BMW of Palm Springs - Service Center

My only disagreement is the amount of time that I have waited for my car for a simple oil change. I understand a couple of hours but dropping off car at 10 am and picking it up at 2:45 or 3 pm is an enti waited for my car for a simple oil change. I understand a couple of hours but dropping off car at 10 am and picking it up at 2:45 or 3 pm is an entire day without a car and it forces me to schedule an entire dat just for an oil change. The last oil change was even worse, the car was there for 7 hours, I hope you are able to cut down the time to under 3 hours. More

Sandra was great but the others were not this is one of the best brands in the wirld BMW the quality of service has to match up I highly recommend a coach to stain all staff Dr Miller the best brands in the wirld BMW the quality of service has to match up I highly recommend a coach to stain all staff Dr Miller More

Bryan is helpful, knowledgeable and courteous. He is always professional and looking out for my interests. I have been doing business with him for a very long time. He is always professional and looking out for my interests. I have been doing business with him for a very long time. More

Best car you have ever made and we have had at least 8 BMWs. Big mistake to eliminate the gas powered model and go all electric, as we will never buy an electric. BMWs. Big mistake to eliminate the gas powered model and go all electric, as we will never buy an electric. More

The service man was very rude and pushy and talked over me. .He was not listening to me and kept interrupting. I’ll never come back! I own 2 BMW,s and have always used Kuni BMW in Beaverton Oregon. I Thi me. .He was not listening to me and kept interrupting. I’ll never come back! I own 2 BMW,s and have always used Kuni BMW in Beaverton Oregon. I This service man is in need of customer service training! More

told the rep that I would tell all my friends that they didn't need to be afraid of come to the dealer any more. didn't need to be afraid of come to the dealer any more. More

It is always a pleasurable experience when I get my car serviced. Very accommodating and friendly. serviced. Very accommodating and friendly. More

Bryan is the most thorough, knowledgeable and provides world class customer service. I buy my cars at BMW Palm Springs knowing I will be well taken care after the sale. world class customer service. I buy my cars at BMW Palm Springs knowing I will be well taken care after the sale. More

Always excellent! ! I have always had a great experience there. As a regular customer I’ve always been treated with the best care. ! I have always had a great experience there. As a regular customer I’ve always been treated with the best care. More

Their service advisor was great very friendly. Great service. They were able to check me in and out seamlessly with no problems. Great service. They were able to check me in and out seamlessly with no problems. More