BMW of Palm Springs - Service Center

They did a good job in replacing the battery but the cruise control malfunction warning might still be a mystery. A part was ordered that apparently might fix it. Although we have the car back, we’re st cruise control malfunction warning might still be a mystery. A part was ordered that apparently might fix it. Although we have the car back, we’re still waiting on the part. It’s been a few weeks so we’re driving it with the warning Bong and display error message going off almost every time the steering wheel is turned. Hopefully when the part comes in, it will fix the issue. More

my service writer was excellent. He took care of two cars for me and everything was perfect. Avriham is the best. He took care of two cars for me and everything was perfect. Avriham is the best. More

Great friendly service! Got in on short notice. Really appreciate the very detailed car washing! Got in on short notice. Really appreciate the very detailed car washing! More

Service, washing and video all good. Lyft service is a plus. Bought and service there. Lyft service is a plus. Bought and service there. More

Very professional good customer service I will come back again and recommend my friends to come for services again and recommend my friends to come for services More

Always pleasant and helpful staff. Issues with car clearly explained including a video of the inspection with an explanation of condition of different car parts being reviewed. Issues with car clearly explained including a video of the inspection with an explanation of condition of different car parts being reviewed. More

Absolutely love Palm Springs BMW and our service advisor Sandra Monson. Both are professional and great customer service. I would recommend anyone looking for a vehicle to check out this dealership. Sandra Monson. Both are professional and great customer service. I would recommend anyone looking for a vehicle to check out this dealership. More

Had waiter appointment for Oil change. Was told one hour and it took 3 hours. Was told one hour and it took 3 hours. More

Quick, friendly, and efficient service. Will always bring my car here for all routine maintenance. Will always bring my car here for all routine maintenance. More

There was a mistake on my invoice in which the cost of labor for the oil change was doubled. I didn't know where the mistake was but I knew the invoice was significantly higher than estimated. Once I co labor for the oil change was doubled. I didn't know where the mistake was but I knew the invoice was significantly higher than estimated. Once I complained Chris Hapner corrected the charges. Thank goodness I complained or it wouldn't have been caught. More