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BMW of Palm Springs
Palm Springs, CA
1,194 Reviews
indiGO Auto Group is the destination for everyone who shares a passion for automobiles, providing unique access to brands we dream to drive, with experiences, insights, and connections for fellow enthusiasts that inspire and reward owners.
We have 27 franchised dealerships in seven United States markets, with each destination being led by a team who not only have in-depth brand knowledge but are passionate enthusiasts themselves. This enthusiasm and knowledge come together to create a truly unique experience for all indiGO clients.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 9:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 9:00 AM - 2:00 PM
Sunday Closed
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Showing 1,194 reviews
November 07, 2023
I’ve been leasing BMW’s for 12 years, my experience has been 95% positive.. The negative was my recent experience terminating my lease when it expired. I leased BMW’s for 12 years and I wanted to continue. been 95% positive.. The negative was my recent experience terminating my lease when it expired. I leased BMW’s for 12 years and I wanted to continue. (…with Indigo Palm Springs for the two years I lived here.) Current economy made that not possible, I had to buy out the lease. It wasn’t a good experience. I expected being a customer for so long and having excellent credit, I’d get a preferred interest rate…and the transaction would be seamless. Not so much. Purchasing the vehicle is costing $250 per mo more than when I was leasing. Being retired and on a fixed income, it’s made things difficult for me. That said, my views of BMW (and Financial) are not what they were. If and when the economy improves I may not return as a customer. More
by psidotti
Verified Customer
November 04, 2023
Thank Juan for the service excellence. You understood and rectified our concern immediately which completed our car purchase with greater satisfaction. You understood and rectified our concern immediately which completed our car purchase with greater satisfaction. More
by SMFDNMW
Employees Worked With
November 04, 2023
Great team, Great service, Great experience! I booked my appointment last minute and Bryan was able to accommodate without any issues - many thanks! I booked my appointment last minute and Bryan was able to accommodate without any issues - many thanks! More
by christopher.sleeman
Employees Worked With
Other Employees :
Vince Saunders, Justin Luettjohan
November 04, 2023
Very pleasant and professional experience with every staff member. Very happy buying a pre-owned BMW. staff member. Very happy buying a pre-owned BMW. More
by lmg17
Employees Worked With
November 04, 2023
Savanna is always attentive, knowledgeable, and professional, A pleasure to work with her. Will always take my BMW to Savanna professional, A pleasure to work with her. Will always take my BMW to Savanna More
by hbach44
Employees Worked With
November 03, 2023
Great service. Professional and detailed. Will visit again. Great location and pleasant. Careful inspection. Detailed Professional and detailed. Will visit again. Great location and pleasant. Careful inspection. Detailed More
by RICARDORODZ12
Employees Worked With
November 03, 2023
Easy, Excellent, took care of everything that was needed and went over upcoming services. Very happy and went over upcoming services. Very happy More
by STEVENBYRKET
November 02, 2023
Pleasant atmosphere, professional representatives and helpful friendly service. Since my purchase, I have always brought my car in for service. Quick easy in and out service. helpful friendly service. Since my purchase, I have always brought my car in for service. Quick easy in and out service. More
by IDAAMBER
Employees Worked With
Other Employees :
Joe Lopez
November 02, 2023
The experience was very easy. In and out in an hour. Best experience I’ve ever had at a dealership. In and out in an hour. Best experience I’ve ever had at a dealership. More
by Gregg
November 02, 2023
Bryan was the most informative and helpful person I’ve met in the Service Dept. He reviewed my warranties, what he thought might be the issue and approximate cost/or if covered (no cost). He was so con met in the Service Dept. He reviewed my warranties, what he thought might be the issue and approximate cost/or if covered (no cost). He was so conversational, as if he were a friend. Bryan stayed in contact and let me know how things were progressing. Delighted-everything you’d hope from a luxury vehicle brand. More
by LMNADLER255
Employees Worked With
