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BMW of Orland Park - Service Center

Orland Park, IL

4.5
984 Reviews

984 Reviews of BMW of Orland Park - Service Center

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October 05, 2023

Service was great. Dion was always in contact with me on how the service time was going. More

by MARGIE.KOMPERDA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gus Gertos
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 05, 2023 -

BMW of Orland Park responded

Thanks for the review, Margie! We are so glad to hear that Dion delivered such a successful experience. Drive safely, and we hope to see you again at BMW of Orland Park!

October 03, 2023

My service technician was courteous and professional. Explained what the issue was and cost associated with critical maintenance vs recommended maintenance. More

by RALLEN91
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hatchett
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Oct 03, 2023 -

BMW of Orland Park responded

We're glad to know our service technician at BMW of Orland Park was able to provide you with clear and professional assistance. We appreciate your feedback, thank you!

October 03, 2023

Great customer service. Timely delivery. I love the shuttle service. Convenient. Car was was a great add on More

by MIKEKAKI82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben
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Oct 03, 2023 -

BMW of Orland Park responded

Mike, we're glad to know you enjoyed the customer service and shuttle convenience at BMW of Orland Park. Thanks for appreciating our timely delivery and car wash add-on!

October 03, 2023

Fast service. I liked the text function and video of the car including underneath and tire wear and brake information. More

by GREGCHAPARRO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dion
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Oct 04, 2023 -

BMW of Orland Park responded

Greg, we're glad to know you appreciated the fast service and detailed updates at BMW of Orland Park. We aim to keep our customers well-informed throughout their visit. Thanks for your feedback!

October 01, 2023

Tony my advisor was great in assisting me. He made sure I was taking care of. More

by VAUGHNSAPRIL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony scanlon
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Oct 02, 2023 -

BMW of Orland Park responded

Thanks for the review! We appreciate the kind feedback about Tony and hope to see you again at BMW of Orland Park!

October 01, 2023

Helpful staff. Clean pleasant James is a great service advisor and follows up promptly with me More

by CHLEBEK253
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James service
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Oct 02, 2023 -

BMW of Orland Park responded

Thank you for sharing this praise for James and the BMW of Orland Park Team! It's our pleasure to deliver timely and attentive professionalism!

October 01, 2023

Ben is excellent! !! The customer service was Great!!!!! The repair work was done pretty fast. Thank you very much More

by SAMJUMA02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben
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Oct 02, 2023 -

BMW of Orland Park responded

Thanks for stopping by to share your five-star review! It's great to know that Ben and our team at BMW of Orland Park provided you with excellent service - efficient repairs are always our aim. Take care, and we hope to see you next time!

September 30, 2023

Great customer service, awesome return Time on getting new car shipped from Germany. Love the car More

by si
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Bugajski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sarim Sajjad
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 02, 2023 -

BMW of Orland Park responded

Congrats on your new car! We are thrilled that from start to finish, you had a five-star buying experience. Thanks for choosing BMW of Orland Park!

September 29, 2023

Great staff and excellent service every time I visit BMW Orland Park. They have not yet disappointed me and I will continue to return for every future purchase. More

by MSALAH
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Mahdi Armoush
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 29, 2023 -

BMW of Orland Park responded

Thank you for your kind words and your continued loyalty to BMW Orland Park! We're thrilled to hear that our staff has consistently provided you with excellent service during your visits. Your satisfaction and trust mean a lot to us, and we're committed to maintaining the high standards that have kept you coming back. We look forward to serving you for all your future BMW needs, whether it's for purchases or service. If you ever have any questions or need assistance, please feel free to reach out. We appreciate your ongoing support! Best Wishes, BMW Of Orland Park

September 28, 2023

He’s very good service with Cory and they finish the car on time and thank you for everything More

by MWAFAQALHINDI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gory
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Sep 28, 2023 -

BMW of Orland Park responded

It makes our day to hear you are satisfied with Cory and our services! Thank you for trusting BMW of Orland Park and leaving a five-star review. See you down the road!

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