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BMW of Palm Springs - Service Center

Palm Springs, CA

4.7
921 Reviews

921 Reviews of BMW of Palm Springs - Service Center

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April 11, 2024

I don’t understand why I made an appt for 1130 for an oil change and check up and didn’t leave until 330pm! Makes no sense. More

by echovpmfg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Savanna King
4.0
This rating includes all reviews, with more weight given to recent reviews.
April 11, 2024

BMW of Palm Springs is first class on how they deal with customers and how they deal with your car! Customers get a free ride from agency to home and back again to pick up car! Very timely. Cars are cared More

by J7FLYER
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sandy Monson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Hapner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Gacayan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Savanna King
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Karen Gannon, Nick Alexander
April 10, 2024

Friendly service & good communication. Video inspection and diagnosis of car problem was well done. I would recommend to others. More

by MIKE.RADILOFF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ibrahim Lapaj
April 10, 2024

Bryan provided fantastic service. Would certainly deal with him again? Should I need more service on my car, although I hope that doesn’t happen for a while. More

by rgmiam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Gacayan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Molly. Car rentals
April 10, 2024

I get the impression they are churning for “add on” business. Both my BMWs have low mileage. A 2014 has 14,000 miles and my 2016 has 17,600 miles. They come up with laundry lists is suggested needs for More

by DRWALTERS43
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sandy Monson
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 10, 2024

Juan was friendly, informative, and professional at all times. Its a pleasure dealing with him for the servicing of my car. More

by alhamet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 09, 2024

Bryan was absolutely great! Extremely accommodating toward scheduling my first BMW oil change. I am very excited with his great customer service and his team in the follow up. More

by maceves87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Gacayan
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 09, 2024

My car was take. Very good care of. The staff always stick to the original quote even if the bill is higher. They stick to the 'ready time' and are very friendly. More

by kaibro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Gacayan
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 09, 2024

Everyone was so nice. Such an easy process from making an appointment to checking out. I will definitely return! More

by MONIKAD
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 09, 2024

Very pleased with Sandy’s expertise and attention to detail with the service. Thank you for giving me confidence that my car is well taken care of. More

by bpaasche52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sandy Monson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Hapner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Gacayan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Savanna King
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angel
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