pleasure to work with and very professional. Made entire process easy and straight forward. Definitely recommend and will buy again in the future. More

Neal Really helped me out! I received a great deal on my new X5! Neal and Clinton did a great job! I will be coming back for my next Vehicle! I received a great deal on my new X5! Neal and Clinton did a great job! I will be coming back for my next Vehicle! More

Always a Pleasure! Carl Luthy is a very or great salesman. Really love doing business with Carl. A straight forward gentlemen and cut right through the chase. Hope to Carl Luthy is a very or great salesman. Really love doing business with Carl. A straight forward gentlemen and cut right through the chase. Hope to do all my business with Carl. Thanks, Ruth Gibbs Gayls More

I took car in for service at 7:55 am and at 1:05pm car still Took car in for service at 7:55am and at 1:05pm car still not serviced!!!. Wanted to give loaner car but I declined to late... Took car in for service at 7:55am and at 1:05pm car still not serviced!!!. Wanted to give loaner car but I declined to late... More