BMW of Peabody

I just bought a new diesel X5. This was my first experience with purchasing a BMW and we chose BMW Peabody because of their customer service, knowledge of the product and willingness to work with us experience with purchasing a BMW and we chose BMW Peabody because of their customer service, knowledge of the product and willingness to work with us on price. Kevin Barkhouse was my client advisor and he was GREAT. Kevin was very friendly, extremely professional and very knowledgeable about the product. Moreover, Kevin went out of his way to secure our business. We had initially contacted another dealer and were going to bypass BMW Peabody but Kevin made it clear that he wanted to work with us. My overall experience was GREAT. I love my new car and will be a lifetime BMW owner. Thank you, Kevin! More

This was our first experience with BMW and thanks to Jamie McCoy it was a very positive one. My husband and I are extremely impressed with his professionalism, attention to detail, and personal touch! M Jamie McCoy it was a very positive one. My husband and I are extremely impressed with his professionalism, attention to detail, and personal touch! My husband was looking for a new car. He had been to other manufacturers' dealerships and was still undecided when we walked into BMW Peabody and met Jamie. Jamie asked some questions, of course, but mostly he LISTENED. As we were test driving the car we thought we were going to purchase, Jamie recalled an identical car that had just come off a lease which had more (and better) features. It was still being certified, but Jamie was so reassuring and trustworthy that we decided on that one. A few days later, my husband was handed the keys to his BMW and I was handed a beautiful bouquet of flowers. Since then, Jamie has been very pro-active in seeing that we are completely satisfied, from helping to set-up the various functions/menus to getting the car serviced. He has even gone so far as to pick-up and deliver the car to my husband on location. That is dedication and customer service! More

Kevin Barkhouse made my first BMW purchase a fantastic experience. Kevin is extremely knowledgable about the various models and features. I was particularly impressed by his professionalism and patience experience. Kevin is extremely knowledgable about the various models and features. I was particularly impressed by his professionalism and patience answering many questions on several different occassions. He was also extremely responsive, promptly responding to all emails and phone calls. I really couldn't have asked for more in terms of a sales experience and ended up completely satisfied with my purchase. I wouldn't hesitate to recomend Kevin Barkhouse to friends and family. More

Jamie is the most dynamic person we've ever encountered during the purchase process of a vehicle. We love this dealership; I've had great experiences with service in the past. I just leased my 2nd BMW from during the purchase process of a vehicle. We love this dealership; I've had great experiences with service in the past. I just leased my 2nd BMW from this dealership. Jamie McCoy was extremely responsive, fast, and paid attention to all of the details. He's an extraordinary sales consultant. My husband and I signed the papers without even looking at the vehicle. I look forward to working with him in 3 years when my current lease expires. More

Jamie is a pleasure to work with. He comes across as caring and very trust worthy. I typically hate having to purchase/lease a new car. My experience was painless; from picking out the car, the add-ons caring and very trust worthy. I typically hate having to purchase/lease a new car. My experience was painless; from picking out the car, the add-ons to the lease terms. I would recommend Jamie to anyone interested in purchasing a BMW. More

About a year ago, my wife bought a 328xi from Jamie McCoy. We had found the car on BMW's web site and went to see it in Peabody, thinking we may purchase it on our initial visit, if it was as represent McCoy. We had found the car on BMW's web site and went to see it in Peabody, thinking we may purchase it on our initial visit, if it was as represented. By chance, we met up with Jamie and he could not have been more helpful. It turned out the car was just in off a lease and not actually on the lot, but Jamie drove us over to another location so we could see/drive it. The car (and Jamie) impressed us so much we bought it on the spot. After a few days, the car was fully detailed and delivered to us in Chelmsford, personally by Jamie, complete with a huge bouquet of flowers. Talk about service!! Even more impressive, Jamie called last month to remind us that the car was due for an annual service and then brought a loaner to Chelmsford and picked up the car. While he serviced the car he also had the car inspected and even filled up the tank. After returning the 328, Jamie then offered to take my Z4 in for the same treatment, even though I had purchased it from a different dealer. We couldn't be happier with the service, and in particular the attention paid by Jamie. He's the best!! More

Kevin was the most helpful,and knowledgeable sales person I've ever worked with. I will recommend Kevin to all my BMW loving friends. Kevin is great,Kevin is great,Kevin is great,Kevin is great,Kevin is gr I've ever worked with. I will recommend Kevin to all my BMW loving friends. Kevin is great,Kevin is great,Kevin is great,Kevin is great,Kevin is great. Now the description is 250 charscters long. More

A perfect rating for a perfect car buying experience! My husband and I had 2 leased BMW's close to lease termination from a dealership more interested in sales than service, in their profit margin over cust husband and I had 2 leased BMW's close to lease termination from a dealership more interested in sales than service, in their profit margin over customer satisfaction and convenience. We returned the 328xi, bought out the 540, and purchased a new 335xi within several hours and picked up both vehicles 2 days later. From start to finish customer service, convenience and satisfaction was placed at the forefront of the transaction. Rick Belgiorno and BMW of Peabody have created the ultimate car buying experience for the ultimate driving machine. And the wonderful thing is, they truly care that we are happy with our purchases. Extremely professional, knowledgeable, efficient and comprehensive attention to detail ensure that we will be lifetime customers! More

Excellent service. I walked in with a specific vehicle in mind that I had seen on the website. Within 45 minutes, I had driven the car (2007 530 xi) and purchased it. It was the best car buying experien in mind that I had seen on the website. Within 45 minutes, I had driven the car (2007 530 xi) and purchased it. It was the best car buying experience I have ever had, bar NONE! A smooth, no hassle transaction. Thank you! More

I bought my 325 wagon from Jamie McCoy. His customer service and attention to detail is second to none. I found the purchase experience to be smooth and trouble free. I even received a bouquet of flower service and attention to detail is second to none. I found the purchase experience to be smooth and trouble free. I even received a bouquet of flowers when the car was ready for me to pick up. Even more impressive is the service post purchase - Jamie called me to remind me that the car was due for a service and then proceeded to pick up the car and deliver it back to me within 24 hours, leaving me with a 5 Series loaner to use. While he serviced my car he also had the car inspected for me and even filled up the tank. Now that is service! For me this is even more valuable than the purchase experience itself. Highly recommend working with Jamie. More