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BMW of Palm Springs

Palm Springs, CA

4.7
1,190 Reviews
Sales Department Our sales department has one purpose: to exceed your expectations from test drive to delivery. Our professional sales team is committed to a no-pressure, high integrity approach to your ownership experience. Our goal is for you to feel that the vehicle you drive away in is the perfect one for you. Our online inventory of new and pre-owned vehicles is updated daily. We invite you to schedule a test drive or stop by our showroom to experience all that we have to offer. Service / Parts / Boutique Departments BMW of Palm Springs services your vehicle with the utmost care. Our highly trained staff of technicians and advisors have received hundreds of hours of factory training. Our goal is to quickly diagnose and repair your vehicle with original factory parts. We offer the following: Factory trained and certified technicians Alternate transportation Genuine BMW parts Complimentary car wash All repairs come with a 2 year/unlimited mile warranty Our waiting area has many of the common conveniences you'd expect such as complimentary refreshments, WIFI, TV and reading materials. If you would rather not wait, we are happy to provide alternate transportation. Feel free to browse through our boutique for the best BMW Life Style items or great gift ideas. SCHEDULE SERVICE
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3737 East Palm Canyon Dr

Palm Springs, CA

92264

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Showing 1,190 reviews

June 27, 2024

The infotainment has been a problem. Fortunately they had a new one in stock because it takes six months to get one. More

by boysenpaul5
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Hapner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 12, 2024 -

BMW of Palm Springs responded

We're sorry to hear about the issues with your infotainment system, but glad we could provide a replacement promptly. Thank you for your patience, and we hope your new system works perfectly.

June 22, 2024

Customer service was great! Everyone is very friendly and professional. I’m definitely going back! Thank you More

by RN_JE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sandy Monson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Hapner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Gacayan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Savanna King
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 12, 2024 -

BMW of Palm Springs responded

Thank you for your wonderful feedback! We're delighted to hear that you had a great experience with our team. We look forward to welcoming you back in the future.

June 21, 2024

Always a pleasant experience whether I’m buying/leasing a new car or taking mine in for service! More

by JTTRISTAR1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sandy Monson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Gacayan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 12, 2024 -

BMW of Palm Springs responded

Thank you for your continued trust in us! We're thrilled to hear that you always have a pleasant experience with us, whether you're buying, leasing, or servicing your vehicle. We look forward to serving you again soon.

June 21, 2024

Chris was very helpful and communicative, including lining up a last minute loaner if we needed it More

by SALEXAUNC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Hapner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 12, 2024 -

BMW of Palm Springs responded

We're glad to hear that Chris provided you with excellent service and was able to arrange a loaner for you. Thank you for your kind words, and we appreciate your business.

June 19, 2024

It was a pleasant experience from initial contact through purchase and delivery. Everyone I worked with was friendly and helpful. More

by barryjs
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Veneisha Foster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brody Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Salinas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bobby Barsakis
June 18, 2024

This is a great dealership if you are willing to pay their high asking price. When you ask if the pricing is negotiable, they respond we are already as low as we can go and priced at the bottom of the m More

by Brianc0610
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Brad Williams
1.0
This rating includes all reviews, with more weight given to recent reviews.
June 18, 2024

Chris is very helpful and knowledgeable along with being kind. The dealership is very nice too. More

by BOBINBIGBEAR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Hapner
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 18, 2024

Great communication and service by Savanna and the team. Thank you for everything it was appreciated More

by mark@markbradshawconstruction.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sandy Monson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Hapner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Gacayan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Savanna King
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 18, 2024

Responsive and easy to deal with… car was done before time was promised. Excellent work More

by MJIGGINS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Gacayan
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 18, 2024

Amazing job like always, I’m very happy with the service to they do for me More

by pcordova
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sandy Monson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Hapner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Gacayan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Savanna King
5.0
This rating includes all reviews, with more weight given to recent reviews.