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BMW of Palm Springs - Service Center

Palm Springs, CA

4.7
921 Reviews

921 Reviews of BMW of Palm Springs - Service Center

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June 01, 2024

Staff was very friendly, quick to serve and very knowledgeable. Facility was clean, and retrieving my vehicle from service was a breeze. More

by Christopher Arbuckle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sandy Monson
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 01, 2024

Our service rep. : Savanna is an outstanding individual, who definitely listens to our needs and gets things done! BMW PS Team as a whole are incredible, knowledgeabl More

by Patriot09
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Steiding
5.0
This rating includes all reviews, with more weight given to recent reviews.
Savanna King
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Genius Dept: the name says it all.....Bobby is. just remarkable!!!
June 01, 2024

Savannah and the shop foreman worked diligently to figure out the issues with our BMW and got it repaired in a timely fashion. I would definitely go back to have work done at this dealership again. More

by staci_oswald
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Savanna King
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vince Saunders
June 01, 2024

Chris Harper is exceptional. Went above and beyond! Had a problem with the warranty company and Chris handled on my behalf and I did not have to get involved at all!!! More

by ricolvin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Hapner
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2024

Sandy is great! Responsive, kind, and knows her stuff. So easy to work with. Lyft service is great! On the other hand, Albert, the tire rep, was not very impres More

by gdelpasa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sandy Monson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Albert
May 31, 2024

Great customer service. Always on top of things regarding your vehicle, like asking me if I have any questions about my vehicle . Just a Great experience! Thank you More

by rstrawberry18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sandy Monson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2024

Was scheduled but dealership was delayed due to staffing shortage. Waiting too long for service required. Requested car be washed but wheels were dirty and not cleaned appropriately. No snacks for long wait More

by nlp_patterson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chris Hapner
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2024

They solved my car problem about my oil change Thank you for all. I recommend this agency More

by flores3277
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2024

Bryan is professional and courteous. He knows what his customers expect from him. He is also honest and respectful. More

by YOON74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Gacayan
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2024

They are professional treat me with respect and offered me a loaner car to take home … Sandy is the best ! More

by DPAL911
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sandy Monson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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