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BMW of Palm Springs - Service Center
Palm Springs, CA
925 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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925 Reviews of BMW of Palm Springs - Service Center
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August 17, 2017
Long wait for service. A great thing about this dealership is that I'm always able to get a loaner to use while my car is being serviced. Usually the car is done when my ser A great thing about this dealership is that I'm always able to get a loaner to use while my car is being serviced. Usually the car is done when my service advisor has told me. However, this time I returned at 3 and the car was not ready. It took until 4:45 for it to be completed. I hope that this will not happen again. More
by Lulu74
Employees Worked With
Sandy Thompson
Helpful December 15, 2015
Overbooking service department Car promised to be ready at end of day . It was not. Second time in a row this has happened. Had to wait a half hour after appointment time to see my Car promised to be ready at end of day . It was not. Second time in a row this has happened. Had to wait a half hour after appointment time to see my service agent. They should have known in a.m. they had overbooked More
by Jhk123
Employees Worked With
Scott
September 23, 2015
Service Michael Pope sold me our BMW in November 2013. Since that time he always takes my calls and does what he can to facilitate my questions. I recently Michael Pope sold me our BMW in November 2013. Since that time he always takes my calls and does what he can to facilitate my questions. I recently asked him about bringing in my car for it's annual service and he set it all up for me with Amy. I drove from Orange County to Palm Springs to get it serviced because they really seem to care and always give me personalized service. I would recommend this dealership to anyone. Thanks to all who make my trips to your dealership so enjoyable. More
by David3720
Employees Worked With
Michael Pope, Amy Meinzer, Ken
August 29, 2015
Personable, efficient, quality I was very impressed with the people I met and the quality of service provided. I did not have to wait even a minute before a service representative I was very impressed with the people I met and the quality of service provided. I did not have to wait even a minute before a service representative met me recognizing me by name. More
by Soccer an
Employees Worked With
Doug Gruendyke was terrific as my service advisor. Direct and honest.
May 28, 2015
Excellent staff and service My appointment time was honored. Service was excellent and good value. Sandy ( service ) and Aldo ( sales ) were especially helpful & professio My appointment time was honored. Service was excellent and good value. Sandy ( service ) and Aldo ( sales ) were especially helpful & professional. Dealership is clean and comfortable. More
by Brenda1
Employees Worked With
Sandy, Aldo
