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BMW of Palm Springs
Palm Springs, CA
1,190 Reviews
Sales Department
Our sales department has one purpose: to exceed your expectations from test drive to delivery. Our professional sales team is committed to a no-pressure, high integrity approach to your ownership experience. Our goal is for you to feel that the vehicle you drive away in is the perfect one for you. Our online inventory of new and pre-owned vehicles is updated daily.
We invite you to schedule a test drive or stop by our showroom to experience all that we have to offer.
Service / Parts / Boutique Departments
BMW of Palm Springs services your vehicle with the utmost care. Our highly trained staff of technicians and advisors have received hundreds of hours of factory training. Our goal is to quickly diagnose and repair your vehicle with original factory parts. We offer the following:
Factory trained and certified technicians
Alternate transportation
Genuine BMW parts
Complimentary car wash
All repairs come with a 2 year/unlimited mile warranty
Our waiting area has many of the common conveniences you'd expect such as complimentary refreshments, WIFI, TV and reading materials. If you would rather not wait, we are happy to provide alternate transportation.
Feel free to browse through our boutique for the best BMW Life Style items or great gift ideas.
SCHEDULE SERVICE
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 1,190 reviews
November 07, 2017
Worst experience since I’ve owned my car(5 years) Left message for appt, never called back. Changed my appointment the night before for the following week. Had my car for2 weeks did nothing to it. Left message for appt, never called back. Changed my appointment the night before for the following week. Had my car for2 weeks did nothing to it. More
by Srosales06
Employees Worked With
Andrew and Veneisha Foster
November 06, 2017
Good Listeners I had a strange intermittent issue with my BMW 330. They listened, questioned and then went searching. So far the issue has not been resolved, but wit I had a strange intermittent issue with my BMW 330. They listened, questioned and then went searching. So far the issue has not been resolved, but with the help of the GM, Service Mgr and Sales, I hope it will be. More
by Clive
Employees Worked With
Sandy, Service Mgr and GM
November 04, 2017
Problems with radio Everyone courteous & didn't have to wait long at all. Answered all my questions & concerns.Did a safety check and replaced the radio with a new o Everyone courteous & didn't have to wait long at all. Answered all my questions & concerns.Did a safety check and replaced the radio with a new one More
by truckguy1
Employees Worked With
Chris, sorry forgot
October 31, 2017
Professional Quick and professional. They provide a rental for my errands . Cookies are delicious . this is my fourth BMW and I am very happy with my current le Quick and professional. They provide a rental for my errands . Cookies are delicious . this is my fourth BMW and I am very happy with my current lease , vehicle is amazing as well as safety More
by Bmw2017
Employees Worked With
Chris
October 21, 2017
Oil change Greeted upon arrival, service agent had my car into the mechanic in minutes. Car was washed and returned clean. The service record was addressed and Greeted upon arrival, service agent had my car into the mechanic in minutes. Car was washed and returned clean. The service record was addressed and future issues addressed. Great service and friendly staff. Sandra, is also on top of her customers vehicle service with updates. Great job. More
by Regional Pilot
Employees Worked With
Sandra
October 17, 2017
fixing my cars issues The service department took care of all my concerns and returned my car repaired and clean. The service representative was outstanding in matters of c The service department took care of all my concerns and returned my car repaired and clean. The service representative was outstanding in matters of communicating with me and taking care of my car’s problems. More
by Driver Pete
Employees Worked With
Sandra Garcia
October 12, 2017
Great Customer Service! I took in my brand new 330i due to a noise the driver door was making. They went ahead and gave me a loner car while they checked out my car and kept I took in my brand new 330i due to a noise the driver door was making. They went ahead and gave me a loner car while they checked out my car and kept it until they found the problem. Andrew my service advisor was very professional & polite and made sure everything was fixed and good to go. I didn't think they were going to fix the problem due to bad experience with my previous dealership & they proved me wrong. The problem was 100% fixed and I'm very content with the outcome. I would totally recommend this dealership & I will be going back! More
by Hazelnut04
Employees Worked With
Andrew
October 11, 2017
Scheduled maintenance Great service advisor and techs. Very friendly staff that fit me in at the last minute. Will certainly return for future work needed. Great experience Great service advisor and techs. Very friendly staff that fit me in at the last minute. Will certainly return for future work needed. Great experience. More
by Todd1965
Employees Worked With
Chris Hapner
October 09, 2017
Great Customer Service Came in to get parts for my vehicle, get my window fixed and an airbag looked at in the Service Department. Great customer service starting from the p Came in to get parts for my vehicle, get my window fixed and an airbag looked at in the Service Department. Great customer service starting from the parts department with JoJo and Freddy. Vehicle repair and service was explained very well by Bryan. Theres a young lady in the glass office that was very nice, she walked by and noticed I was waiting and my vehicle was ready. Excellent customer service for her to recognize me and know that my vehicle was finished, and I forgot to ask for her name. Great experience that day and the nice people that work there. More
by 2002BMW
Employees Worked With
Jojo, Freddy, Bryan and the young lady in the glass office
October 09, 2017
Replaced register which was in stock! Servicing an 12 year old BMW 330i. Representative was patient explaining computer diagnosis. All employees friendly as far as making customer feel wel Servicing an 12 year old BMW 330i. Representative was patient explaining computer diagnosis. All employees friendly as far as making customer feel welcome and comfortable. More
by TeriBMW
Employees Worked With
Unknown, but friendly.
