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BMW of Palm Springs

Palm Springs, CA

4.7
1,190 Reviews
Sales Department Our sales department has one purpose: to exceed your expectations from test drive to delivery. Our professional sales team is committed to a no-pressure, high integrity approach to your ownership experience. Our goal is for you to feel that the vehicle you drive away in is the perfect one for you. Our online inventory of new and pre-owned vehicles is updated daily. We invite you to schedule a test drive or stop by our showroom to experience all that we have to offer. Service / Parts / Boutique Departments BMW of Palm Springs services your vehicle with the utmost care. Our highly trained staff of technicians and advisors have received hundreds of hours of factory training. Our goal is to quickly diagnose and repair your vehicle with original factory parts. We offer the following: Factory trained and certified technicians Alternate transportation Genuine BMW parts Complimentary car wash All repairs come with a 2 year/unlimited mile warranty Our waiting area has many of the common conveniences you'd expect such as complimentary refreshments, WIFI, TV and reading materials. If you would rather not wait, we are happy to provide alternate transportation. Feel free to browse through our boutique for the best BMW Life Style items or great gift ideas. SCHEDULE SERVICE
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3737 East Palm Canyon Dr

Palm Springs, CA

92264

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Showing 1,190 reviews

March 18, 2018

Purchase your next Bmw at Palm Springs Best experience ever in purchasing a new vehicle. No high pressure sales tactics. Employees were friendly, knowledgeable and happy to answer any ques More

by Best Buy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Salinas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Gilmore, Doug Small
Mar 19, 2018 -

BMW of Palm Springs responded

Thank you for the great review of your recent experience with us and congratulations on the purchase of your new vehicle! We look forward to being of your assistance in the near future.

March 01, 2018

Tire and regular service. This dealership was great. Absolutely flawless. They made it so easy for me to get my car serviced and Sandra was the best! I won’t take my car anyw More

by Happy is a good thing
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sandy Monson
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 26, 2018

Great service! Amazing service.. Even though my X3 had some issues, Stan make sure I always had loaner car. He's politeness and professionalism are unprecedented. More

by RJDS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stan Sterling
February 26, 2018

good people to buy a new Bmr from Very knowledgeable and listed to my requests. I wasn’t 100% sure sure what I wanted but after we discussed my personal needs we focused on a plug in h More

by Pmanbmw
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Javonna my Genius helped answer a lot of questions on our test drive. Very knowledgeable , Justin Luettjohan, Doug Small, Chuck Thomas
February 22, 2018

Oil change I waited for the service to be completed instead of taking the shuttle. Nice coffee options. Free WiFi. Comfortable chairs. What is there not to like? More

by FinalJudgment
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Hapner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 19, 2018 -

BMW of Palm Springs responded

Thanks for the wonderful review!!

February 21, 2018

Bad service I was disappointed this past visit....went in for a oil change. Oil changes have always been covered because of the service warranty. Found out a week More

by Jewly
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Stan Sterling
Mar 12, 2018 -

BMW of Palm Springs responded

Thank you for your feedback! We apologize our communication was not on-point at the time of your service, causing you to lose confidence in us. Please know, this is why we appreciate your review so we know how to improve. We hope you return so we can turn this around and give you a much better experience!

February 20, 2018

Online search resulted in sale All went well given that we simply walked in. George was great multitasking to serve multiple customers. It was a holiday so people were shopping. More

by Patrice
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Salinas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Our "genius" was great. Patient and thorough., Kevin Rock
Feb 26, 2018 -

BMW of Palm Springs responded

Thank you for the great review, Patrice! We apologize about the delay in finance and hope we did not take up too much of your time. We look forward to your next visit and the opportunity to be of your assistance again!

February 09, 2018

Service It seemed like it took longer. I did asked them not to wash my car (because it was just washed this morning) and they did which took even longer. More

by 760760
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Hapner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2018 -

BMW of Palm Springs responded

Thank you for the great review! We apologize about the miscommunication about your vehicle which resulted in the delay. We hope you continue to visit us for any of your future car needs and expect a better experience!

February 07, 2018

amazing The sales manager Brian was amazing, patient and very fast at getting the whole deal completed, Kevin Rock in finance very polite and quick at all the More

by Monaco15
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Gilmore, Kevin Rock
Feb 26, 2018 -

BMW of Palm Springs responded

Thank you for the 5-star review of your experience with us! It was our pleasure to assure your car buying experience was nothing short of exceptional. Please, continue to see us for any of your future BMW needs!

January 30, 2018

Great service! Stan is amazing! I always feel like I'm part of the BMW of Palm Springs family. After getting my 4th car I have no complains. More

by RJDS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Luettjohan, Stan Sterling
Feb 26, 2018 -

BMW of Palm Springs responded

Thank you for the great review and also for your continued business! We look forward to the next opportunity to be of your assistance!

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