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BMW of Palm Springs
Palm Springs, CA
1,190 Reviews
Sales Department
Our sales department has one purpose: to exceed your expectations from test drive to delivery. Our professional sales team is committed to a no-pressure, high integrity approach to your ownership experience. Our goal is for you to feel that the vehicle you drive away in is the perfect one for you. Our online inventory of new and pre-owned vehicles is updated daily.
We invite you to schedule a test drive or stop by our showroom to experience all that we have to offer.
Service / Parts / Boutique Departments
BMW of Palm Springs services your vehicle with the utmost care. Our highly trained staff of technicians and advisors have received hundreds of hours of factory training. Our goal is to quickly diagnose and repair your vehicle with original factory parts. We offer the following:
Factory trained and certified technicians
Alternate transportation
Genuine BMW parts
Complimentary car wash
All repairs come with a 2 year/unlimited mile warranty
Our waiting area has many of the common conveniences you'd expect such as complimentary refreshments, WIFI, TV and reading materials. If you would rather not wait, we are happy to provide alternate transportation.
Feel free to browse through our boutique for the best BMW Life Style items or great gift ideas.
SCHEDULE SERVICE
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 1,190 reviews
December 23, 2017
Most pleasant BMW dealership experience I had a great experience at BMW of Palm Springs! I felt welcomed immediately and did not feel "pushed" throughout the whole process. Aldo did a fantas I had a great experience at BMW of Palm Springs! I felt welcomed immediately and did not feel "pushed" throughout the whole process. Aldo did a fantastic job with helping me find my car. The rest of the employees I interacted with were pleasant and seemed to truly care. They were willing to work out a deal and I got myself a Christmas present :) More
by bwestates
Employees Worked With
Jennifer Hutchison (5 stars too!), Justin Luettjohan, Doug Small, Aldo Luciano, Patricia Murphy
December 23, 2017
The Best Dealer Experience I've ever had! They treat you like they actually care! This kind of service is rare to find these days. The facility is excellent and their attention to detail ìs They treat you like they actually care! This kind of service is rare to find these days. The facility is excellent and their attention to detail ìs spot on. I highly recommend them More
by BMW-X5*111
Employees Worked With
Andrew, Service advisor
December 13, 2017
Excellent customer service! We are so happy with BMW - Palm Springs customer service. They always service and repair our cars exactly as needed, Chris Hepner is awesome service c We are so happy with BMW - Palm Springs customer service. They always service and repair our cars exactly as needed, Chris Hepner is awesome service consultant! More
by Patels
Employees Worked With
Chris Hapner
December 02, 2017
Great experience Everyone was nice, honest, and professional. I bought a used vehicle and Michael Pope was my agent. He answered all of my questions and never pressure Everyone was nice, honest, and professional. I bought a used vehicle and Michael Pope was my agent. He answered all of my questions and never pressured me once. He made me feel totally comfortable and if I purchase another BMW again he will be the first person I talk to. More
by Weston04
Employees Worked With
Michael Pope, Lauren Wall
November 28, 2017
Above expectations This is my 2nd vehicle that I’ve purchased from an Indigo dealership, and both experiences, including all service experiences with my first have been This is my 2nd vehicle that I’ve purchased from an Indigo dealership, and both experiences, including all service experiences with my first have been outstanding! Great people, great vehicles, professionalism throughout this organization! More
by Bgaribay
Employees Worked With
Frank & Kevin in Palm Springs, Lela and Jay (service dept) in Houston
November 26, 2017
Great experience Chuck Thomas made us feel comfortable and answered all our questions in a no pressure pleasant exchange. We will shop at Palm Springs BMW again! Chuck Thomas made us feel comfortable and answered all our questions in a no pressure pleasant exchange. We will shop at Palm Springs BMW again! More
by BMW,barb4
Employees Worked With
Chuck Thomas
November 24, 2017
Upgraded service My BMW had to be towed here. It never ran again and Sandy Thompson in Service initially refused to have it salvaged. I got busy and didn't inquire fo My BMW had to be towed here. It never ran again and Sandy Thompson in Service initially refused to have it salvaged. I got busy and didn't inquire for a few months. When I checked in again a few days ago I worked with Vaneisha Foster and Doug Small, 2 new people and they absolved my issue within 24 hours and minimal hassle. I wish things had gone as smoothly initially, however due to the fact they stepped up I have edited my review from one to 4 stars and would recommend the group in general. More
by Dontbuyabmw
November 14, 2017
Service Excellent service ... pleasant and knowledgable service manager .... service was completed in timely manner ... car was cleaned ... kudos to Sandra Ga Excellent service ... pleasant and knowledgable service manager .... service was completed in timely manner ... car was cleaned ... kudos to Sandra Garcia .... I would recommend this dealership More
by Z4
Employees Worked With
Sandra Garcia
November 14, 2017
Service was great! Chris was great. Didn't have an appointment and managed to my car in and out in no time. Very friendly and great communication! Thank you! Chris was great. Didn't have an appointment and managed to my car in and out in no time. Very friendly and great communication! Thank you! More
by Btrujillo
Employees Worked With
Chris
November 09, 2017
So thoughtful and courteous Stan is amazing. It was nice to be treated like my time mattered. Went in for the airbag recall replacement and was treated very well. We were given a Stan is amazing. It was nice to be treated like my time mattered. Went in for the airbag recall replacement and was treated very well. We were given a loaner car and had a few hours to ourself in beautiful Palm Springs. Stan did not want us to be inconvenienced at all and we were not. His customer service skills are top notch. We had a great experience. Thank you Stan. You guys are great. They even washed my car. Nice. More
by CarolandRandy
Employees Worked With
Stan
