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BMW of Palm Springs

Palm Springs, CA

4.7
1,188 Reviews
Sales Department Our sales department has one purpose: to exceed your expectations from test drive to delivery. Our professional sales team is committed to a no-pressure, high integrity approach to your ownership experience. Our goal is for you to feel that the vehicle you drive away in is the perfect one for you. Our online inventory of new and pre-owned vehicles is updated daily. We invite you to schedule a test drive or stop by our showroom to experience all that we have to offer. Service / Parts / Boutique Departments BMW of Palm Springs services your vehicle with the utmost care. Our highly trained staff of technicians and advisors have received hundreds of hours of factory training. Our goal is to quickly diagnose and repair your vehicle with original factory parts. We offer the following: Factory trained and certified technicians Alternate transportation Genuine BMW parts Complimentary car wash All repairs come with a 2 year/unlimited mile warranty Our waiting area has many of the common conveniences you'd expect such as complimentary refreshments, WIFI, TV and reading materials. If you would rather not wait, we are happy to provide alternate transportation. Feel free to browse through our boutique for the best BMW Life Style items or great gift ideas. SCHEDULE SERVICE
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3737 East Palm Canyon Dr

Palm Springs, CA

92264

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Showing 1,188 reviews

June 09, 2024

Excellent service. All staff are very friendly, courteous and attentive. I would give Bradley Valdez a special shout out for being on top of my team and a great represe More

by FRED.OKUN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Gacayan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Savanna King
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 08, 2024

I always have a good experience working with the service staff at BMW Palm Springs. Juan is personable and professional, which is a great combination. This time I told him about a concern I had about the up More

by JMONTALBANO0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 07, 2024

Always good service and Bryan our rep has always taken good care of us and work done to satifaction and attention to detail More

by THROWASTRIKE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Gacayan
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 07, 2024

Great personality , excellent customer service, Very knowledgeable in auto motive industry, Very responsive to request for returning phone calls Always willing to go extra mile to help customers More

by amkobgyn
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Gacayan
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 06, 2024

Service was completed on time. The service associate was knowledgeable and professional. Good Job! Thank you! More

by CAROLWESTONCAROL@icloud.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 06, 2024

Really great experience the team really worked with us to make sure that the deal got done and we left with our new car! More

by jodi6
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Luettjohan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Veneisha Foster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Pope
5.0
This rating includes all reviews, with more weight given to recent reviews.
Karen Gannon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brody Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brad Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Salinas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Hogan
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 06, 2024

I honestly feel like family. This is my first BMW and its been a luxurious experience overall. More

by annettalynn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sandra Monson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Hapner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Gacayan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Savanna King
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angel
June 06, 2024

I trust this place. My service advisor. Chris, is a good guy who listens and is knowledgeable. Why would I go anywhere else? And besides, he know the best places to eat! More

by tatorf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Hapner
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 06, 2024

It was such an excellent customer service! The person that helped me was so kind that I would go back there again. More

by TRIEUP16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 05, 2024

The Palm Springs dealership team was exceptional from beginning to end with support in the purchase of our vehicle. Their professionalism and knowledge of the process made for a smooth experience. More

by natalieowens6
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Veneisha Foster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nayeli Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
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