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BMW of Palm Springs

Palm Springs, CA

4.7
1,191 Reviews
indiGO Auto Group is the destination for everyone who shares a passion for automobiles, providing unique access to brands we dream to drive, with experiences, insights, and connections for fellow enthusiasts that inspire and reward owners. We have 27 franchised dealerships in seven United States markets, with each destination being led by a team who not only have in-depth brand knowledge but are passionate enthusiasts themselves. This enthusiasm and knowledge come together to create a truly unique experience for all indiGO clients.
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3737 East Palm Canyon Dr

Palm Springs, CA

92264

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Showing 1,191 reviews

June 27, 2024

When you call your service advisor for an update on the car you left for a simple service and cannot get a hold of that person, leave message that are not returned and final have to drive for 30 minutes to More

by dteutle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Juan Sanchez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 12, 2024 -

BMW of Palm Springs responded

We apologize for the lack of communication and the inconvenience it caused. This is not acceptable, and we will be addressing this issue with our team to prevent it from happening in the future. Thank you for bringing this to our attention.

June 27, 2024

The infotainment has been a problem. Fortunately they had a new one in stock because it takes six months to get one. More

by boysenpaul5
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Hapner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 12, 2024 -

BMW of Palm Springs responded

We're sorry to hear about the issues with your infotainment system, but glad we could provide a replacement promptly. Thank you for your patience, and we hope your new system works perfectly.

June 22, 2024

Customer service was great! Everyone is very friendly and professional. I’m definitely going back! Thank you More

by RN_JE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sandy Monson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Hapner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Gacayan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Savanna King
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 12, 2024 -

BMW of Palm Springs responded

Thank you for your wonderful feedback! We're delighted to hear that you had a great experience with our team. We look forward to welcoming you back in the future.

June 21, 2024

Always a pleasant experience whether I’m buying/leasing a new car or taking mine in for service! More

by JTTRISTAR1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sandy Monson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Gacayan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 12, 2024 -

BMW of Palm Springs responded

Thank you for your continued trust in us! We're thrilled to hear that you always have a pleasant experience with us, whether you're buying, leasing, or servicing your vehicle. We look forward to serving you again soon.

June 21, 2024

Chris was very helpful and communicative, including lining up a last minute loaner if we needed it More

by SALEXAUNC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Hapner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 12, 2024 -

BMW of Palm Springs responded

We're glad to hear that Chris provided you with excellent service and was able to arrange a loaner for you. Thank you for your kind words, and we appreciate your business.

June 19, 2024

It was a pleasant experience from initial contact through purchase and delivery. Everyone I worked with was friendly and helpful. More

by barryjs
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Veneisha Foster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brody Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Salinas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bobby Barsakis
June 18, 2024

Chris is very helpful and knowledgeable along with being kind. The dealership is very nice too. More

by BOBINBIGBEAR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Hapner
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 18, 2024

This is a great dealership if you are willing to pay their high asking price. When you ask if the pricing is negotiable, they respond we are already as low as we can go and priced at the bottom of the m More

by Brianc0610
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Brad Williams
1.0
This rating includes all reviews, with more weight given to recent reviews.
June 18, 2024

Great communication and service by Savanna and the team. Thank you for everything it was appreciated More

by mark@markbradshawconstruction.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sandy Monson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Hapner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Gacayan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Savanna King
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 18, 2024

Responsive and easy to deal with… car was done before time was promised. Excellent work More

by MJIGGINS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Gacayan
5.0
This rating includes all reviews, with more weight given to recent reviews.