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BMW of Palm Springs - Service Center

Palm Springs, CA

4.7
921 Reviews

921 Reviews of BMW of Palm Springs - Service Center

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March 09, 2024

I have an old car, 2008 BMW 650i, and have had an electronic issue for several years. I finally took it to BMW Palm Springs, and within hours they figured it out. Great jobs guys! You've changed my l More

by francom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Hapner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Sanchez
3.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 11, 2024 -

BMW of Palm Springs responded

Thank you for sharing your experience with us! We're thrilled to hear that our team at BMW of Palm Springs was able to quickly diagnose and resolve the electronic issue with your 2008 BMW 650i. It's fantastic to know that we could make such a positive impact on your driving experience. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We appreciate your business and look forward to serving you again!

March 08, 2024

place was very clean and inviting and sales people were not overly pushy also everything that was promised was accomplished More

by scottlyap
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel , Kevin Rock
March 08, 2024

Well, let me just tell you how good Palm Springs BMW is here we go when I showed up for service a young man’s that name is Angel so personal he took care of you made you feel at home he got you covered and More

by FRED.BEIERSDORF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Hapner
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 07, 2024

Juan Sánchez did an awesome to job be very helpful, providing honest advice and being fast. I will definitely be going back with him moving forward with my services. More

by bryanburgos001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 07, 2024

Very professional sales person, fast and easy deal. Highly recommend Palm Springs BMW. Orlando Welsh More

by crusty_2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Veneisha Foster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Orlando Welsh
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 05, 2024

Wish could have been more efficient and fixed my car problem. Had to pay for first before knowing the main issue. More

by VJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Sanchez
3.0
This rating includes all reviews, with more weight given to recent reviews.
March 05, 2024

Service was good, Juan was very nice and professional. No issues, was happy with service. More

by paesana17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Gacayan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 05, 2024

The dealer requires you to sign a waiver stating that anything that they break on your car will be your responsibility. It basically takes away the responsibility a dealer/repair shop has to fix your au More

by FARGOCOP
Recommend Dealer
No
Employees Worked With
Savanna King
3.0
This rating includes all reviews, with more weight given to recent reviews.
March 05, 2024

The best customer service I've experienced at any dealership. Ibrahim and Molly are the greatest! More

by seflanagan1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ibrahim Lapaj 5 STARS!
March 03, 2024

BMW of Palm Springs, they do an outstanding job. The Service Consultants provide an excellent customer experience. If you have any concerns. They will address your concerns. More

by TMARIO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Gacayan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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