BMW of Palm Springs - Service Center
Palm Springs, CA
921 Reviews of BMW of Palm Springs - Service Center
Excellent service, friendly staff, car ready as promised. Lyft driver was on time and good service. Lyft driver was on time and good service. More
Staff is all wonderful! And Bryan is outstanding! Loaner program is very convenient and much appreciated. And Bryan is outstanding! Loaner program is very convenient and much appreciated. More
My vehicle was in for service for over SIX weeks and the issues were still not fixed. While the vehicle was in for service it accrued 50 miles but the paperwork was falsified to show only 12 miles. To make issues were still not fixed. While the vehicle was in for service it accrued 50 miles but the paperwork was falsified to show only 12 miles. To make matters worse, the dealer attempted to charge me nearly $700 for work that was quoted as warranty work for $0. More
Always go the extra mile to exceed your expectations. They always do their best to fit you in when it’s convenient for you. They always do their best to fit you in when it’s convenient for you. More
I very happy with everything car was clean the customer service was excellent I recommend it service was excellent I recommend it More
Juan is very friendly, responsive and knowledgeable. It is always a pleasure to work with him. It is always a pleasure to work with him. More
Juan is an excellent Service Manager. He is professional and caring. He strives for excellence. He always works to put the customer first. He explains everything and works to provide He is professional and caring. He strives for excellence. He always works to put the customer first. He explains everything and works to provide what is expected from BMW! He is the best Service Manager I have ever had! Thank you Juan! He should be in Management as he strives for excellence for BMW. As a previous manager for the Govt I promoted many individuals. Juan has the characteristics I looked for! He’s the best! I had an excellent experience. Molly was very nice as well! Thank you BMW! And “Thank you Juan!” More