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BMW of Orland Park - Service Center

Orland Park, IL

4.5
842 Reviews

842 Reviews of BMW of Orland Park - Service Center

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August 11, 2023

The service department got me in and out quickly so I could get on with my day. More

by DPRODEHL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Corey in Service
Aug 11, 2023 -

BMW of Orland Park responded

DPRODEHL, your 100% satisfaction is what we strive for! Thank you for your feedback and we look forward to working with you again in the future. Best Wishes, BMW Of Orland Park

August 11, 2023

Took my car in a week ago. Bmw of orland park are very professional and efficient More

by nktamlieh4511
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard
Aug 11, 2023 -

BMW of Orland Park responded

Mktamlieh4511, Thank you so much for taking time to leave us a review about your recent visit! If anything else comes up, please do not hesitate to reach out. Best Wishes, BMW Of Orland Park

August 11, 2023

The service was quick and efficient. It appears all problems were addressed. The cost was astronomical and almost unaffordable. Not sure I’ll be able to use them again. More

by YLB220
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept
Aug 11, 2023 -

BMW of Orland Park responded

YLB220, Thank you for taking time to leave feedback about your recent service visit. We hope to be of assistance to you again in the future. Best Wishes, BMW Of Orland Park

August 11, 2023

Everything was great from arriving and taken right away for service and got car back within the time they allowed. More

by ecozzi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe McFadden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Bugajski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 11, 2023 -

BMW of Orland Park responded

Ecozzi, we appreciate your feedback about your recent service visit. We look forward to assisting you again in the future. Best Wishes, BMW Of Orland Park

August 11, 2023

They provided me with excellent and professional service, which is the reason that get my vehicle serviced at Ziegler. I appreciate the fact that he gets me in and out without delay. More

by TRAVIS_TRAV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colleen Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe McFadden
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gabe Jarquin
Aug 11, 2023 -

BMW of Orland Park responded

We're glad to know that you've had consistently great experiences with our team at BMW of Orland Park. Your time is valuable, and we strive to provide efficient and timely service! Take care!

August 10, 2023

Great experience with the Service Advisor, Rich, and the Product Advisor, Josh. With the level of customer service received, I will be a Loyola customer to BMW - Orland Park, IL. Thank you! More

by DMG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Seraj Abughoush
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rich and Josh
Aug 11, 2023 -

BMW of Orland Park responded

We're delighted to know that Rich and Josh provided you with a great experience at BMW of Orland Park. We appreciate your loyalty and look forward to serving you in the future!

August 09, 2023

Jason in service is the best employee this company can have. He’s attentive, detail oriented, knowledgeable and provides excelled service every time. The manager on Saturday and the cashier need better tr More

by SKUTOM1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason in service
Aug 09, 2023 -

BMW of Orland Park responded

We appreciate your feedback and are glad to know that Jason provided excellent service during your visit to BMW of Orland Park. We're sorry for any inconvenience you experienced with the rest of our team. We'll take this into account as we strive to improve our services.

August 09, 2023

Most amazing service ever and most amazing service advisor richard pool. i would highly reccomend anyone with a bmw to come here and only here and only with him. 100 star service. I service my fleet h More

by CHICAGOEXECUTIVES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard pool, gabe jarquin
Aug 09, 2023 -

BMW of Orland Park responded

We're so glad to know that Richard and our team at BMW of Orland Park have been able to provide you with such exceptional service! Your recommendation means a lot. We look forward to continuing to service your fleet in the future.

August 09, 2023

They did amazing. The service did not take as long as they estimated. I was on E before I left the dealership and a staff member put enough gas in my car to get me to More

by DESTINY HOLDER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason
Aug 09, 2023 -

BMW of Orland Park responded

We're so glad to know you had a great experience at BMW of Orland Park! It's our pleasure to go the extra mile for our customers. Thanks for your kind words, and we look forward to serving you again in the future!

August 09, 2023

James has alway provided me with excellent and professional service, which is the reason that get my vehicle serviced at Ziegler. I appreciate the fact that he gets me in and out without delay. Ja More

by THELAPERRY10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James - Service Department
Aug 09, 2023 -

BMW of Orland Park responded

We're so glad to know that James has consistently provided you with excellent service at BMW of Orland Park. It's great to see how his knowledge and professionalism have helped shape your decisions. We appreciate the kind words, thank you!

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