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BMW of Palm Springs
Palm Springs, CA
1,185 Reviews
Sales Department
Our sales department has one purpose: to exceed your expectations from test drive to delivery. Our professional sales team is committed to a no-pressure, high integrity approach to your ownership experience. Our goal is for you to feel that the vehicle you drive away in is the perfect one for you. Our online inventory of new and pre-owned vehicles is updated daily.
We invite you to schedule a test drive or stop by our showroom to experience all that we have to offer.
Service / Parts / Boutique Departments
BMW of Palm Springs services your vehicle with the utmost care. Our highly trained staff of technicians and advisors have received hundreds of hours of factory training. Our goal is to quickly diagnose and repair your vehicle with original factory parts. We offer the following:
Factory trained and certified technicians
Alternate transportation
Genuine BMW parts
Complimentary car wash
All repairs come with a 2 year/unlimited mile warranty
Our waiting area has many of the common conveniences you'd expect such as complimentary refreshments, WIFI, TV and reading materials. If you would rather not wait, we are happy to provide alternate transportation.
Feel free to browse through our boutique for the best BMW Life Style items or great gift ideas.
SCHEDULE SERVICE
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 1,185 reviews
August 13, 2018
Excellent service !! I really recommend this dealership . Bmw Palm Springs has the best service ! Every time I come here .. it’s the very best care . Sandra in service I really recommend this dealership . Bmw Palm Springs has the best service ! Every time I come here .. it’s the very best care . Sandra in service is excellent in customer service .,.Vincent Saunders is an incredible shop foreman and always keeps my car running so beautifully . Ken Miller and Chris Hapner In customer service are so cool and professional and excellent . More
by TT
Helpful August 12, 2018
Smooth Transaction. Attention to Detail. My 2015 BMW met an premature demise and was declared a total loss by my INS company. As I was in a rental incurring daily fees, it was becoming more p My 2015 BMW met an premature demise and was declared a total loss by my INS company. As I was in a rental incurring daily fees, it was becoming more pressing to move forward in a vehicle purchase while waiting for INS to take care of their part. I typically always deal with BMW of Murrieta but as I live in Palm Springs I decided to swing by Palm Springs BMW on a whim. I was greeted by Nick Alexander, I explained my situation, he was both empathetic and warm. The exact car I had in mind had literally just been taken off of loaner fleet and was eligible for a lease. Nick was able to structure an almost identical deal I had started with Murrieta and in turn I chose to work with him. Justin, his manager and the finance manager were confident, Informative and efficient. I felt entirely at ease with the leasing process and the paperwork literally took 20 mins. xxxxxxto Palm Springs BMW for keeping me local and making it happen. More
by Alyssa
Employees Worked With
August 10, 2018
The best of the best Michael Pope is not only the best salesman I have ever encountered his caring attitude last far beyond your purchase. Brian in Service was wonderful Michael Pope is not only the best salesman I have ever encountered his caring attitude last far beyond your purchase. Brian in Service was wonderful More
by Prsandbar
August 08, 2018
Excellent setvice Thank you for a great experience. Staff was courteous and efficient, on time, and made me feel secure about the repairs. I will definitely be back. Thank you for a great experience. Staff was courteous and efficient, on time, and made me feel secure about the repairs. I will definitely be back. More
by RonC
Employees Worked With
August 07, 2018
Sandy and Bobby are great! The best! Sandy kept me informed on the status of my car. Very nice staff at the service department. From the moment you drive up. Bobby is the BEST mechanic! Sandy kept me informed on the status of my car. Very nice staff at the service department. From the moment you drive up. Bobby is the BEST mechanic! More
by Smlea2a3
August 03, 2018
Service, repair Stan Sterling in the service department was incredibly helpful. Very professional, very on top of things. I was three hours early to my set appointmen Stan Sterling in the service department was incredibly helpful. Very professional, very on top of things. I was three hours early to my set appointment, but he still saw me right away and helped get things going. More
by ReidM
Employees Worked With
Stan Sterling
July 31, 2018
Professional no hassle service Nick did a great job making sure most of the paperwork was done before we showed up from our of town. It made the process much faster and was greatly Nick did a great job making sure most of the paperwork was done before we showed up from our of town. It made the process much faster and was greatly appreciated. More
by Samx
Employees Worked With
Nick Alexander
July 31, 2018
Great Service! Sandy is extremely responsive and helpful every time I take one of my three BMWs in for service. The work is always well done and car delievered in th Sandy is extremely responsive and helpful every time I take one of my three BMWs in for service. The work is always well done and car delievered in the timeframe as promised More
by JLaino13
Employees Worked With
July 30, 2018
Dealership of the desert We always look forward to business and car maintenance at BMW Palm Springs. Staff is always upbeat, courteous and professional. Michael Pope, Regena We always look forward to business and car maintenance at BMW Palm Springs. Staff is always upbeat, courteous and professional. Michael Pope, Regena Tharpe and Sandra Thompson rock! More
by Sghanson
July 27, 2018
Airbag Recall passenger My airbag was recalled and BMW took great care of mending it The staff at the service department were amazing They did an excellent job My airbag was recalled and BMW took great care of mending it The staff at the service department were amazing They did an excellent job repairing the car and clean my car as well Thank you More
by DT
