BMW of Owings Mills - Service Center

Responsive, courteousImpressed with staff.Took my Responsive, courteous Impressed with staff.Took my several calls promptly and productively. Thanks to Northwest BMW. Responsive, courteous Impressed with staff.Took my several calls promptly and productively. Thanks to Northwest BMW. More

This dealership is great. Love the service I get there (Anishia rocks!). They explain everything in a way that makes sense and I enjoy getting to try newer models when I need a loaner. (Anishia rocks!). They explain everything in a way that makes sense and I enjoy getting to try newer models when I need a loaner. More

The sales and service department is always friendly. They explained everything step by step ultimately giving me the best experience ever!! I will also be a returning customer for my automotive service They explained everything step by step ultimately giving me the best experience ever!! I will also be a returning customer for my automotive service and future car buying experiences. More

The experience is always great at BMW of Owings Mills very prompt service Thanks again! very prompt service Thanks again! More

Fast and efficient, excellent customer service, I would recommend this location to anyone in the area. recommend this location to anyone in the area. More

Absolutely excellent service! Michelle and Mark are AMAZING and detailed service providers! They ensure customer satisfaction! The Best AMAZING and detailed service providers! They ensure customer satisfaction! The Best More

Mark had the pulleys and the alternator belt on my car repaired the same day, even though an outside towing company had taken half the day getting it to the dealership. I was expecting to get my car back repaired the same day, even though an outside towing company had taken half the day getting it to the dealership. I was expecting to get my car back three days later, but to my surprise I got it back within three hours of it arriving to the dealership. More

guys did a great job they tried everything to find and resolve a problem the videos they was sending all car diagnostics was so helpful to see what was a real issue with the car was. Tom wolf was great he resolve a problem the videos they was sending all car diagnostics was so helpful to see what was a real issue with the car was. Tom wolf was great he was giving me all the updates on time thanks a lot. a highly recommended More

Waited 2 extra hrs. No one informed me my car was done. Had to asked if they were completed serving my car.No one shared updates on my car and it's service. Definitely not what I expected and have experi Had to asked if they were completed serving my car.No one shared updates on my car and it's service. Definitely not what I expected and have experienced in the past. More

Nice reliable service. Friendly people. Easy to set up appointments etc. Convenient location. Provided a good loaner. Finished work on time and as promised. Thanks appointments etc. Convenient location. Provided a good loaner. Finished work on time and as promised. Thanks More