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BMW of Palm Springs

Palm Springs, CA

4.7
1,194 Reviews
indiGO Auto Group is the destination for everyone who shares a passion for automobiles, providing unique access to brands we dream to drive, with experiences, insights, and connections for fellow enthusiasts that inspire and reward owners. We have 27 franchised dealerships in seven United States markets, with each destination being led by a team who not only have in-depth brand knowledge but are passionate enthusiasts themselves. This enthusiasm and knowledge come together to create a truly unique experience for all indiGO clients.
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3737 East Palm Canyon Dr

Palm Springs, CA

92264

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Showing 1,194 reviews

May 26, 2022

Sandy was 100% awesome. Took care of our concerns immediately. Excellent service, will return for service. More

by avelazquez_jr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sandy Monson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 01, 2022 -

BMW of Palm Springs responded

Thank you for choosing BMW of Palm Springs. We're happy to hear Sandy was able to take care of your concerns and provided excellent service. We hope you'll come back and visit us for all your future service needs. Thank you for the kind words!

May 26, 2022

Good people, great service. They really make the experience easy. It’s a first class operation More

by rgcone
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Savanna King
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 01, 2022 -

BMW of Palm Springs responded

Thank you for choosing BMW of Palm Springs. We're glad to have you as part of the BMW family and appreciate your kind words about our team. Our goal is to make the experience easy for you and provide first-class service. We hope to exceed your expectations each time you visit us. Thank you for your business and we look forward to serving you in the future.

May 19, 2022

BMW Palm Springs always a. Above and beyond for me! Venisha and Sandy gives me stellar service every time! 😊😊 More

by Designerman14@gmail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Veneisha Foster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sandy Monson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Savanna King
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2022 -

BMW of Palm Springs responded

Thank you for choosing BMW of Palm Springs! We're thrilled to have you as a customer and we appreciate your kind words about Venisha and Sandy. They are both amazing employees and we're very lucky to have them on our team. We hope you'll enjoy your new car for many years to come! Sincerely, BMW of Palm Springs

May 07, 2022

High quality service. The car is running great! The staff is well trained and does a good job. More

by claim-04.jacuzzi
Recommend Dealer
Yes
Employees Worked With
Juan Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2022 -

BMW of Palm Springs responded

Thank you for choosing BMW of Palm Springs! We're so glad to hear that you're enjoying your car and our service. Our team is passionate about providing high-quality care, and we're happy to know that we're meeting your expectations. Thank you for the kind words and for choosing BMW of Palm Springs. We hope to see you again soon!

May 04, 2022

I’m on my second BMW X3. I have been bringing my cars to this dealership for over 5 years and I am very happy with the service. Everyone is very nice and helpful. Chris is w More

by Patti Wexler
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Hapner
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2022 -

BMW of Palm Springs responded

Thank you for your loyalty to BMW of Palm Springs, Patti. We are so happy to have you as a customer and appreciate the kind words about our team. Chris is a valuable member of our team and we're lucky to have him on board. We hope you'll continue to choose us for your automotive needs in the future. Thank you for your business!

April 13, 2022

Sandy Monson is my advisor and takes exceptional care of me! I feel welcomed and assured that everything will be taken care of! I had no wait time and my car was returned nice and clean. I have been with th More

by BMWKathy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sandy Monson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 21, 2022 -

BMW of Palm Springs responded

Thank you Kathy for your kind words and loyalty to BMW of Palm Springs. Sandy is a great advisor and I'm glad he was able to take care of all your needs. We hope you'll come in soon and see what's new!

April 09, 2022

Chris Hapner was extremely helpful and professional! He is a great asset to your company! Exceptional service!! More

by Martha
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Hapner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 21, 2022 -

BMW of Palm Springs responded

Thank you, Martha! It's great to hear Chris was able to provide exceptional service and we're so happy you had a positive experience.

April 05, 2022

Service Department is top notch. My service was performed professionally. My car was ready as promised and the cost estimate was accurate. More

by none
Recommend Dealer
Yes
Employees Worked With
Sandy Monson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 21, 2022 -

BMW of Palm Springs responded

Thank you for your feedback! We are so glad to hear that you were pleased with the service provided. We strive to provide a great customer experience and it sounds like we did just that during your visit.

March 28, 2022

The service provided by Bryan Gacayan was outstanding. New in PalmSprings and we will be repeat loyal customers permanently! I’m years long owner of BMW vehicles and my experience with Bryan Gacayan and t More

by shelli
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bryan Gacayan
Mar 29, 2022 -

shelli responded

The service provided by Bryan Gacayan was outstanding..New in Palm Springs and we will be repeat loyal customers permanently! I’m years long owner of BMW vehicles and my experience with Bryan Gacayan and team at Palm Springs BMW is unsurpassed by none!

March 26, 2022

My service representative was very professional, friendly, and helpful. Was a bit surprised that my oil service and simple components check took two days. No loaner cars offered only option was a Ly More

by lukesferra
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Savanna King
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 04, 2022 -

BMW of Palm Springs responded

Thank you so much for your 5-star review Luke! I apologize for our lack of loaner cars

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