BMW of Palm Springs - Service Center
Palm Springs, CA
921 Reviews of BMW of Palm Springs - Service Center
Staff was very friendly, quick to serve and very knowledgeable. Facility was clean, and retrieving my vehicle from service was a breeze. knowledgeable. Facility was clean, and retrieving my vehicle from service was a breeze. More
Our service rep. : Savanna is an outstanding individual, who definitely listens to our needs and gets things done! BMW PS Team as a whole are incredible, knowledgeabl : Savanna is an outstanding individual, who definitely listens to our needs and gets things done! BMW PS Team as a whole are incredible, knowledgeable and extremely helpful & personable. More
Savannah and the shop foreman worked diligently to figure out the issues with our BMW and got it repaired in a timely fashion. I would definitely go back to have work done at this dealership again. out the issues with our BMW and got it repaired in a timely fashion. I would definitely go back to have work done at this dealership again. More
Chris Harper is exceptional. Went above and beyond! Had a problem with the warranty company and Chris handled on my behalf and I did not have to get involved at all!!! Went above and beyond! Had a problem with the warranty company and Chris handled on my behalf and I did not have to get involved at all!!! More
Sandy is great! Responsive, kind, and knows her stuff. So easy to work with. Lyft service is great! On the other hand, Albert, the tire rep, was not very impres Responsive, kind, and knows her stuff. So easy to work with. Lyft service is great! On the other hand, Albert, the tire rep, was not very impressive. I tried to buy some tires while my car was in service but the process took way too long and the price was significantly less expensive at another BMW dealership for the same Pirelli tires. Also, would have appreciated a better wash and interior vacuum service when I picked up the car. After all, they had it for a week! More
Great customer service. Always on top of things regarding your vehicle, like asking me if I have any questions about my vehicle . Just a Great experience! Thank you Always on top of things regarding your vehicle, like asking me if I have any questions about my vehicle . Just a Great experience! Thank you More
Was scheduled but dealership was delayed due to staffing shortage. Waiting too long for service required. Requested car be washed but wheels were dirty and not cleaned appropriately. No snacks for long wait shortage. Waiting too long for service required. Requested car be washed but wheels were dirty and not cleaned appropriately. No snacks for long wait of what should not have taken 3 hours. More
They solved my car problem about my oil change Thank you for all. I recommend this agency you for all. I recommend this agency More
Bryan is professional and courteous. He knows what his customers expect from him. He is also honest and respectful. He knows what his customers expect from him. He is also honest and respectful. More
They are professional treat me with respect and offered me a loaner car to take home … Sandy is the best ! me a loaner car to take home … Sandy is the best ! More