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BMW of Palm Springs

Palm Springs, CA

4.7
1,190 Reviews
Sales Department Our sales department has one purpose: to exceed your expectations from test drive to delivery. Our professional sales team is committed to a no-pressure, high integrity approach to your ownership experience. Our goal is for you to feel that the vehicle you drive away in is the perfect one for you. Our online inventory of new and pre-owned vehicles is updated daily. We invite you to schedule a test drive or stop by our showroom to experience all that we have to offer. Service / Parts / Boutique Departments BMW of Palm Springs services your vehicle with the utmost care. Our highly trained staff of technicians and advisors have received hundreds of hours of factory training. Our goal is to quickly diagnose and repair your vehicle with original factory parts. We offer the following: Factory trained and certified technicians Alternate transportation Genuine BMW parts Complimentary car wash All repairs come with a 2 year/unlimited mile warranty Our waiting area has many of the common conveniences you'd expect such as complimentary refreshments, WIFI, TV and reading materials. If you would rather not wait, we are happy to provide alternate transportation. Feel free to browse through our boutique for the best BMW Life Style items or great gift ideas. SCHEDULE SERVICE
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3737 East Palm Canyon Dr

Palm Springs, CA

92264

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Showing 1,190 reviews

September 04, 2017

Love my new car Best service from the best salesman Michael Popescu as always. Came to have a oil change and close to lease end and Frank helped us get into a beautif More

by Celternes
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Popescu, Frank (sales manager)
Sep 05, 2017 -

BMW of Palm Springs responded

We are so happy you enjoyed your recent visit with us! Congratulations on your new vehicle and we look forward to being of your assistance again soon.

September 01, 2017

4 Series Convertible Just picked up a sweet 2014 4 series convertible and couldn't be more happy with the experience! We'll worth the drive for the car I wanted. Thanks More

by Andrew_O
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Karen, Jovana, & Doug
Sep 05, 2017 -

BMW of Palm Springs responded

Thank you so much for the great review on your car purchase experience with us! We are glad to know our team was able to accommodate you and provide you with useful information on your new vehicle. Please continue to visit us with any of your BMW needs!

August 31, 2017

Service Mrs. Garcia & Bobby are GREAT! Thank you! They kept me informed on the status of my car and the car was nice and clean when I went to pick it up from More

by Smlea2a3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mrs. Garcia & Bobby
August 17, 2017

excellent Great service, friendly staff, good experience, would recommend the service department. Stan my service advisor was helpful, explained things and was More

by Nnnnnnnnnnnnnn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stan
Aug 18, 2017 -

BMW of Palm Springs responded

Thank you for taking the time to leave us such a great review! Please come back to visit us with any of your BMW needs.

August 17, 2017

Long wait for service. A great thing about this dealership is that I'm always able to get a loaner to use while my car is being serviced. Usually the car is done when my ser More

by Lulu74
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sandy Thompson
Aug 18, 2017 -

BMW of Palm Springs responded

Thank you for taking the time to leave us feedback and bringing this to our attention. We sincerely apologize about the wait that may have interrupted your schedule. If you would like to discuss further with our service team please contact us at (760) 324-7071, we will be more than happy to speak with you and prevent this from happening again.

August 12, 2017

Palm Springs BMW Review My BMW salesman, Johnny, was friendly, professional and very knowledgeable about the BMW X3 I was interested in purchasing. There was no pressure to p More

by Kleinb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Johnny Azoulay, Johvanna, Doug (?) finance
Aug 14, 2017 -

BMW of Palm Springs responded

Thank you for the great review of your previous experience with us! We appreciate the kind words of our dealership and Johnny, we'll be sure to pass them along. Enjoy your new BMW!

Aug 14, 2017 -

BMW of Palm Springs responded

We are so glad to hear your car purchasing experience was an enjoyable one! Thank you for the great review and the 5 star rating, we hope to see you again soon. Enjoy your new BMW!

June 15, 2017

The best dealership I have ever dealt with This is the most professional and honest company I have seen in years. I sincerely like working with them and the cars they sell are amazing. Michael More

by lonniestanczyk
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Popescu, Doug Small
February 04, 2017

Out of state Purchase This was a out of state purchase with a trade in. John was very professional and extremely easy to deal with. The Finance Manager Kevin was extremel More

by Poonam123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Poulios, Kevin
December 15, 2015

Overbooking service department Car promised to be ready at end of day . It was not. Second time in a row this has happened. Had to wait a half hour after appointment time to see my More

by Jhk123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Scott
October 18, 2015

BMW of Palm Springs We began starting the search for a new car and were in no hurry to purchase but wanted to shop all the brands available. Our first stop was at BMW Pal More

by kumu1971
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Pope
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