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BMW of Palm Springs - Service Center

Palm Springs, CA

4.7
921 Reviews

921 Reviews of BMW of Palm Springs - Service Center

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May 15, 2024

Good quality personal service. Price cheaper than alternative providers. Staff friendly and helpful. Thats all you get More

by GARY19680
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Juan Sanchez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Alexander
May 15, 2024

Chris Hapner, my service advisor, was very communicative during the process in keeping me informed regarding my vehicle’s issue as well as a completion time. He was also proactive in replacing the battery i More

by Michelle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Hapner
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2024

Like dealer and the staff. They need more loaner vehicles for the customers Also call back when customers make an appointment to keep him more updated More

by NAQVI07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Veneisha Foster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sandy Monson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Savanna King
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul in sales , Kevin Rock, Joe Lopez
May 14, 2024

SAVANNA WAS GREAT. ..YOUR BEST ADVERTISEMENT.....I FELT I WAS GETTING THE BEST OF SERVICE....THANKS! More

by MBZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Savanna King
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2024

Excellent job well done efficient will be returning for all maintenance Personnel friendly and courteous More

by AVAUGHN9US
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sandy Monson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Hapner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Gacayan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Savanna King
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2024

Savana is great to work with! Her customer service and attention to detail is rare in today’s marketplace. More

by RKM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Savanna King
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2024

The representative, Chris Hapner is always conscientious, thorough in addressing all operational performance and safety prerequisites while listening to owner particular objectives. More

by GMGILSTRAP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chis Hapner
May 11, 2024

Great service. Very helpful, friendly people. They always keep you updated on the progress of service. More

by Robert N. Giordanop
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brody Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ibrahim
May 11, 2024

Sandra is an excellent service advisor. It’s always a pleasure working with her,. She made sure the car was finished on time and items addreesed More

by CHARLESUKPONG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sandy Monson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 11, 2024

They scheduled me quick, were extremely friendly and hospitable while I was waiting and got everything done I needed to get done. I needed a specific part for my seats and they replaced it under warrent More

by DMYOUNG1994
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sandy Monson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Hapner
5.0
This rating includes all reviews, with more weight given to recent reviews.
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