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BMW of Palm Springs - Service Center

Palm Springs, CA

4.7
921 Reviews

921 Reviews of BMW of Palm Springs - Service Center

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March 27, 2024

Savanna was very professional, and kept me updated with the progress of the repair service. Excellent service advisor! More

by POBOX3518
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Savanna King
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Savanna
March 27, 2024

Very helpful and explain everything about maintenance and the vehicle was completed with promised time. More

by RLIGSAY1955
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sandy Monson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Savanna King
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 27, 2024

Service itself is very good Reaching sales and service reps is not as easy as it should be considering More

by jefferyns
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sandy Monson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Orlando Welsh
1.0
This rating includes all reviews, with more weight given to recent reviews.
March 26, 2024

They are friendly and professional. Have never had a bad experience with them in any area More

by Magali
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Savanna King
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 26, 2024

Having owned eight BMWs, in my lifetime and having moved to the desert five years ago I can honestly say that Palm Springs BMW always gives outstanding service with my last three BMWs. More

by JOHNHEDLEYGREEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sandy Monson
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 26, 2024

Sandy is. the best service representative that I have worked with over my fifty years of car ownership! You are lucky to have her. More

by tenwest3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sandy Monson
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 22, 2024

Excellent communication from Sandy Monson. Enjoyed watching the video of my car on the hoist during the technical inspection More

by JIMJOHN0
Recommend Dealer
Yes
Employees Worked With
Sandy Monson
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 22, 2024

Timely, clear and direct communication. I even received a video of the tire, break and under the car inspection. Thank you for great customer service!! More

by TDAV8
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Hapner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Holly was very professional and great!
March 22, 2024

15 words is a ridiculous requirement and an imposition. I will not write 15 words...sorry More

by drw15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ibrahim
March 22, 2024

Bryan and the whole crew were amazing! I only had my M5 serviced there while on vacation but I want to make it my primary dealership now with how great everyone was. More

by eliot.stevenson007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Gacayan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ibrahim
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