BMW of Palm Springs

Service was just okay. First guy wasn’t good with follow up calls when he knew I had a 3 hour drive to get to their dealership and needed to get finance info and plan my wee First guy wasn’t good with follow up calls when he knew I had a 3 hour drive to get to their dealership and needed to get finance info and plan my weekend around the purchase. They also hardly budged on their listed price- they went down only $600 on a car close to 25k which is quite lame in my opinion. And lastly, after I made the purchase and was about to walk out the door guy number 2 hands me only ONE car key. I ask him where the other one is and he says “that’s all we have.” You would think that a BMW dealership would give you the standard 2 keys that you get when purchasing a car. I excellent extend more from BMW is all. I do love the car, just wouldn’t go back. More

Positive professional Friendly and helpful staff and taking care of the necessities promptly . Very communicative so we didn’t have any worries . We were treated well in al Friendly and helpful staff and taking care of the necessities promptly . Very communicative so we didn’t have any worries . We were treated well in all areas More

Service Quick oil change, Saturday service. Made appointment that same week. I waited in the waiting area while the team worked on my car, it was a short wait Quick oil change, Saturday service. Made appointment that same week. I waited in the waiting area while the team worked on my car, it was a short wait. More

Very good service and very accommodating. Brian Gilmore did a great job along with Regina. . They are both valuable assets to your company . I would highly recommend BMW of Palm Spring Brian Gilmore did a great job along with Regina. . They are both valuable assets to your company . I would highly recommend BMW of Palm Springs. More

Efficient service experience My first experience at the service department here was very positive (Bryan) and I plan to bring my car here in the future. I used the online schedul My first experience at the service department here was very positive (Bryan) and I plan to bring my car here in the future. I used the online scheduling tool, received a confirmation email and they were ready for me when I showed up. Due to my location they provided shuttle service both directions. There was no up selling attempt for services not needed and everyone I interacted with was very nice and helpful. You’ll pay dealership pricing but can trust your car is in good hands. More

scheduled service Service rep professional and courteous. Explained service scheduled. When completed, she described the details of the work that was done and pointed Service rep professional and courteous. Explained service scheduled. When completed, she described the details of the work that was done and pointed out the need for new tires. More

Absolutely amazing service! ! Brad at Palm Springs BMW in the Internet/fleet department is a cut above the rest. He’s easy, quick, thorough, and no haggle/hassle. He’s very stra ! Brad at Palm Springs BMW in the Internet/fleet department is a cut above the rest. He’s easy, quick, thorough, and no haggle/hassle. He’s very straightforward and honest and nothing changes in the deal in the way of numbers. It is what it is. We are so grateful for him and we hope he always stays there! Frank the GM is amazing as well. He came over and personally introduced himself and wanted to know about our transaction and the fun things coming ahead for the dealership. We are so beyond happy with the deal that he got my sister and in the product itself. Brad stayed late, as did several others, and was just such a joy and pleasure to deal with. We even got a very very nice gift basket at the end! Kevin in the finance department was a hoot. He was very quick and made us feel very comfortable. He stayed late as well. More