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BMW of Orland Park - Service Center

Orland Park, IL

4.5
1,350 Reviews

1,350 Reviews of BMW of Orland Park - Service Center

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April 13, 2024

James was awesome l. He was efficient very helpful and honest. I’m coming back soon thank you! More

by ALEXCATALAN31
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James
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Apr 15, 2024 -

BMW of Orland Park responded

Alex, we are glad to hear that James provided efficient and transparent service. We look forward to assisting you again soon here at BMW of Orland Park.

April 13, 2024

From start at the beginning till the end it’s the worst experience I ever had with this dealership. Words cannot even explain how mad I am and I have been with this place for 10 years. More

by Puwawa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Vince from the loaner dept and his supervisor
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Apr 29, 2024 -

BMW of Orland Park responded

I'm really sorry to read about your experience. It's concerning as we always aim for our long-term customers, like yourself, to have a positive and seamless journey with us. I'd appreciate the opportunity to discuss this further so we can understand what went wrong and how best we can make amends. Please reach out at your earliest convenience. Thank you, Brian Coster - Service Manager - 708-460-4545

April 12, 2024

They were great to work with right from the start. My husband called and knew what he was looking for. They had the car and willing to work with us to get us in that car. We picked it up on a Satur More

by asossaman
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph DiGiovanni
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew Kowal
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Apr 12, 2024 -

BMW of Orland Park responded

We're glad to know you had a positive experience with us at BMW of Orland Park! It's great that we could assist in finding the right car for your husband. Thanks for choosing us, and enjoy your new ride!

April 12, 2024

Mahdi was excellent to work with . Second car bought via him. I would highly recommend him. More

by MOHAMMEDTARUJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mahdi Armoush
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alvin Crowder
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 12, 2024 -

BMW of Orland Park responded

We are glad to hear that Mahdi made your second vehicle purchase excellent. Thanks for recommending the BMW of Orland Park team.

April 07, 2024

Although it was busy and they had some construction going on, service was still good and fast (it was a Saturday and very very busy) More

by TASHIA7944
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dion
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Apr 08, 2024 -

BMW of Orland Park responded

Tashia, we're glad to know that despite the construction and busy day at BMW of Orland Park, you still had a good experience with us. Thanks for your understanding and positive review!

April 07, 2024

The best experience in a car dealer ever and Mahdi make it smooth and enjoyable he just makes everything possible to make sure customer happy More

by galqawasmeh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mahdi Armoush
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 08, 2024 -

BMW of Orland Park responded

We're delighted to know that you had a great experience with us at BMW of Orland Park. Mahdi and our team always strive to ensure customer satisfaction. Thanks for the positive feedback!

April 06, 2024

Great dealership, Even better service department. Advisor Tony Scanlon works diligently to assist customers and provides a professional touch. More

by JDub
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Scanlon
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Apr 07, 2024 -

BMW of Orland Park responded

We're glad to know you had a great experience with Tony and our service department at BMW of Orland Park. Thanks for the kind words!

April 06, 2024

Staff knowledgeable and efficient Tech is outstanding . .only mechanic to work on my 2013 car More

by JUDYV54321
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittany Blunt
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 08, 2024 -

BMW of Orland Park responded

Reviews like this one make our day, Judy! Thanks from the BMW of Orland Park team. We look forward to our continued service relationship!

April 05, 2024

Excellent place of business a very nice environment with professional and pleasant people working there More

by DABUCKNER74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick from Service
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Apr 05, 2024 -

BMW of Orland Park responded

We're delighted to know you found our environment at BMW of Orland Park professional and pleasant. Thank you for your kind words!

April 05, 2024

Nick, my service advisor was outstanding. He reviewed all the work to be done and explained everything very clearly. He was very courteous, competent and professional. More

by DPFITZ0
Recommend Dealer
Yes
Employees Worked With
Nick, service advisor
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Apr 05, 2024 -

BMW of Orland Park responded

We're glad to know that our service advisor Nick was able to provide you with a clear and professional experience at BMW of Orland Park. Thanks for sharing your positive feedback!

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