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BMW of Palm Springs
Palm Springs, CA
1,190 Reviews
Sales Department
Our sales department has one purpose: to exceed your expectations from test drive to delivery. Our professional sales team is committed to a no-pressure, high integrity approach to your ownership experience. Our goal is for you to feel that the vehicle you drive away in is the perfect one for you. Our online inventory of new and pre-owned vehicles is updated daily.
We invite you to schedule a test drive or stop by our showroom to experience all that we have to offer.
Service / Parts / Boutique Departments
BMW of Palm Springs services your vehicle with the utmost care. Our highly trained staff of technicians and advisors have received hundreds of hours of factory training. Our goal is to quickly diagnose and repair your vehicle with original factory parts. We offer the following:
Factory trained and certified technicians
Alternate transportation
Genuine BMW parts
Complimentary car wash
All repairs come with a 2 year/unlimited mile warranty
Our waiting area has many of the common conveniences you'd expect such as complimentary refreshments, WIFI, TV and reading materials. If you would rather not wait, we are happy to provide alternate transportation.
Feel free to browse through our boutique for the best BMW Life Style items or great gift ideas.
SCHEDULE SERVICE
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 1,190 reviews
June 18, 2024
I bring my vehicle to the dealership annually. This time the dealership dropped the ball with its lack of communication. Text messages went unanswered and the main phone line was full and not ab This time the dealership dropped the ball with its lack of communication. Text messages went unanswered and the main phone line was full and not able to accept any messages. I never received an "official" notification that the car was ready -- I had to call in and hope the call would be answered. The car was dropped off on a Wednesday morning. I knew it would need to be kept overnight. I called late Friday afternoon and was told the car would be ready within an hour and that the paperwork was being finalized. I arrived to pick up the vehicle Saturday morning -- no paperwork. The dealership's communication totally fell apart during this annual maintenance visit. I truly hope it improves. More
by Alan Moghul
Verified CustomerEmployees Worked With
June 17, 2024
Personable, & car was done on time! Dealership clean and efficient. Technician was thorough and made good recommendations! Dealership clean and efficient. Technician was thorough and made good recommendations! More
by katpet0
Employees Worked With
June 17, 2024
Great service group and Sandy Monson always great to be taken care of by her taken care of by her More
by FARHOCO
Employees Worked With
June 17, 2024
I purchased a 2024 BMW M8 Competition Gran Coupe in Frozen Tanzanite Blue Metallic Paint in May. I dealt indirectly with Orlando Welsh and my recommendation to anyone who is reading this review is DO N Frozen Tanzanite Blue Metallic Paint in May. I dealt indirectly with Orlando Welsh and my recommendation to anyone who is reading this review is DO NOT BUY A VEHICLE ONLINE FROM TGIS DEALERSHIP! Orlando was very responsive and helpful at first, or so I thought. He sent pictures on top of pictures, which was helpful. However, all you have to do is change your angle and lighting and you can hide anything. This is what happened to me. I have a vehicle that I paid over 100k for that every wheel has cleaning solution damage, the floor mats were ruined by their detailing department because they got them too wet and put them inside a trunk where the humidity caused the blue trim around the mats to bleed. The passenger door has a 2” scratch that they tried to fix which they absolutely ruined because they do not know how to handle a Matte finish vehicle. You can see where they scrubbed and rubbed on the scratch and ruined the paint. I love my car but I am a perfectionist and usually detail my cars to the max and take them to car shows. Not this one. The paint is not repairable but I can buy new wheels. Shouldn’t have to but I do. I DO NOT RECOMMEND PURCHASING FROM ORLANDO OR THIS DEALER WITHOUT PHYSICALLY LOOKING OVER YOU CAR FIRST. More
by Dan
June 16, 2024
Every one there was very friendly, polite, professional and respectful they treated me very well thank you and respectful they treated me very well thank you More
by abrambila1967
Employees Worked With
Other Employees :
Manny the service technician who sent me the video of the inspection he did on my car, thank you
June 16, 2024
We were out of town vacationers who had some car trouble. Ibrahim helped get it looked at even though the service center was slammed. He gave me some options and we arrived home today safely. Much thanks to Ibrahim helped get it looked at even though the service center was slammed. He gave me some options and we arrived home today safely. Much thanks to Ibrahim More
by JHFISCHER
Employees Worked With
Ibrahim
June 16, 2024
Sandra is always helpful and friendly! She keeps me updated with what is going on and is a pleasure to talk to. She keeps me updated with what is going on and is a pleasure to talk to. More
by Jessie
June 16, 2024
Service never has a loaner available and makes you stand around waiting while they stare at their computer screens not helping you. around waiting while they stare at their computer screens not helping you. More
by customer
June 15, 2024
Bryan is very professional and goes above and beyond to exceed customer expectations. End to end the service experience with Bryan is both painless and seamless. exceed customer expectations. End to end the service experience with Bryan is both painless and seamless. More
by g
Employees Worked With
June 15, 2024
Enjoy the experience coming to dealership fast efficient love the video of the walk-through and my technician was amazing and was well taken care of thank you love the video of the walk-through and my technician was amazing and was well taken care of thank you More
by tkoppang
