BMW of Peabody

Jamie McCoy was amazing. I purchased a 3X SUV. He was extremely knowledgeable about all aspects of the car. He was patient. I called him at the dealership many times and if he was with another customer extremely knowledgeable about all aspects of the car. He was patient. I called him at the dealership many times and if he was with another customer he immediately return my calls. Since purchasing the BMW, I have had an occasional question about the many options on the BMW. I have called Jamie and he continues to return my calls immediately. Confidence in Jamie McCoy and his passion and confidence in BMW cars was the deciding factor why I purchased a BMW at BMW of Peabody. I highly recommend Jamie McCoy and BMW of Peabody More

I purchased used 2008 x3 from Jamie and I am very pleased with him. From greeting to final delivery he was friendly and flawless. Even after sale inquires were handle in very professional manner. If you are with him. From greeting to final delivery he was friendly and flawless. Even after sale inquires were handle in very professional manner. If you are in the market for BMW he is the guy to deal with period. I will rate him nothing less than A++++. More

This was a return visit to Peabody BMW, having leased a vehicle through them about 8 years ago. At that time our salesperson was Jamie, and he came right over to us this time when we entered the showroom vehicle through them about 8 years ago. At that time our salesperson was Jamie, and he came right over to us this time when we entered the showroom (actually remembering us!). His attention to what we were looking for, and his easy, calm manner were great. He spent as much time with us as we needed, both when we test drove the vehicle and when we picked up our new car. He gave us that little extra "something"... making our buying experience an easy one! Would highly recommend asking for Jamie as your salesperson! More

Harris Ali was a wonderful salesman. As soon as we walked into the showroom he greeted us and asked if we needed help. He was not pushy and allowed us to relax and spend lots of time browsing in the showroom into the showroom he greeted us and asked if we needed help. He was not pushy and allowed us to relax and spend lots of time browsing in the showroom. Only when we needed him did he help us with our questions. All questions were answered without hesitation. He definitly knows his cars inside and outside! He spent hours with us without any pushing, showing us all cars that were in our price range that we were interested in, even taking us to another lot to show us more. We fell in love with a car in the showroom and received a very good price. After deciding to buy the car the financing was explained to us in detail with a very good low interest rate. When we picked up the car, the car was in perfect order, nothing needed adjusting or fixing. The overall experience was excellent and Harris walked us through the whole process with ease. More

BMW of Peabody gave me a great deal on my CPO 2008 335i, allowing me to step up into a 335 over a 328. The salespeople were pretty easy to work with and although there were a lot of extra insurances that we allowing me to step up into a 335 over a 328. The salespeople were pretty easy to work with and although there were a lot of extra insurances that were offered in addition to the car, they didn't pressure me into buying anything that I did not need. After having the car for about 1.5 years now, I have had some more than routine service issues, especially with the Bridgestone runflat tires, but that is not BMW of Peabody's problem and with the tire insurance that I purchased, all of them have been replaced for free. Although I had some service issues with the dealership, all of these were rectified after speaking with the general manager, Vin, who is fantastic to work with and really cares about the customer's concerns. He went above and beyond what I expected when I had problems with how some of my BMW service requests were handled and made sure that I left happy. Unfortunately, Vin is no longer at BMW of Peabody and my frustrations with the service department/management seem to be reopened. It was mentioned in another review, but I agree that the lack of visibility of the management at this dealership is "shady" and very impersonal. As much as I seem to try to like this dealership, they continue to disappoint me. More

Terrible! I was comparison shopping with other BMW dealers in the area and stopped in Peabody at the 11th hour of my car purchase. I walked in and no one helped me. I sat in a few Bimmers and was ne dealers in the area and stopped in Peabody at the 11th hour of my car purchase. I walked in and no one helped me. I sat in a few Bimmers and was never approached. I finally walked up to a sales guy and he was less than thrilled I was talking with him. I then finally said I wanted TO BUY ONE! Then, he was interested. However, he couldn't help me so he got another person. That guy was ok. However, I almost fell out of my seat when he proposed the price. It was at least 3K MORE than 2 other local BMW dealers in the area. 3K!!! So, I said, that is way too high. He asked me if I would sign and drive that day. I said yes. He then walked away to his manager. By the way, the manager's office is not visible and seemed like a shady process. Also, no manager came out or back out to greet me and ask further questions on the deal. A HUGE MISTAKE IMO!!! So, the price came back and there was MAYBE a 1K difference. I said no thanks and the dealer let me walk out the door. Everyone reading this...go to IRA BMW in Stratham, NH. Much more open facility and sales management that care about their customers, treat you with greater respect, and have fair and equitable pricing. Peabody tried to take way too much margin on their car (on the lot), and I will NEVER go there again. By the way...I wrote an email to two sales managers as well as the GM...got no response. No apology or any acknowledgement of a mistake. Just bad business More

Jamie was extremly knowledgeable on all aspects of the 328i BMW. He was very courteous and helpful with any questions we had. Whenever we called him or sent him an e-mail, he responded in a quick manne 328i BMW. He was very courteous and helpful with any questions we had. Whenever we called him or sent him an e-mail, he responded in a quick manner. We were very pleased with the whole process of buying a new car. When we picked up our car it was exactly as it was promised to us. We are so pleased with Jamie and the dealership. Felicia & Tom More

Jamie helped me on a complicated transaction. I live in DC, but needed a car in Massachusetts and my trade-in was still in DC. Not only did he find me the car I wanted, but BMW of peabody offered me a dec DC, but needed a car in Massachusetts and my trade-in was still in DC. Not only did he find me the car I wanted, but BMW of peabody offered me a decent offer on my trade-in based on pictures and maintenance records alone and arranged for pickup in DC. This was a GREAT experience. More

This is our fourth BMW with BMW of Peabody and Jamie McCoy. As with every previous purchase, Jamie was personable, professional, and conscientious regarding every detail of the process from sales to del McCoy. As with every previous purchase, Jamie was personable, professional, and conscientious regarding every detail of the process from sales to delivery. He anticipates everything and makes the whole experience of buying the car easy, painless, and fun. I give Jamie the highest rating because he not only sells you the car but follows through with service reminders and more. In fact we find it almost impossible to consider buying anything but BMWs because of the service we have received! We currently own two BMWs and my husband will be replacing his with a new on in the fall. So, therefore we recommend Jamie and this dealership in every respect. More

jamie mccoy and vin mccauley are the reasons that bmw of peabody is a world class dealership. we have been dealing with vin on all 5 of our bmw's...and he is a top notch gm. he is attentive, he listens an peabody is a world class dealership. we have been dealing with vin on all 5 of our bmw's...and he is a top notch gm. he is attentive, he listens and more importantly for me...he is a straight shooter. if he can do something- he does it....if he cant, he tells you exactly why. that is respect. jamie is unparalleled at his job. he goes the extra 10 miles to ensure customer satisfaction. vin and jamie have customers for life. More