BMW of Peabody

My Fiance and I worked with Rick Belgiorno and we will never go to another dealership, we had EXCELLENT service. He made buying a car easy, fun and exciting. From the second we met him he made sure we w never go to another dealership, we had EXCELLENT service. He made buying a car easy, fun and exciting. From the second we met him he made sure we were getting the car we needed and would suit our needs and we couldn't be happier with our choice. He was never pushy, and made sure to explain everything in detail. We worked with Wendy in Finance and she was also spectacular. The entire process of buying a car was a little overwhelming but Rick made sure that wasn't the case. Everything was done when he said it would be and he even stayed later that he had planned to make sure everything was set for us to pick it up. We truly appreciate the attention to customer service from this dealership and would absolutely buy another car from Rick. I would recommend this dealership to anyone looking for a BMW, and I would absolutely recommend working with Rick. More

John Cotter was great to work with. I went in knowing what I wanted which helped tremendously. John helped me patiently every step of the way. The greatest part though was picking up my car the next day. what I wanted which helped tremendously. John helped me patiently every step of the way. The greatest part though was picking up my car the next day. It took no more than 3 minutes to do all the paperwork...I loved it! More

Jamie went beyond the call of duty when he helpd me purchase a new BMW to replace my old BMW, which needed extensive repairs. In less than 24 hrs I purchased a new car, and Jamie took care of financia purchase a new BMW to replace my old BMW, which needed extensive repairs. In less than 24 hrs I purchased a new car, and Jamie took care of financials, insurance, registration, sticker, and transferred all the stuff in my old car into my new car, even the transponder on the windshield. Then thanked me with a huge bouquet of flowers. More

Rick Belgiorno has excellent knowledge of the product, and presented it in a very professional manner. He spent ample time with us to explain the car's features and to be sure that we were comfortable wit and presented it in a very professional manner. He spent ample time with us to explain the car's features and to be sure that we were comfortable with its operation. He was very responsive throughout the purchasing and ordering process, and offered his help in the future whenever we felt it to be necessary. More

I have purchased BMW's from other dealerships and BMW of Peabody offers the best customer service of the bunch. They are superior at 'all phases of the game' (sales, service and finance). I special ordere Peabody offers the best customer service of the bunch. They are superior at 'all phases of the game' (sales, service and finance). I special ordered a car--2 + months wait--and BMW Advisor Tony Kennedy handled all of the details seamlessly. If you are in the market for a new (or pre-owned) BMW call Tony at BMW of Peabody and he will get you exactly what you want. Even if you are unsure what fits your lifestyle and budget. You will not be sorry for a NY minute. Special thanks to excellent ownership. More

I drove in with my 2001 Volvo V70 (203K miles I don't buy cars often) and met Kevin Nguyen. I told him I wanted a tour: we looked at options, cars, financing and I left. After some more research and a couple cars often) and met Kevin Nguyen. I told him I wanted a tour: we looked at options, cars, financing and I left. After some more research and a couple of calls to him I went back a couple days later to negotiate and ultimately purchased. My experience with Kevin was stress free, no pressure or "tactics". Much different than I anticipated. Ask for Kevin. A+ More

Easy and fair negotiation process. Answered all my questions clearly. Very pleased with our purchase and the service thereafter. I would recommend this dealership to anyone considering a BMW purchas questions clearly. Very pleased with our purchase and the service thereafter. I would recommend this dealership to anyone considering a BMW purchase More

The experience at BMW of Peabody was wonderful. I was not even planning to get a new car that day, but Kaitlyn and the entire staff worked hard to get me a great car at a great price. From the moment I not even planning to get a new car that day, but Kaitlyn and the entire staff worked hard to get me a great car at a great price. From the moment I walked in the door, I experienced the first-class treatment that I have come to know here. Kaitlyn worked quickly to answer all my questions, but I never felt rushed. She took the time to explain all the various offers that were going on, and spent time making sure I was maximizing them for my particular vehicle. From the sales staff to the finance and leasing staff, it was a wonderful experience. Even though I just picked up my new wheels, I can’t wait to go back! More

That was an exceptionally pleasant experience doing a car purchase business with Kaitlyn Bunnell. She is extremely knowledgeable, professional, eager to address the slightest concern. All minor issues have b purchase business with Kaitlyn Bunnell. She is extremely knowledgeable, professional, eager to address the slightest concern. All minor issues have been momentarily resolved. The entire process went rapidly and very smoothly. What a great job!!! More

From the moment I walked into the dealership, Kaitlyn From the moment I walked into the dealership, Kaitlyn treated me with respect and courtesy. She spent hours over a number of days insuring that I w From the moment I walked into the dealership, Kaitlyn treated me with respect and courtesy. She spent hours over a number of days insuring that I was able to obtain what I had come to BMW of Peabody for. Kaitlyn was informative throughout the successful purchase of my new BMW.I look forward to her service in the future. And I am eager to recommend her to future automobile shoppers. More