BMW of Palm Springs

A wonderful experience Thank you Phil. We just had a wonderful experience purchasing a used vehicle from BMW of Palm Spring. Phil was very prompt in answering all of my que Thank you Phil. We just had a wonderful experience purchasing a used vehicle from BMW of Palm Spring. Phil was very prompt in answering all of my questions and provided all relevant information regarding the history of the vehicle. The purchasing process was very straight forward and painless. We drove our purchased vehicle out of the dealership within a few hours after our visit. Charles More

Over and above Friday afternoon at a quarter to five and I hit a pot hole the size of the Grand Canyon. The front right tire side wall is torn open, and I limp into Friday afternoon at a quarter to five and I hit a pot hole the size of the Grand Canyon. The front right tire side wall is torn open, and I limp into the dealer. They stayed open to replace the two front tires and make sure nothing else had been compromised. I can’t say enough about the kind and thoughtful care I was afforded! Thank you Chris and the service crew at Indigo BMW Palm Springs. More

Amazing Service I was having an issue with my key fobs and we originally thought it was just a battery issue, but soon found out that it was a program issue and my ca I was having an issue with my key fobs and we originally thought it was just a battery issue, but soon found out that it was a program issue and my car had to be completely re-programmed. Bryan was fantastic and said that he would get it taken care of as soon as possible and he did! I was in and out of the dealership within hours and very happy about that! The service is always amazing at BMW Palm Springs! More

Great diagnostic work So, I was driving home from a beach vacation and, about 2 miles from home I approached a traffic light, but, with my foot all the way down on the brak So, I was driving home from a beach vacation and, about 2 miles from home I approached a traffic light, but, with my foot all the way down on the brake, it was clear that my car was not stopping. And I rear-ended the car ahead of me. I had the car towed to BMW of Palm Springs, my local dealer. Because of the 4th of July holiday, they wound up keeping the car for 6 days, while several technicians, along with my service consultant, Bryan -- and the head engineer for southern California, who, fortunately was there –continued to wrestle with the problem. The brakes were fine. All other systems checked out. Many test rides later and computer checks revealed nothing. Had they failed to diagnose the problem, I would have been scared to drive my car. It turns out that my driver's side floor mat must have bunched up under the brake pedal and prevented me from stopping. I wasn't surprised, since that floor mat had been a thorn in my side for years. I had to adjust it every time I got into the car. Anyway, thanks to Bryan and his team for solving the puzzle. Very happy to have my car back and to know that it is safe to drive. Thanks, Bryan, for your diligence and determination. 5 stars, for sure. More

A wonderful new toy Thank you Karen, What a fun place to buy a new car, Very helpful and exciting, My first BMW with pleasant help and great service.. Thank you Ka Thank you Karen, What a fun place to buy a new car, Very helpful and exciting, My first BMW with pleasant help and great service.. Thank you Karen Michael A More

Great bunch at PS BMW Buying a car at Palm Springs BMW was a quick, easy and enjoyable experience. George S. is knowledgeable about their product, and helped me get into th Buying a car at Palm Springs BMW was a quick, easy and enjoyable experience. George S. is knowledgeable about their product, and helped me get into the car I wanted. I would highly recommend them to friends and family. More

Leasing BMW X3 I was very pleased with my experience at Palm Springs BMW. Philip was very helpful in navigating me through the leasing process as this was my first I was very pleased with my experience at Palm Springs BMW. Philip was very helpful in navigating me through the leasing process as this was my first lease. Philip was very patient and professional.. I would definitely work with him again when I turn in the car in three years. I so appreciate the excellent customer service that I have experienced so far. More

Pope has never let me down! I have both purchased and leased BMW from Michael Pope and this time he really knocked me off my feat. He found me the car of my dreams, with ALL the I have both purchased and leased BMW from Michael Pope and this time he really knocked me off my feat. He found me the car of my dreams, with ALL the bells and whistles at the SAME payment I’ve had the last three years! The service he provides is quick and without any hassel. I drive almost 100 miles to get to this dealership and it’s so worth it. More

Pure excellence I have bought many cars and dealt with many salesmen in the past but Michael Pope is by far the most honest, entertaining and to the point individual I have bought many cars and dealt with many salesmen in the past but Michael Pope is by far the most honest, entertaining and to the point individual I have met. I recommend him without any hesitation. He made our experience a blast. Very resourceful and helpful beyond expectations. . You walk away feeling that you made a friend while buying a car. Thank you Michael M Jahromi More

Exceptional Service BMW Palm Springs is top of the line. You can not find another dealership with as much customer care and professionalism anywhere. Michael Pope is an e BMW Palm Springs is top of the line. You can not find another dealership with as much customer care and professionalism anywhere. Michael Pope is an exceptional, personable and professional sales person. He not only goes out of his way to make sure you have the best price possible but keeps you consistently update on progress of your order if necessary. He is always available to answer questions and quick to follow up if not. I could not ask for better service and this is my third purchase from him. In addition, Jennifer Hutchison is an incredible BMW Genius. She is completely educated in all BMW cars and aspects of their use. She even responded to me via e-mail on her day off! Her professionalism is stellar. Thank You BMW Of Palm Springs! More