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BMW of Orland Park - Service Center

Orland Park, IL

4.5
1,480 Reviews

1,480 Reviews of BMW of Orland Park - Service Center

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March 08, 2024

Mr. James Hatchet was very professional and helpful. He was giving me updates on my car status. More

by NEFRODOC62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe McFadden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Jakubowski, James Hatchet
Mar 08, 2024 -

BMW of Orland Park responded

Thanks for sharing your feedback with us! It's great to hear James ensured you felt updated throughout your recent service at BMW of Orland Park. We wish you smooth, safe miles ahead and hope to see you next time!

March 07, 2024

Very good customer service with the services department. Also, the service mgt was very helpful with my issues. Thank you More

by WILLIE_JONES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Services
Mar 07, 2024 -

BMW of Orland Park responded

We're glad to know our service department at BMW of Orland Park was able to assist you effectively. Thanks for your positive feedback, we appreciate it!

March 07, 2024

Jason K was our service staff member. He was very professional and explained things in great detail. It was a pleasure to work with him. The next time we need to come in, we'll try to get More

by JUSTCHAM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason K
Mar 07, 2024 -

BMW of Orland Park responded

We're glad to know that Jason provided you with detailed and professional service at BMW of Orland Park. It's great to see your satisfaction. We are here for anything else you might need down the road!

March 06, 2024

I was taken care off immediately and my car was washed before returning it to me. They do a complete inspection and explained the issues but do not put any pressure on you to decide and that I can appreci More

by PRFROMSKYLINE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Scanlon
Mar 07, 2024 -

BMW of Orland Park responded

We're glad to know you appreciated our quality care at BMW of Orland Park. Thanks for sharing your experience, we hope to see you again in the future!

March 06, 2024

Excellent service professional experienced-considerate, conscientious, and concerned about the customer I would highly recommend this dealership in the near future More

by MSJASCO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I did not come into contact with the above employees
Mar 06, 2024 -

BMW of Orland Park responded

We appreciate your high recommendation and are delighted to know you had an excellent experience with our team at BMW of Orland Park. We strive for professionalism and customer satisfaction, so it's great to see that reflected in your visit!

March 06, 2024

This dealership was great. The workers were helpful and always kept me on the loop. More

by JNAVA19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony
Mar 06, 2024 -

BMW of Orland Park responded

Reviews like this let us know we're doing things right at BMW of Orland Park. Thank you for your support!

March 06, 2024

I had a very good experience with BMW of Orland Park. The Service Department representative, Corey Josephson provided me with great service. More

by ARNALL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Corey Josephson
Mar 06, 2024 -

BMW of Orland Park responded

Arnall, we're glad to know that Corey and our Service Department at BMW of Orland Park were able to provide you with a great experience. Thanks for the feedback!

March 04, 2024

People is very friendly at this dealership, service was performed very fast even though I set up the appointment for the same day. James was very helpful and informative. More

by PEREZ0704
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James
Mar 04, 2024 -

BMW of Orland Park responded

We're glad to know you had a positive experience with James and the rest of our team at BMW of Orland Park. Thanks for choosing us for your service needs, we appreciate it!

March 04, 2024

Customer service was great as always. Facility was clean and staff was friendly as always. More

by DROTTO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept
Mar 04, 2024 -

BMW of Orland Park responded

Thanks so much for the 5-star review of BMW of Orland Park! We truly appreciate your support.

March 02, 2024

Jason was professional and helpful with addressing our service and questions I had on our car. More

by TRUM4PET
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason from service. , Ross Ricobene
Mar 04, 2024 -

BMW of Orland Park responded

It is great to hear that Jason provided excellent service and information about your car. Thank you for sharing this information with the BMW of Orland Park team.

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