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BMW of Palm Springs - Service Center

Palm Springs, CA

4.7
921 Reviews

921 Reviews of BMW of Palm Springs - Service Center

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June 06, 2024

I honestly feel like family. This is my first BMW and its been a luxurious experience overall. More

by annettalynn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sandy Monson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Hapner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Gacayan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Savanna King
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angel
June 06, 2024

Service was completed on time. The service associate was knowledgeable and professional. Good Job! Thank you! More

by CAROLWESTONCAROL@icloud.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 05, 2024

Always a great experience! The staff are friendly, helpful and knowledgeable. Also, the service department is open on Saturdays. 😊 More

by onqlinda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sandy Monson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Savanna King
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 04, 2024

All the employees we encountered were very helpful, professional , knowledgeable and courteous. Vincent guided us over the phone, Bryan greeted us at the door and explained their procedure using laymen More

by GULLUNGE2
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Gacayan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 02, 2024

We felt that we were treated fairly and honestly. The dealership including Service is very accommodating More

by litzelgin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Savanna King
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 02, 2024

They are excellent in customer service . They are attentive to your needs and answer any concern. Bryan is great! More

by LBOYER760
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Gacayan
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 02, 2024

The service rep and the service were satisfactory. We were disappointed that we needed to replace the windshield washer and the rear seat airbag after only 40,000 miles. We expect more from BMW. More

by RDIEDRICHS17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Savanna King
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 01, 2024

Great service. Finished in a few hours and delivered to out home about 40 miles away. More

by Scottmc997
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ibrahim lapaj
June 01, 2024

Great place to take your car for service ! When they’re very busy the manager steps in to expedite the service ! Very professional, polite and quick ! More

by pianoforte11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Gacayan
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 01, 2024

Bryan is very professional and very accommodating to customers including myself. I always have a great experience bringing my BMW’s to Bryan. Thank you Bryan for your great work ⭐️⭐️ More

by JOANSKLAR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Gacayan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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