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BMW of Palm Springs

Palm Springs, CA

4.7
1,194 Reviews
indiGO Auto Group is the destination for everyone who shares a passion for automobiles, providing unique access to brands we dream to drive, with experiences, insights, and connections for fellow enthusiasts that inspire and reward owners. We have 27 franchised dealerships in seven United States markets, with each destination being led by a team who not only have in-depth brand knowledge but are passionate enthusiasts themselves. This enthusiasm and knowledge come together to create a truly unique experience for all indiGO clients.
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3737 East Palm Canyon Dr

Palm Springs, CA

92264

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Showing 1,194 reviews

October 15, 2023

Few times we asked them to fix several software issues , but they were not able come up with a solution. Every time they gave our car back as functioning as it should. And it is not, compering what the car More

by PETER2021
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Savanna King
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 06, 2023 -

BMW of Palm Springs responded

We apologize for the ongoing software issues you've encountered, and we understand your disappointment. We'll review the situation to ensure a more thorough resolution. Your patience is appreciated.

October 15, 2023

Super efficient and friendly employees—my yearly service with a car was included, ninety minutes! More

by mrglasch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 06, 2023 -

BMW of Palm Springs responded

We're glad you had a positive experience with our efficient and friendly employees during your yearly service. Your satisfaction is our priority.

October 14, 2023

The service was very good for my my little antique Z4. Chris helped with estimate for my spilled pain damage and took time to get pain estimate. Thank you Sheila More

by lizannpalmsprings
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sandy Monson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Hapner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Gacayan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Savanna King
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 14, 2023

Juan was great. Service performed on time with excellent videos, xxx xxx xxx xxx xx xxx More

by timcelesta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 14, 2023

Juan Shanchez and BMW Palm Springs always having Great service and very friend and pro. More

by grace_y_b
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 06, 2023 -

BMW of Palm Springs responded

Thank you for acknowledging Juan Sanchez and our team for their great service and professionalism. We're committed to delivering a consistently positive experience. Your feedback helps us identify areas for improvement, and we're dedicated to ensuring your future experiences exceed your expectations. If you have further details to share or specific concerns, please don't hesitate to reach out. Thank you for choosing BMW Palm Springs. We look forward to serving you with excellence in the future.

October 14, 2023

Ibrahim was very helpful. Video by the mechanic was invaluable in making a decision on the repairs. These guys are very good. More

by stevepuls
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ibrahim
October 14, 2023

My experience has been great. I have a glitch with a new car and they bent over backwards to solve the issue even with a loaner car. More

by brandonleger
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brody Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Karen Gannon
October 14, 2023

Outstanding service, appreciate the helpful staff, very personable. Sandy kept me informed and helped me through entire repair... More

by hamiltonofdrums
Recommend Dealer
Yes
Employees Worked With
Sandy Monson
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 14, 2023

I have been driving a BMW for over 30 years. Most purchases were from BMW Palm Springs. Brad Williams is the BEST. More

by RITATHEREALTOR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Hapner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Rock, Doug Clark
October 13, 2023

Good service, great staff. This was my first time brining my car to this location for routine maintenance. Appreciated the Lyft ride to an appointment and back while they wor More

by stacyepratt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ibrahim Lapaj
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