BMW of Peabody

I just purchased my second BMW 7 series from Rick. I felt comfortable knowing Rick and the team of experts he works with made my purchase a comforting experience. Rick listened to my needs and put me into th comfortable knowing Rick and the team of experts he works with made my purchase a comforting experience. Rick listened to my needs and put me into the vehicle I absolutely love. He didn't waste any time pointing me to the vehicle that both fit my needs and my budget. He came in on his day off to get me into my vehicle a day earlier. And he gave me all time I needed to learn all the new controls. Patience, kindness, and courteously were at my disposal during the entire purchase experience. Thank you Rick for all your help. I'll be back to see you for my daughters vehicle. Jim D More

I recently had the pleasure of meeting Kaitlyn Bunnell at BMW of Peabody. My husband and I were interested in trading our 9-year old Lexus LS 430, and BMW was one of the brands we were considering. Kaitlyn w BMW of Peabody. My husband and I were interested in trading our 9-year old Lexus LS 430, and BMW was one of the brands we were considering. Kaitlyn was professional, considerate, knowledgeable and a terrific representative of what car salespersons should emulate. From the moment we met we "clicked", and I felt very comfortable discussing my expectations and needs. For the test drive, to the appraisal of our trade and selections of options Kaitlyn provided outstanding customer service. Although we ultimately did not purchase a BMW, I appreciate how Kaitlyn treated me as her customer; with respect, professionalism and kindness. Her extensive sales experience and professionalism are traits that every salesperson, regardless of which product they sell, should strive to achieve. I would not hesitate to refer family and friends to Kaitlyn. More

Kaitlyn was a real pleasure to work with. From start to finish she was professional, courteous, friendly, and let us go at our own pace. I am highly recommending Kaitlyn as the salesperson to work with if finish she was professional, courteous, friendly, and let us go at our own pace. I am highly recommending Kaitlyn as the salesperson to work with if they are considering purchasing a BMW!!! More

Kaitlyn is very professional, friendly and courteous. She has great knowledge about these cars. She is the best salespersons my husband and I have ever dealt with. Everyone in finance was helpful and friendl has great knowledge about these cars. She is the best salespersons my husband and I have ever dealt with. Everyone in finance was helpful and friendly. They make you feel as if you are part of a family! I will and have highly recommended BMW of Peabody to family and friends. I love my BMW and can't wait to drive it everyday! What a great experience!! :-) More

From start to finish, Kaitlyn was extremely friendly, helpful, and easy to work with in terms of my pre-owned certified BMW purchase. She was very knowledgeable about the vehicles I was interested in, a helpful, and easy to work with in terms of my pre-owned certified BMW purchase. She was very knowledgeable about the vehicles I was interested in, and made the whole process of buying a pre-owned certified BMW more smooth and seamless than I ever would have thought would be possible. I highly recommend Kaitlyn! -Joe More

I recently bought a new 3 series car from BMW of Peabody...everyone in the office was professional, courteous, and attentive to detail. The inventory they had on the lot was impressive, so one could Peabody...everyone in the office was professional, courteous, and attentive to detail. The inventory they had on the lot was impressive, so one could really get a feel for different features and option packages available. They were also very flexible with test drives, and the purchasing process was straightforward not at all stressful. I would highly recommend visiting this dealership if you are looking for a BMW. More

Jamie and the rest of the staff at BMW of Peabody were responsive, accomodating, and courteous. They certainly made the pre-owned purchase experience painless. responsive, accomodating, and courteous. They certainly made the pre-owned purchase experience painless. More

I received multiple recommendations/referrals to work with Jamie, prior to visiting the BMW of Peabody dealership. These came from family members and personal friends - and also this website. I called with Jamie, prior to visiting the BMW of Peabody dealership. These came from family members and personal friends - and also this website. I called ahead to the dealership and made sure Jamie would be there when I stopped by for my initial visit. It was easy to get ahold of him - I asked for him at the front desk and he was there with his handshake extended within a minute. Nicest guy. Always smiling. Eager to help and a great listener. He made my purchase of a new X5 painless and straightforward. He gave me the deal I asked for - but then, and here is what makes working with Jamie great: After we had negotiated the price and were wrapping up the paperwork, he approached me and said "I noticed that you are a USAA Insurance member. Did you know they are currently providing substantial discounts to their members that purchase BMWs?" He followed up with me via email that evening with instructions on how to find out if I qualified. It turns out I did and I received AN ADDITIONAL $1,500 off the negotiated price. Incredible service Jamie. Picking up the car was a great experience - Jamie took me through all of the vehicle's features and sent me away with a huge smile. Great guy - ask for him at the front desk - you will be glad you did. More

The best car purchasing experience ever! Jamie is the most professional car salesman I have ever purchased a car from. Even the billing office was exceptional Heather was so helpful. This dealership hire most professional car salesman I have ever purchased a car from. Even the billing office was exceptional Heather was so helpful. This dealership hires a professional staff and appears to value them and their customers. More

It was well worth the two hour drive to get to BMW of Peabody. Jamie McCoy or sales associate and Heather were absolutly wonderful to work with. Jamie took the time with my wife and I to explaine all o Peabody. Jamie McCoy or sales associate and Heather were absolutly wonderful to work with. Jamie took the time with my wife and I to explaine all of the vechicle features and go over the benifits of owning a BMW. We were in direct contact via phone for two days regarding the status and options of the vechicle prior to making the trip to test drive it. His no pressure sales attitude was much appreciated and made the buying process much more relaxing. Heather was very knoledgeable regarding the financing and finalzation of the sales process. ;) I would highly recommend visiting BMW of Peabody if your looking for great service backed by a great staff... Thanks you!!! More