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BMW of Palm Springs - Service Center

Palm Springs, CA

4.7
921 Reviews

921 Reviews of BMW of Palm Springs - Service Center

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May 09, 2024

They did a good job in replacing the battery but the cruise control malfunction warning might still be a mystery. A part was ordered that apparently might fix it. Although we have the car back, we’re st More

by scottbailey65
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2024

my service writer was excellent. He took care of two cars for me and everything was perfect. Avriham is the best. More

by marshall16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
abriham
May 09, 2024

Great friendly service! Got in on short notice. Really appreciate the very detailed car washing! More

by JOHNLMARTINI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
May 09, 2024

Service, washing and video all good. Lyft service is a plus. Bought and service there. More

by toptent
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Pope
May 07, 2024

Very professional good customer service I will come back again and recommend my friends to come for services More

by ELITEAUTOMOTIVECC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Savanna King
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2024

Always pleasant and helpful staff. Issues with car clearly explained including a video of the inspection with an explanation of condition of different car parts being reviewed. More

by tubertconsulting
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sandy Monson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2024

Absolutely love Palm Springs BMW and our service advisor Sandra Monson. Both are professional and great customer service. I would recommend anyone looking for a vehicle to check out this dealership. More

by Sghanson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sandy Monson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2024

Had waiter appointment for Oil change. Was told one hour and it took 3 hours. More

by LABRECJ
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
No
Employees Worked With
Savanna King
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2024

Quick, friendly, and efficient service. Will always bring my car here for all routine maintenance. More

by slickaphonic
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2024

There was a mistake on my invoice in which the cost of labor for the oil change was doubled. I didn't know where the mistake was but I knew the invoice was significantly higher than estimated. Once I co More

by JAMIELOUISEMATHESON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Hapner
4.0
This rating includes all reviews, with more weight given to recent reviews.
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