BMW of Peabody
Peabody, MA
Filter Reviews by Keyword
By Type
590 Reviews of BMW of Peabody
Jamie made the buying experience a real pleasure. He went above and beyond to ensure all my needs were met ... or exceeded! He anticipated my questions and was ready with solid answers. Jamie completley surp above and beyond to ensure all my needs were met ... or exceeded! He anticipated my questions and was ready with solid answers. Jamie completley surpassed my expectations. Jamie came highly recommended by Rob Hannefin - also a great asset and one of the reasons I continue to purchase my vehicles at BMW Peabody. The combintation of a first class client advisor and a highly focused service manager is difficult to match elsewhere - a real differentiator!!! I look forward to many more future BMW purchases. Thank you! More
Lets start of with salesman of the year Craig Patel, do not waste your time with this fraud. Plenty of other honest BMW dealers out there. Without going into a 4 page review. Attempted to purchase a preow not waste your time with this fraud. Plenty of other honest BMW dealers out there. Without going into a 4 page review. Attempted to purchase a preowned vehicle here and after some issues the order was cancelled. However the check for the loan was already deposited and a $2500 deposit on a credit card was put through. Was assured that a "speedy" refund would be put through. After 2 weeks of attempting to contact these people, still waiting on a refund for both the loan and credit card. What is the most upsetting of all is that everyone refuses to acknowledge this issue or just doesn't respond. FYI his manager Tony Sclafani, pretty much a useless liar as well. Filed a complaint about Craig with BBB, consumer affairs and the state attorney generals office. Im in for $40,500 no way im going to walk away from this. More
Recently my brand new to me CPO BMW experienced some problems with interior elements. I was in a different section of the state from where I had purchased the car and brought the vehicle to BMW of Peab problems with interior elements. I was in a different section of the state from where I had purchased the car and brought the vehicle to BMW of Peabody for warranty work. I worked with service advisor Anthony who was exceptional. He took care of the necessary repairs, as well as arranged for other maintenance service to be performed while I was there to save me another trip. The process was painless and the customer service was excellent. More
Jamie McCoy was a pleasure to work with through the whole car shopping/purchasing experience. This is our third purchase from BMW of Peabody but the first with Jamie. I believe that everyone is concerned ab car shopping/purchasing experience. This is our third purchase from BMW of Peabody but the first with Jamie. I believe that everyone is concerned about getting a fair price and fair treatment from there dealer. However, the extra things that are professionally done by someone like jamie McCoy are truely the exception but should be the norm. He was concerned about each step in the car buying journey...from the packages to be purchased and fair trade price, to the perfect delivery...All concerns were addressed and not hidden from view. All items we wanted in the car from safety, to color, to engine size were all taken care of..I will be back next year for the 535I xDrive and I know it will be a fabulous experience again. I will seek out jamie because all sales advisors are NOT created equally. Thanks Jamie! See you next year... Best regards, Peter May Wakefield More
Jamie made our search and purchase of a gently used, low mileage BMW quick and easy. He was very willing to work with us to make our payments affordable. We had a great experience and will not hesitate to t mileage BMW quick and easy. He was very willing to work with us to make our payments affordable. We had a great experience and will not hesitate to travel to BMW Peabody when we need to make another vehicle purchase. More
I have purchased many cars over the last 25 years. The experience that I received from BMW of Peabody was exceptional. Jamie McCoy was very friendly and understood exactly what I was looking for in my car experience that I received from BMW of Peabody was exceptional. Jamie McCoy was very friendly and understood exactly what I was looking for in my car decision making process. When it came time to pick up my new car, all of the paper work was completed and organized which made the process much easier. Before I left the lot Jamie walked me step-by-step through the process of how to use the controls, road side assistance, and Sirius Radio. I would highly recommend BMW of Peabody for any future purchases, Ask for Jamie McCoy you will not be disappointed. More
Who knew it would be so difficult to find a CPO 2009 X5 with all the features I wanted AND, find it in good condition? Turns out, the only place to find what you want, in near perfect condition is BMW of with all the features I wanted AND, find it in good condition? Turns out, the only place to find what you want, in near perfect condition is BMW of Peabody. They really do take pride in the vehicles and it shows in the overall presentation from the employees they hire to the care of the cars on their lot. This is my second BMW purchase from Jamie in less than a year (totaled the first in an accident) and I can't think of another person I would rather by a car from. Jamie is professional, energetic, extremely knowledgable and committed to helping his customers find what they want. Oh, and don't be fooled by Jamie's no pressure sales personality. He made time for us, despite the 11th hour call that we needed a car fast. I would highly recommend Jamie McCoy at BMW of Peabody for anyone in the market for a BMW! More
We have now bought two cars from Jamie which is the best proof of how great he is. Jamie's attention to detail and unending customer service are unmatched. He does an outstanding job of providing service proof of how great he is. Jamie's attention to detail and unending customer service are unmatched. He does an outstanding job of providing service throughout AND after the sale. More
Jamie mccoy is one of the best brokers i've met. i leased from bmw peabody for the past 3 years before making my purchase recently. staff are very knowledgable about the value of various features of leased from bmw peabody for the past 3 years before making my purchase recently. staff are very knowledgable about the value of various features of the sale. he was able to assist with requesting specific options that otherwise may be difficult to get. personally, i tend to loathe high pressure sales and everything that goes with it. the best thing is that i did not get any of that in my experience with bmw of peabody. they were also quite accommodating to my hectic work schedule (and have been for the past 3 years). i plan to continue using their services for future purchases. More