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BMW of Orland Park - Service Center

Orland Park, IL

4.5
1,347 Reviews

1,347 Reviews of BMW of Orland Park - Service Center

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March 12, 2024

Friendly atmosphere, comfortable/ clean setting and professional staff / excellent service. Service advisor, Tony Scanion was very polite/ technically sound. More

by beamer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Bugajski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Scanion
Mar 12, 2024 -

BMW of Orland Park responded

We're delighted to know you had a positive experience at BMW of Orland Park! It's great that Tony and our team could provide excellent service in a comfortable setting. Thanks for the review, we appreciate it!

March 11, 2024

Ziegler has a great reputation in the community, and I found a few options for a new car on-line. My sales rep, Sid M. was most helpful and informative. Was a great day, left with a fabulous BMW. More

by EFKOCH
Recommend Dealer
Yes
Employees Worked With
Sid Armoush
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph DiGiovanni
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Bugajski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 11, 2024 -

BMW of Orland Park responded

We're so glad to know you had a great experience with Sid and our team at BMW of Orland Park! Enjoy your fabulous new BMW, we appreciate the support!

March 11, 2024

Went to get an oil change, and the service was excellent. The workers were very nice and helpful. More

by ezeurcino18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Scanlon
Mar 11, 2024 -

BMW of Orland Park responded

We are so happy that our BMW of Orland Park team provided a great oil change. Thanks for working with us!

March 09, 2024

It was great experience they fixed my tire. Was in and out in time promised More

by ZAINAH8314
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason
Mar 11, 2024 -

BMW of Orland Park responded

We really appreciate you taking the time to leave BMW of Orland Park this awesome review, thank you!

March 09, 2024

Dion was very professional and helpful in assisting me with my service. Overall very pleasant experience. They also send you a video of them servicing your vehicle which is great. More

by KJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dion
Mar 11, 2024 -

BMW of Orland Park responded

We're glad to know you had a pleasant experience with Dion and our team at BMW of Orland Park. The video service is just one way we try to keep things transparent for our customers. Thanks for the positive feedback!

March 09, 2024

Dion was the best and very professional. He kept me updated on my service and explained everything very well. You should be proud to have him in the service department. More

by JOE.PERFETTI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dion
Mar 11, 2024 -

BMW of Orland Park responded

Joe, we're glad to know that Dion provided you with excellent service at BMW of Orland Park. We appreciate your feedback and will definitely share this with our team!

March 08, 2024

Mr. James Hatchet was very professional and helpful. He was giving me updates on my car status. More

by NEFRODOC62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe McFadden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Jakubowski, James Hatchet
Mar 08, 2024 -

BMW of Orland Park responded

Thanks for sharing your feedback with us! It's great to hear James ensured you felt updated throughout your recent service at BMW of Orland Park. We wish you smooth, safe miles ahead and hope to see you next time!

March 08, 2024

I bought a brand new car and unfortunately I am having to take it to the BMW service department twice now and they still didn’t fix the issue. Not sure what to do, but this is the worst experience of my life More

by Mtahabaja
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Amir Abedrabo
Apr 29, 2024 -

BMW of Orland Park responded

I'm really sorry to read about your experience. It's certainly not the standard we aim for and I understand how frustrating this must be. I'd like to help resolve this issue with your new car as soon as possible, so please get in touch when you can. Thank you, Brian Coster - Service Manager - 708-460-4545

March 07, 2024

Jason K was our service staff member. He was very professional and explained things in great detail. It was a pleasure to work with him. The next time we need to come in, we'll try to get More

by JUSTCHAM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason K
Mar 07, 2024 -

BMW of Orland Park responded

We're glad to know that Jason provided you with detailed and professional service at BMW of Orland Park. It's great to see your satisfaction. We are here for anything else you might need down the road!

March 07, 2024

Very good customer service with the services department. Also, the service mgt was very helpful with my issues. Thank you More

by WILLIE_JONES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Services
Mar 07, 2024 -

BMW of Orland Park responded

We're glad to know our service department at BMW of Orland Park was able to assist you effectively. Thanks for your positive feedback, we appreciate it!

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