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BMW of Palm Springs

Palm Springs, CA

4.7
1,190 Reviews
Sales Department Our sales department has one purpose: to exceed your expectations from test drive to delivery. Our professional sales team is committed to a no-pressure, high integrity approach to your ownership experience. Our goal is for you to feel that the vehicle you drive away in is the perfect one for you. Our online inventory of new and pre-owned vehicles is updated daily. We invite you to schedule a test drive or stop by our showroom to experience all that we have to offer. Service / Parts / Boutique Departments BMW of Palm Springs services your vehicle with the utmost care. Our highly trained staff of technicians and advisors have received hundreds of hours of factory training. Our goal is to quickly diagnose and repair your vehicle with original factory parts. We offer the following: Factory trained and certified technicians Alternate transportation Genuine BMW parts Complimentary car wash All repairs come with a 2 year/unlimited mile warranty Our waiting area has many of the common conveniences you'd expect such as complimentary refreshments, WIFI, TV and reading materials. If you would rather not wait, we are happy to provide alternate transportation. Feel free to browse through our boutique for the best BMW Life Style items or great gift ideas. SCHEDULE SERVICE
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3737 East Palm Canyon Dr

Palm Springs, CA

92264

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Showing 1,190 reviews

April 12, 2018

Had previously written BMW North America a summation of the Sandra Thompson in the service department is absolutely fantastic and very customer focused. I would recommend to anybody the service department. And More

by SACKRAT
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Brian Gilmore
April 11, 2018

X1 service Prompt service appointment that was accomplished in a professional manner. Requested loan vehicle was available and delivered as requested. Bryan More

by Michael
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Gacayan
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 11, 2018

Outstanding Customer Service! Dave Cuza kept us up-to-date on repairs and was a pleasure to work with. We respected his advice and appreciated the time he spent with us. More

by Whitney
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Cuza
April 10, 2018

Oil change Very quick work service personnel very friendly and helpful will definitely return for future work ask for service representative Sandra Thompson wait More

by Rosa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sandy Monson
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 29, 2018

Service Great service and great people. Sandy is terrific. George is a great salesman. Checked off my concerns and my car purrs. Would recommend dealer proud More

by Billbmw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Salinas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sandy Monson
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 24, 2018

Perfect service across the board Sandy and the rest of the staff are very friendly. They took care all of my needs from loaner car to car service. Over all customer service is impecca More

by rbcotrl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sandy Monson
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 24, 2018

.review of service They assessed my issue, made my appointment, were ready for me when I arrived and relived my issue promptly and satisfactorily. Giving me a loaner car More

by Trainermartin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Gacayan
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 22, 2018

Excellent service These guys have taken excellent care of my 535xi. Making appointments is a breeze and they quickly check you in. The work gets done on time so your More

by Junogolfer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Hapner
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 22, 2018

Maintenance Chris Hapner is the best !!! Did all I asked and very fast. I am a returning customer because they take care of me and my BMW, 5 ***** More

by Kim Marie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Hapner
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 20, 2018

Bmw ps Sandy and the entire staff are excellent from the moment I dropped off my vehicle very easy and professional. A flawless dealership experience. I will More

by Gjpollock
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sandy Monson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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