BMW of Palm Springs - Service Center

Five stars all around - thank you Juan and team for an outstanding experience - super technology and pleasant staff focused on customer experience. outstanding experience - super technology and pleasant staff focused on customer experience. More

Juan in service was very polite. He took good care of my needs and my car was ready when promised. He took good care of my needs and my car was ready when promised. More

Sandra is very courteous, professional, polite and keeps you informed. Returns call timely. Thank You, Paul A Santillan you informed. Returns call timely. Thank You, Paul A Santillan More

Fixed key connection with help of Bobby who was awesome. Appreciate his support of the service advisor. Appreciate his support of the service advisor. More

They are a wonderful dealership. Thanks Ibrahim. They are well versed on their knowledge of BMW's and are very organized. Thanks Ibrahim. They are well versed on their knowledge of BMW's and are very organized. More

Sandy my sales associate was incredible as always, I will only deal with her. Also, all the repair associates and front desk girls were amazing! BMW Above and beyond to make their customers feel appreciated only deal with her. Also, all the repair associates and front desk girls were amazing! BMW Above and beyond to make their customers feel appreciated and welcome under every circumstances. More

Your employees are welcoming, appropriate and polite. Sandra Monson is always helpful and answers my questions. I'm fortunate that she has been my service rep for a long time. Your customer lounge are Sandra Monson is always helpful and answers my questions. I'm fortunate that she has been my service rep for a long time. Your customer lounge area is comfortable and attractive. Appreciate the availability of bottled water. Decaf coffee would be a nice option but the hot chocolate was an OK substitute. More

My Service contact does a great job of keeping me informed when I have service schedules. Top notch customer service! I utilized the pickup and delivery option for the first time and it was seamles informed when I have service schedules. Top notch customer service! I utilized the pickup and delivery option for the first time and it was seamless. More

I finished school an along time ago, and I am not really interested in being given an assignment with a minimum length at this point. Whoever came up with this idea is out of their minds. Please stop it. interested in being given an assignment with a minimum length at this point. Whoever came up with this idea is out of their minds. Please stop it. If I have something to say, I’ll say it without your minimums. Good grief. Great dealer btw, and Juan was great as well. More

They don’t return phone calls. I waited two days to get a response from them. I can’t believe it took a day and a half to have an oil change. I was never notified that it was done I waited two days to get a response from them. I can’t believe it took a day and a half to have an oil change. I was never notified that it was done until I contacted them. More