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BMW of Palm Springs
Palm Springs, CA
1,195 Reviews
Sales Department
Our sales department has one purpose: to exceed your expectations from test drive to delivery. Our professional sales team is committed to a no-pressure, high integrity approach to your ownership experience. Our goal is for you to feel that the vehicle you drive away in is the perfect one for you. Our online inventory of new and pre-owned vehicles is updated daily.
We invite you to schedule a test drive or stop by our showroom to experience all that we have to offer.
Service / Parts / Boutique Departments
BMW of Palm Springs services your vehicle with the utmost care. Our highly trained staff of technicians and advisors have received hundreds of hours of factory training. Our goal is to quickly diagnose and repair your vehicle with original factory parts. We offer the following:
Factory trained and certified technicians
Alternate transportation
Genuine BMW parts
Complimentary car wash
All repairs come with a 2 year/unlimited mile warranty
Our waiting area has many of the common conveniences you'd expect such as complimentary refreshments, WIFI, TV and reading materials. If you would rather not wait, we are happy to provide alternate transportation.
Feel free to browse through our boutique for the best BMW Life Style items or great gift ideas.
SCHEDULE SERVICE
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 1,195 reviews
November 26, 2017
Great experience Chuck Thomas made us feel comfortable and answered all our questions in a no pressure pleasant exchange. We will shop at Palm Springs BMW again! Chuck Thomas made us feel comfortable and answered all our questions in a no pressure pleasant exchange. We will shop at Palm Springs BMW again! More
by BMW,barb4
Employees Worked With
Chuck Thomas
Helpful November 24, 2017
Upgraded service My BMW had to be towed here. It never ran again and Sandy Thompson in Service initially refused to have it salvaged. I got busy and didn't inquire fo My BMW had to be towed here. It never ran again and Sandy Thompson in Service initially refused to have it salvaged. I got busy and didn't inquire for a few months. When I checked in again a few days ago I worked with Vaneisha Foster and Doug Small, 2 new people and they absolved my issue within 24 hours and minimal hassle. I wish things had gone as smoothly initially, however due to the fact they stepped up I have edited my review from one to 4 stars and would recommend the group in general. More
by Dontbuyabmw
November 14, 2017
Service Excellent service ... pleasant and knowledgable service manager .... service was completed in timely manner ... car was cleaned ... kudos to Sandra Ga Excellent service ... pleasant and knowledgable service manager .... service was completed in timely manner ... car was cleaned ... kudos to Sandra Garcia .... I would recommend this dealership More
by Z4
Employees Worked With
Sandra Garcia
November 14, 2017
Service was great! Chris was great. Didn't have an appointment and managed to my car in and out in no time. Very friendly and great communication! Thank you! Chris was great. Didn't have an appointment and managed to my car in and out in no time. Very friendly and great communication! Thank you! More
by Btrujillo
Employees Worked With
Chris
November 09, 2017
So thoughtful and courteous Stan is amazing. It was nice to be treated like my time mattered. Went in for the airbag recall replacement and was treated very well. We were given a Stan is amazing. It was nice to be treated like my time mattered. Went in for the airbag recall replacement and was treated very well. We were given a loaner car and had a few hours to ourself in beautiful Palm Springs. Stan did not want us to be inconvenienced at all and we were not. His customer service skills are top notch. We had a great experience. Thank you Stan. You guys are great. They even washed my car. Nice. More
by CarolandRandy
Employees Worked With
Stan
November 07, 2017
Worst experience since I’ve owned my car(5 years) Left message for appt, never called back. Changed my appointment the night before for the following week. Had my car for2 weeks did nothing to it. Left message for appt, never called back. Changed my appointment the night before for the following week. Had my car for2 weeks did nothing to it. More
by Srosales06
Employees Worked With
Andrew and Veneisha Foster
November 06, 2017
Good Listeners I had a strange intermittent issue with my BMW 330. They listened, questioned and then went searching. So far the issue has not been resolved, but wit I had a strange intermittent issue with my BMW 330. They listened, questioned and then went searching. So far the issue has not been resolved, but with the help of the GM, Service Mgr and Sales, I hope it will be. More
by Clive
Employees Worked With
Sandy, Service Mgr and GM
November 04, 2017
Problems with radio Everyone courteous & didn't have to wait long at all. Answered all my questions & concerns.Did a safety check and replaced the radio with a new o Everyone courteous & didn't have to wait long at all. Answered all my questions & concerns.Did a safety check and replaced the radio with a new one More
by truckguy1
Employees Worked With
Chris, sorry forgot
October 31, 2017
Professional Quick and professional. They provide a rental for my errands . Cookies are delicious . this is my fourth BMW and I am very happy with my current le Quick and professional. They provide a rental for my errands . Cookies are delicious . this is my fourth BMW and I am very happy with my current lease , vehicle is amazing as well as safety More
by Bmw2017
Employees Worked With
Chris
October 21, 2017
Oil change Greeted upon arrival, service agent had my car into the mechanic in minutes. Car was washed and returned clean. The service record was addressed and Greeted upon arrival, service agent had my car into the mechanic in minutes. Car was washed and returned clean. The service record was addressed and future issues addressed. Great service and friendly staff. Sandra, is also on top of her customers vehicle service with updates. Great job. More
by Regional Pilot
Employees Worked With
Sandra
