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BMW of Palm Springs
Palm Springs, CA
1,199 Reviews
indiGO Auto Group is the destination for everyone who shares a passion for automobiles, providing unique access to brands we dream to drive, with experiences, insights, and connections for fellow enthusiasts that inspire and reward owners.
We have 27 franchised dealerships in seven United States markets, with each destination being led by a team who not only have in-depth brand knowledge but are passionate enthusiasts themselves. This enthusiasm and knowledge come together to create a truly unique experience for all indiGO clients.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 9:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 9:00 AM - 2:00 PM
Sunday Closed
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Showing 1,199 reviews
May 07, 2024
Always pleasant and helpful staff. Issues with car clearly explained including a video of the inspection with an explanation of condition of different car parts being reviewed. Issues with car clearly explained including a video of the inspection with an explanation of condition of different car parts being reviewed. More
by tubertconsulting
Verified CustomerEmployees Worked With
May 07, 2024
This car buying experience was the best I've ever had' Definitely the best BMW dealer out of my last 5 BMW dealer experiences! I had decided to try another brand out of frustration but I am super glad I t Definitely the best BMW dealer out of my last 5 BMW dealer experiences! I had decided to try another brand out of frustration but I am super glad I tried 1 more time. My sales person was Nayeli Torres and she was beyond helpful and incredibly accommodating even after the sale. Definitely ask for Nayeli Torres, in my mind she facilitated everything perfectly and she is a super sweet person. Thank you! Additionally their electronics trainer was excellent. More
by Jestersmusic
May 04, 2024
The purchase was very smooth, felt no pressure at all. The longest wait was the finance department cause he was with a client. I would highly recommend! The longest wait was the finance department cause he was with a client. I would highly recommend! More
by asquite
May 04, 2024
Had waiter appointment for Oil change. Was told one hour and it took 3 hours. Was told one hour and it took 3 hours. More
by LABRECJ
Employees Worked With
May 04, 2024
Quick, friendly, and efficient service. Will always bring my car here for all routine maintenance. Will always bring my car here for all routine maintenance. More
by slickaphonic
Employees Worked With
May 03, 2024
There was a mistake on my invoice in which the cost of labor for the oil change was doubled. I didn't know where the mistake was but I knew the invoice was significantly higher than estimated. Once I co labor for the oil change was doubled. I didn't know where the mistake was but I knew the invoice was significantly higher than estimated. Once I complained Chris Hapner corrected the charges. Thank goodness I complained or it wouldn't have been caught. More
by JAMIELOUISEMATHESON
Employees Worked With
May 03, 2024
Excellent service and follow through by George Salinas on the BMW car features and negotions. Bobby was quite helpful in a tutorial of the features and helping me understand them. The car is too smart!!!! the BMW car features and negotions. Bobby was quite helpful in a tutorial of the features and helping me understand them. The car is too smart!!!! More
by bigjthtex
May 02, 2024
They went out of there way to help , always give me a nice rental car , and they paid to fix my tire everyone is super friendly great service department nice rental car , and they paid to fix my tire everyone is super friendly great service department More
by trilby7742
Employees Worked With
Other Employees :
Abraham is great and the nice guy who great you when you come in and Molly , Kevin Rock, Michael Pope
May 02, 2024
Juan was a good helpful advice on getting to understand the service I needed and got me the perfect service the service I needed and got me the perfect service More
by IVANGOMEZLARES1990
Employees Worked With
May 02, 2024
Everyone was very nice and helpful. I especially want to acknowledge Ibrahim Lapaj in your Service Dept for his kindness and care. I was in a very difficult situation and he went above I especially want to acknowledge Ibrahim Lapaj in your Service Dept for his kindness and care. I was in a very difficult situation and he went above and beyond. THANK YOU! More
by buffy8183
Employees Worked With
Bradley (Sales), Manny (Sales) and Ibrahim Lapaj
