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BMW of Palm Springs
Palm Springs, CA
1,187 Reviews
Sales Department
Our sales department has one purpose: to exceed your expectations from test drive to delivery. Our professional sales team is committed to a no-pressure, high integrity approach to your ownership experience. Our goal is for you to feel that the vehicle you drive away in is the perfect one for you. Our online inventory of new and pre-owned vehicles is updated daily.
We invite you to schedule a test drive or stop by our showroom to experience all that we have to offer.
Service / Parts / Boutique Departments
BMW of Palm Springs services your vehicle with the utmost care. Our highly trained staff of technicians and advisors have received hundreds of hours of factory training. Our goal is to quickly diagnose and repair your vehicle with original factory parts. We offer the following:
Factory trained and certified technicians
Alternate transportation
Genuine BMW parts
Complimentary car wash
All repairs come with a 2 year/unlimited mile warranty
Our waiting area has many of the common conveniences you'd expect such as complimentary refreshments, WIFI, TV and reading materials. If you would rather not wait, we are happy to provide alternate transportation.
Feel free to browse through our boutique for the best BMW Life Style items or great gift ideas.
SCHEDULE SERVICE
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 1,187 reviews
August 17, 2017
excellent Great service, friendly staff, good experience, would recommend the service department. Stan my service advisor was helpful, explained things and was Great service, friendly staff, good experience, would recommend the service department. Stan my service advisor was helpful, explained things and was very informative. Will ask for him again More
by Nnnnnnnnnnnnnn
Employees Worked With
Stan
August 17, 2017
Long wait for service. A great thing about this dealership is that I'm always able to get a loaner to use while my car is being serviced. Usually the car is done when my ser A great thing about this dealership is that I'm always able to get a loaner to use while my car is being serviced. Usually the car is done when my service advisor has told me. However, this time I returned at 3 and the car was not ready. It took until 4:45 for it to be completed. I hope that this will not happen again. More
by Lulu74
Employees Worked With
Sandy Thompson
August 12, 2017
Palm Springs BMW Review My BMW salesman, Johnny, was friendly, professional and very knowledgeable about the BMW X3 I was interested in purchasing. There was no pressure to p My BMW salesman, Johnny, was friendly, professional and very knowledgeable about the BMW X3 I was interested in purchasing. There was no pressure to purchase a vehicle. I thought the price I paid for my car was very reasonable. I would recommend this dealership and my salesman to anyone interested in purchasing a new or used BMW. More
by Kleinb
Employees Worked With
Johnny Azoulay, Johvanna, Doug (?) finance
June 15, 2017
The best dealership I have ever dealt with This is the most professional and honest company I have seen in years. I sincerely like working with them and the cars they sell are amazing. Michael This is the most professional and honest company I have seen in years. I sincerely like working with them and the cars they sell are amazing. Michael Popescu and Doug Small were fast and did everything perfect. More
by lonniestanczyk
Employees Worked With
Michael Popescu, Doug Small
February 04, 2017
Out of state Purchase This was a out of state purchase with a trade in. John was very professional and extremely easy to deal with. The Finance Manager Kevin was extremel This was a out of state purchase with a trade in. John was very professional and extremely easy to deal with. The Finance Manager Kevin was extremely professional too. Kevin was never pushy in selling anything. Just offered a few things, and, upon declining never pushed. This was a real good experience dealing with a dealership which was 1900 some miles away. I was indeed very happy to see the car in immaculate condition. Will not hesihate at all to purchase in future. More
by Poonam123
Employees Worked With
John Poulios, Kevin
December 15, 2015
Overbooking service department Car promised to be ready at end of day . It was not. Second time in a row this has happened. Had to wait a half hour after appointment time to see my Car promised to be ready at end of day . It was not. Second time in a row this has happened. Had to wait a half hour after appointment time to see my service agent. They should have known in a.m. they had overbooked More
by Jhk123
Employees Worked With
Scott
October 18, 2015
BMW of Palm Springs We began starting the search for a new car and were in no hurry to purchase but wanted to shop all the brands available. Our first stop was at BMW Pal We began starting the search for a new car and were in no hurry to purchase but wanted to shop all the brands available. Our first stop was at BMW Palm Springs. After meeting Michael Pope, with his honest guidance and experience we knew we were on the right path with him. He was insightful coupled with a plethora of knowledge. A week later after visiting other stores we were driving off in a beautiful car. I can say without Michael Pope this could have been a great challenge at another store. He's a true asset to BMWPS and made our purchase seamless, quick and at an amazing value! Thank you BMW PS for having such an amazing team member! Michael as well as Mark in finance they were both truly amazing...stop by BMW PS for yourself! More
by kumu1971
Employees Worked With
Michael Pope
October 01, 2015
BMW PALM SPRINGS Great care and impeccable service. Aldo Luciano is the guy I will keep coming back to when purchasing a new BMW. Aldo really cares about the client. Great care and impeccable service. Aldo Luciano is the guy I will keep coming back to when purchasing a new BMW. Aldo really cares about the client. Aaron Tucker More
by chariot23
Employees Worked With
Aldo Luciano
September 23, 2015
Service Michael Pope sold me our BMW in November 2013. Since that time he always takes my calls and does what he can to facilitate my questions. I recently Michael Pope sold me our BMW in November 2013. Since that time he always takes my calls and does what he can to facilitate my questions. I recently asked him about bringing in my car for it's annual service and he set it all up for me with Amy. I drove from Orange County to Palm Springs to get it serviced because they really seem to care and always give me personalized service. I would recommend this dealership to anyone. Thanks to all who make my trips to your dealership so enjoyable. More
by David3720
Employees Worked With
Michael Pope, Amy Meinzer, Ken
August 29, 2015
Personable, efficient, quality I was very impressed with the people I met and the quality of service provided. I did not have to wait even a minute before a service representative I was very impressed with the people I met and the quality of service provided. I did not have to wait even a minute before a service representative met me recognizing me by name. More
by Soccer an
Employees Worked With
Doug Gruendyke was terrific as my service advisor. Direct and honest.
