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BMW of Palm Springs

Palm Springs, CA

4.7
1,194 Reviews
indiGO Auto Group is the destination for everyone who shares a passion for automobiles, providing unique access to brands we dream to drive, with experiences, insights, and connections for fellow enthusiasts that inspire and reward owners. We have 27 franchised dealerships in seven United States markets, with each destination being led by a team who not only have in-depth brand knowledge but are passionate enthusiasts themselves. This enthusiasm and knowledge come together to create a truly unique experience for all indiGO clients.
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3737 East Palm Canyon Dr

Palm Springs, CA

92264

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Showing 1,194 reviews

March 23, 2022

Outstanding service, great communication, follow up and follow through on services asked for and recommended. More

by Unklr7@yahoo.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Savanna King
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brad, master technician
Apr 04, 2022 -

BMW of Palm Springs responded

Thank you for the 5-star review!

March 11, 2022

karen and gilbert are phenomenal. efficient kind responsive capable of building immediate connections with clients More

by uwepaul
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karen Gannon
Apr 04, 2022 -

BMW of Palm Springs responded

Thank you for the wonderful 5-star review Paul!

March 10, 2022

Excellent service right from the point of booking my appointment. Serious people who were all on the spot they promised to be on! Very impressed with Savanna King! She kept all promises! Dynamic persona More

by m.hanley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Hapner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Gacayan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Savanna King
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 10, 2022 -

m.hanley responded

See above

March 01, 2022

Very satisfied with Service Manager and Service Advisors. They always treat me very fairly and courteously. More

by Robert
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Veneisha Foster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Gacayan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 04, 2022 -

BMW of Palm Springs responded

Thank you so much Robert for the 5-star review!

February 28, 2022

Excellent experience at BMW Palm Springs. I can't say enough good things about Mike Popescu. He really went the extra mile for me. I would highly recommend him. He was very helpful and ma More

by snoopybeagle
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bobby, Michael Pope
Apr 04, 2022 -

BMW of Palm Springs responded

Thank you so much for taking the time to leave us this awesome 5-star review and for recognizing Bobby in your review! We will be sure to pass this on to him and our team!

February 25, 2022

Got me in right away. Service advisor Chris was outstanding! Finished with my service early! More

by Danarplank
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Hapner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 04, 2022 -

BMW of Palm Springs responded

Hi, thanks for taking the time to review BMW! I'm glad Chris was able to help you with your service. Please let me know if there is anything else we can do for you.

February 23, 2022

Service staff is knowledgeable and prompt with responding to any questions about any service or warranty on vehicles More

by zulay419
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Gacayan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Raymond Gonzalez , Kevin Rock, Karen Gannon, Joe Lopez, David Ball
Feb 23, 2022 -

zulay419 responded

Great service

February 18, 2022

My my service advisor Bryan was very helpful identifying the problem and getting it fixed More

by Cathylutzint
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Gacayan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 04, 2022 -

BMW of Palm Springs responded

Thank you for taking the time to leave us a 5-star review Cathy!

February 12, 2022

My problems are always take care of. Service people are always friendly and helpful My.car is always washed and ready when I was originally told it would be . More

by I3 Aircomdition service
Recommend Dealer
Yes
Employees Worked With
Chris Hapner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 04, 2022 -

BMW of Palm Springs responded

Thank you for the glowing 5-star review

February 10, 2022

Loved the video from the tech Chris is a funny guy who Loved the video from the tech Chris is a funny guy who gets the job done. Car looks and feels amazing!!!! More

by sharon
Recommend Dealer
Yes
Employees Worked With
Chris Hapner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 04, 2022 -

BMW of Palm Springs responded

Thank you so much Sharon for the wonderful 4-star review!

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